Optimum internet

[shwarmabob]

They just added a modem fee this month.

you can buy a DOCSIS 3.0 modem for $80 on amazon

[Avid Reader]

They just added a modem fee this month.

You got lucky that they didn't add it until now.
I bought a refurbished modem on ebay 5 months ago for ~$25 and it's been fine. No need to pay modem rental or high price for your own modem.


I also followed others on this thread and went down to Optimum 10. It's just fine and now paying just $25 a month total.

[gozalim]

You got lucky that they didn't add it until now.
I bought a refurbished modem on ebay 5 months ago for ~$25 and it's been fine. No need to pay modem rental or high price for your own modem.


I also followed others on this thread and went down to Optimum 10. It's just fine and now paying just $25 a month total.

did you try get the promotional Optimum 20 for $20/mo?

[ydbe]

did you try get the promotional Optimum 20 for $20/mo?

Like Avid Reader, I downgraded to the optimum 10 plan for $25. I didn't try to get the optimum 20 offer, because I think it is just for 1 year, then I have to go through  the hassle of dealing with customer service to get the lower rates again. Am I making a mistake by doing this? On the one hand I could be getting a better deal, but what if I can't downgrade after the year?  They have given people a hard time, myself included.  Plus, I don't often watch videos, though I like sporting events. So far the speed seems fine.

[Avid Reader]

did you try get the promotional Optimum 20 for $20/mo?

Yes I tried but they wouldn't give it to me.

[Z56]

What's my best option for only internet ?

[emineh17]

I just called them since they started charging the modem fee and i was lucky to get someone nice who actually dropped my bill to $45 instead of the $55 i was being charged for 100MB with the modem

[TimT]

I just called them since they started charging the modem fee and i was lucky to get someone nice who actually dropped my bill to $45 instead of the $55 i was being charged for 100MB with the modem

$45 including modem fee ?

[emineh17]

$45 including modem fee ?

yes, the first rep wasnt too helpful so i HUCA

[TimT]

yes, the first rep wasnt too helpful so i HUCA

Did you threaten to switch providers ?

[lowvoltageguy]

I got a lower price faster speed by calling Optimum and talking to the service cancel department. The usual reps don't care but when I selected cancel service suddenly the rep who picked up didn't even try any offers he just asked me why so I   told him you are offering cheaper rates for even faster speeds without a contract for new customers and he lowered my rate and upped the speeds. May be pure luck dunno.

[emineh17]

I got a lower price faster speed by calling Optimum and talking to the service cancel department. The usual reps don't care but when I selected cancel service suddenly the rep who picked up didn't even try any offers he just asked me why so I   told him you are offering cheaper rates for even faster speeds without a contract for new customers and he lowered my rate and upped the speeds. May be pure luck dunno.

so what are you paying now and what speed do you have?

[emineh17]

Did you threaten to switch providers ?

nope, just told her very nicely that the rep i spoke to a few months ago told me ill be paying less than $50 a month and there was no mention of a modem charge.
Guess she was in a good mood or really nice.

[lowvoltageguy]

$45 including a $20 and $10 promo discount exp 8/18 and 8/19 respectively for 100mb

[eli232]

did you try get the promotional Optimum 20 for $20/mo?

which modem did you buy ,can you please share a link?