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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 146644 times)

Offline shwarmabob

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Re: Optimum internet
« Reply #1035 on: August 18, 2017, 01:40:44 PM »
They just added a modem fee this month. >:(
you can buy a DOCSIS 3.0 modem for $80 on amazon

Offline Avid Reader

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Re: Optimum internet
« Reply #1036 on: August 21, 2017, 04:15:39 PM »
They just added a modem fee this month. >:(
You got lucky that they didn't add it until now.
I bought a refurbished modem on ebay 5 months ago for ~$25 and it's been fine. No need to pay modem rental or high price for your own modem.


I also followed others on this thread and went down to Optimum 10. It's just fine and now paying just $25 a month total.

Offline gozalim

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Re: Optimum internet
« Reply #1037 on: August 21, 2017, 04:41:14 PM »
You got lucky that they didn't add it until now.
I bought a refurbished modem on ebay 5 months ago for ~$25 and it's been fine. No need to pay modem rental or high price for your own modem.


I also followed others on this thread and went down to Optimum 10. It's just fine and now paying just $25 a month total.
did you try get the promotional Optimum 20 for $20/mo?

Offline ydbe

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Re: Optimum internet
« Reply #1038 on: August 21, 2017, 11:37:18 PM »
did you try get the promotional Optimum 20 for $20/mo?
Like Avid Reader, I downgraded to the optimum 10 plan for $25. I didn't try to get the optimum 20 offer, because I think it is just for 1 year, then I have to go through  the hassle of dealing with customer service to get the lower rates again. Am I making a mistake by doing this? On the one hand I could be getting a better deal, but what if I can't downgrade after the year?  They have given people a hard time, myself included.  Plus, I don't often watch videos, though I like sporting events. So far the speed seems fine.

Offline Avid Reader

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Re: Optimum internet
« Reply #1039 on: August 22, 2017, 01:39:56 AM »
did you try get the promotional Optimum 20 for $20/mo?
Yes I tried but they wouldn't give it to me.

Offline Z56

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Re: Optimum internet
« Reply #1040 on: August 23, 2017, 03:18:50 AM »
What's my best option for only internet ?
True friends are like diamonds, precious and rare. False friends are like leaves, found everywhere.

Offline emineh17

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Re: Optimum internet
« Reply #1041 on: August 23, 2017, 01:51:47 PM »
I just called them since they started charging the modem fee and i was lucky to get someone nice who actually dropped my bill to $45 instead of the $55 i was being charged for 100MB with the modem

Offline TimT

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Re: Optimum internet
« Reply #1042 on: August 23, 2017, 01:56:45 PM »
I just called them since they started charging the modem fee and i was lucky to get someone nice who actually dropped my bill to $45 instead of the $55 i was being charged for 100MB with the modem
$45 including modem fee ?

Offline emineh17

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Re: Optimum internet
« Reply #1043 on: August 23, 2017, 01:57:44 PM »
$45 including modem fee ?
yes, the first rep wasnt too helpful so i HUCA

Offline TimT

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Re: Optimum internet
« Reply #1044 on: August 23, 2017, 02:01:50 PM »
yes, the first rep wasnt too helpful so i HUCA
Did you threaten to switch providers ?

Offline lowvoltageguy

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Re: Optimum internet
« Reply #1045 on: August 23, 2017, 02:11:18 PM »
I got a lower price faster speed by calling Optimum and talking to the service cancel department. The usual reps don't care but when I selected cancel service suddenly the rep who picked up didn't even try any offers he just asked me why so I   told him you are offering cheaper rates for even faster speeds without a contract for new customers and he lowered my rate and upped the speeds. May be pure luck dunno.
It's worth too much.

Offline emineh17

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Re: Optimum internet
« Reply #1046 on: August 23, 2017, 02:16:29 PM »
I got a lower price faster speed by calling Optimum and talking to the service cancel department. The usual reps don't care but when I selected cancel service suddenly the rep who picked up didn't even try any offers he just asked me why so I   told him you are offering cheaper rates for even faster speeds without a contract for new customers and he lowered my rate and upped the speeds. May be pure luck dunno.
so what are you paying now and what speed do you have?

Offline emineh17

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Re: Optimum internet
« Reply #1047 on: August 23, 2017, 02:17:25 PM »
Did you threaten to switch providers ?
nope, just told her very nicely that the rep i spoke to a few months ago told me ill be paying less than $50 a month and there was no mention of a modem charge.
Guess she was in a good mood or really nice.

Offline lowvoltageguy

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Re: Optimum internet
« Reply #1048 on: August 23, 2017, 02:18:41 PM »
$45 including a $20 and $10 promo discount exp 8/18 and 8/19 respectively for 100mb
It's worth too much.

Offline eli232

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Re: Optimum internet
« Reply #1049 on: August 23, 2017, 02:22:03 PM »
did you try get the promotional Optimum 20 for $20/mo?
which modem did you buy ,can you please share a link?