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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 104953 times)

Offline googwallet

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Re: Optimum internet
« Reply #1110 on: March 13, 2018, 02:48:22 PM »
As per Optimum Service protection is if they come for a service call and they determine the issue is from the inside wiring, they would normally charge a $80 fee. If the issue is outside wiring, it's free. With the Service Protection plan, service calls are free even if the issue is inside wiring. No thanks, Optimum. They are refusing to refund going back since they claim it was added during an upgrade. Never happened but this is what you get when you don't review the bills monthly.

Offline US

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Re: Optimum internet
« Reply #1111 on: March 13, 2018, 03:17:41 PM »
As per Optimum Service protection is if they come for a service call and they determine the issue is from the inside wiring, they would normally charge a $80 fee. If the issue is outside wiring, it's free. With the Service Protection plan, service calls are free even if the issue is inside wiring. No thanks, Optimum. They are refusing to refund going back since they claim it was added during an upgrade. Never happened but this is what you get when you don't review the bills monthly.
Don't know how long you've had this service protection, but I've been able to get a refund for one month that it was added to my account.

Offline Pad18

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Re: Optimum internet
« Reply #1112 on: March 13, 2018, 03:22:45 PM »
yes, they offer me that, of course, i decline, hopefully, everything will work ..

Offline googwallet

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Re: Optimum internet
« Reply #1113 on: March 19, 2018, 04:03:42 PM »
Anyone know if I can have two modems under a single Optimum account?
Use case: House is wired for cable but not ethernet, so in order to have two access points I can hopefully setup two modems and routers in either sides of the house, or I would need to install new wiring for a second access point using ethernet. I have not had good experiences with wireless range extenders and the like. 

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Re: Optimum internet
« Reply #1114 on: March 19, 2018, 04:09:32 PM »
Anyone know if I can have two modems under a single Optimum account?
Use case: House is wired for cable but not ethernet, so in order to have two access points I can hopefully setup two modems and routers in either sides of the house, or I would need to install new wiring for a second access point using ethernet. I have not had good experiences with wireless range extenders and the like. 
Each modem would need its own internet plan.

Ever looked into a Powerline setup? Much easier then installing new wiring..
If you don't have wired internet upstairs, look into getting a Powerline Adapter to bring the "wired" upstairs (it runs the internet through your electrical wiring), then use the Access Point as mentioned..

http://www.techradar.com/news/networking/powerline-networking-what-you-need-to-know-930691
http://www.makeuseof.com/tag/8-things-powerline-adapters-need-know-first/

https://www.amazon.com/dp/B00Y3QPG1A/?tag=cl03f-20
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Re: Optimum internet
« Reply #1115 on: March 19, 2018, 04:13:23 PM »
Anyone know if I can have two modems under a single Optimum account?
Use case: House is wired for cable but not ethernet, so in order to have two access points I can hopefully setup two modems and routers in either sides of the house, or I would need to install new wiring for a second access point using ethernet. I have not had good experiences with wireless range extenders and the like.
Have you looked into power line network adaptors, it did the trick for me

Offline YitzyS

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Re: Optimum internet
« Reply #1116 on: March 20, 2018, 05:08:48 AM »
I got this.
https://www.amazon.com/gp/aw/d/B0111MRLES/ref=yo_ii_img?ie=UTF8&psc=1

Any docsis 3.0 modem should work fine up to 100 mbps. If you want Optimum voice, then make sure it has a jack for telephony. If you're on a faster plan, then get a docsis 3.1 modem.
I got this one:

https://www.amazon.com/gp/aw/d/B00U2OUZNG?psc=1&ref=yo_pop_mb_yo_pop_mb_pd_t2

It is a variation of the one they give (TM822G), However, this one doesn’t support:

https://www.amazon.com/gp/aw/d/B015DBBPJA/ref=yo_ii_img?ie=UTF8&psc=1

While I was wondering what to do, JJ posted:

https://www.dansdeals.com/shopping-deals/bh/today-apc-6-outlet-back-ups-26-99-shipped-bh-2/

Got it instead for phone battery backup. As for the router, JJ saved the day again with:

https://www.dansdeals.com/shopping-deals/amazon/netgear-nighthawk-x6-ac3000-smart-wi-fi-alexa-compatible-router-129-99-shipped-amazon-70-price-drop/

It may be a better one than I really need, but hey, it was a really good price. Everything works great and had no problems getting it set up.

Thanks JJ!
« Last Edit: March 20, 2018, 05:14:13 AM by YitzyS »

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Re: Optimum internet
« Reply #1117 on: April 19, 2018, 07:46:33 PM »
I switched out my modem, but haven't yet sent back the Optimum one. ever since then (2-3 months), they haven't been charging me the $5 modem fee.

are they gonna slap me soon with an equipment fee for the price of their modem?

Quote from: Bill
You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee (Digital Video
Recorder - $265, Cable Box - $105, Tuning Adapter - $140, Remote Control - $2.50, Smart Card - $75, CableCARD - $40,
Digital Antenna - $25, Cable Modem - $100, Wireless Router - $80, Static IP Router - $299, Voice Enabled Modem - 4 port
$100; 12 port $750, SIP Trunk Interface Device - $750).
« Last Edit: April 19, 2018, 07:50:40 PM by gozalim »

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Re: Optimum internet
« Reply #1118 on: May 08, 2018, 10:30:58 PM »
What’s my best options? I need to setup phone and internet services

I have a Ooma wouldn’t mind using it (if it would save me money..)

If I sign up for Optimum do I need to get my own router?

TIA
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Offline yuneeq

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Re: Optimum internet
« Reply #1119 on: May 08, 2018, 11:14:53 PM »
If I had a nickel for every time I see/hear/receive Altice One marketing material, I would be a very, very rich man.
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Re: Optimum internet
« Reply #1120 on: May 08, 2018, 11:22:26 PM »
What’s my best options? I need to setup phone and internet services

I have a Ooma wouldn’t mind using it (if it would save me money..)

If I sign up for Optimum do I need to get my own router?

TIA
Not familiar with ooma but if you have it already why not try it out to see if it's good enough.

You don't need to buy your own router, they give you one. But it's cheaper in the long run. You can find a used one on eBay for ~$40. Otherwise I think they charge six dollars a month to rent a router.
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Re: Optimum internet
« Reply #1121 on: May 08, 2018, 11:25:00 PM »
They charge rent for the modem only, the router is free.

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Re: Optimum internet
« Reply #1122 on: May 08, 2018, 11:28:07 PM »
They charge rent for the modem only, the router is free.
Oh that's right I was getting mixed up.
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Re: Optimum internet
« Reply #1123 on: May 08, 2018, 11:42:09 PM »
Thanks guys.

So what’s the best package/rate?
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Re: Optimum internet
« Reply #1124 on: May 08, 2018, 11:42:49 PM »
They charge rent for the modem only, the router is free.

So I need it buy a modem? Which model would work with optimum?
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