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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 299851 times)

Offline askmoses

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Re: Optimum internet
« Reply #120 on: May 01, 2012, 12:28:14 AM »
Zero downtime. Call Optimum now and schedule that the new name is moving in on Date X, the same day that you plan closing the old account. That's how I've always done it.
Thanks!
They tried convincing me to take the trial of the double or triple play, which would of been $10 more for the first three months.

They call me like once a month and at least one of those mailers trying to get me to sign up TV/Phone service... I don't know how many times I told them I only want internet, but it's in the double digits.

Offline Zeeeeks

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Re: Optimum internet
« Reply #121 on: May 01, 2012, 09:13:40 AM »
Thanks!
They call me like once a month and at least one of those mailers trying to get me to sign up TV/Phone service... I don't know how many times I told them I only want internet, but it's in the double digits.
Ask them to be put on the do not call list.

Offline JEWDA

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Re: Optimum internet
« Reply #122 on: May 10, 2012, 11:59:23 PM »
Has anyone got free optimum wifi for the second year?
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Offline bubbles

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Re: Optimum internet
« Reply #123 on: May 11, 2012, 12:01:14 AM »
Has anyone got free optimum wifi for the second year?

you referring to the hot spots around town? Isn't it standard free with optimum online?

Offline JEWDA

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Re: Optimum internet
« Reply #124 on: May 11, 2012, 12:08:35 AM »
you referring to the hot spots around town? Isn't it standard free with optimum online?
Yes hot spots. No they gave it to me free only for 1st year.
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Offline Wolf

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Re: Re: Optimum internet
« Reply #125 on: May 11, 2012, 12:49:45 AM »
Yes hot spots. No they gave it to me free only for 1st year.
i have it already for my third year, its a Buisness account, inn not paying anything extra for this.

Offline kayef

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Re: Optimum internet
« Reply #126 on: May 11, 2012, 07:57:25 AM »
Isn't it standard free with optimum online?
+1
on my 2nd year w/ residential & it's still free

Offline Avid Reader

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Re: Optimum internet
« Reply #127 on: May 11, 2012, 01:01:38 PM »
+1
on my 2nd year w/ residential & it's still free
Same here.

Offline bubbles

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Optimum internet
« Reply #128 on: May 11, 2012, 01:03:19 PM »
Yes hot spots. No they gave it to me free only for 1st year.

It doesn't allow you to login with your username and password anymore?

Offline JEWDA

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Re: Optimum internet
« Reply #129 on: May 11, 2012, 01:07:11 PM »
It doesn't allow you to login with your username and password anymore?
I'm not done my 1st year yet. But online it says I have free wifi for 1st year.
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Offline Avid Reader

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Re: Optimum internet
« Reply #130 on: May 11, 2012, 01:12:16 PM »
I'm not done my 1st year yet. But online it says I have free wifi for 1st year.
Can u post a screenshot?

Offline askmoses

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Re: Optimum internet
« Reply #131 on: July 01, 2012, 03:04:19 PM »
Interesting thing happening...
I saw that optimum had my rate going up to $50 a month from $30 due to the first year promo ending. As per advice I read on DDF, I "moved out" on the 30th and roomate was moving in on the 1st. They told me that I would have to shlep to an Optimum store to turn in the modem. They told my roomate he would need to wait until Tuesday for Optimum to come into our place to install internet... I haven't unplugged the modem yet and it's still working! I'm not sure if they just have it running in his name or if they forgot to cancel my account...
Anyone have any experience with this? I also want to know if I can turn in my modem to the optimum guys when they come to "install" the internet or if I'll have to shlep to a store...

Offline JEWDA

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Re: Optimum internet
« Reply #132 on: July 01, 2012, 03:47:27 PM »
Interesting thing happening...
I saw that optimum had my rate going up to $50 a month from $30 due to the first year promo ending. As per advice I read on DDF, I "moved out" on the 30th and roomate was moving in on the 1st. They told me that I would have to shlep to an Optimum store to turn in the modem. They told my roomate he would need to wait until Tuesday for Optimum to come into our place to install internet... I haven't unplugged the modem yet and it's still working! I'm not sure if they just have it running in his name or if they forgot to cancel my account...
Anyone have any experience with this? I also want to know if I can turn in my modem to the optimum guys when they come to "install" the internet or if I'll have to shlep to a store...
why don't you check your account online and see if it was cancelled?
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Offline askmoses

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Re: Optimum internet
« Reply #133 on: July 01, 2012, 06:48:38 PM »
why don't you check your account online and see if it was cancelled?
Doesn't say anywhere on it that it was...

Offline Avid Reader

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Re: Optimum internet
« Reply #134 on: July 02, 2012, 02:34:54 AM »
Interesting thing happening...
I saw that optimum had my rate going up to $50 a month from $30 due to the first year promo ending. As per advice I read on DDF, I "moved out" on the 30th and roomate was moving in on the 1st. They told me that I would have to shlep to an Optimum store to turn in the modem. They told my roomate he would need to wait until Tuesday for Optimum to come into our place to install internet... I haven't unplugged the modem yet and it's still working! I'm not sure if they just have it running in his name or if they forgot to cancel my account...
Anyone have any experience with this? I also want to know if I can turn in my modem to the optimum guys when they come to "install" the internet or if I'll have to shlep to a store...
1. I've had that happen to me as well. The internet stayed on  even after i canceled the account, and IIRC, it kept working until the installation guy came (not sure though)
2.  I tried turning in the modem to the optimum guy, no luck with that for me.

Offline ShmuliT

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Optimum internet
« Reply #135 on: July 02, 2012, 03:07:18 AM »
Iirc they sent someone to pick up the modem when I canceled, but I missed him, so had to drop it off.
When I called they said some service guys will take it from u, but it's up to them.

Offline txtmax4

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Re: Optimum internet
« Reply #136 on: July 22, 2012, 01:30:12 PM »
Anyone know what the best current introductory offer is for INTERNET ONLY.
Best in price and also Ipod/Amazon GC etc..

Thanks!
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Offline JEWDA

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Re: Optimum internet
« Reply #137 on: July 22, 2012, 02:07:42 PM »
Anyone know what the best current introductory offer is for INTERNET ONLY.
Best in price and also Ipod/Amazon GC etc..

Thanks!
You should be able to get $29.95 for 1st year
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Offline txtmax4

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Re: Optimum internet
« Reply #138 on: July 22, 2012, 02:23:18 PM »
You should be able to get $29.95 for 1st year
Zehoo?
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Offline JEWDA

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Re: Optimum internet
« Reply #139 on: July 22, 2012, 07:45:59 PM »
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