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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 131894 times)

Offline googwallet

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Re: Optimum internet
« Reply #1245 on: February 07, 2019, 12:16:50 PM »
I'm very happy with Optimum in Brooklyn. Speed is fast (100) and it's pretty reliable. I wouldn't switch to FIOS even if it was available.
Verizon has horrible CS plus I don't want that huge box(es) in my living room. I know a few people in Monsey that switched to FIOS and then moved back to Optimum. They are lucky their competition is so bad.

Offline yesitsme

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Offline lowvoltageguy

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Re: Optimum internet
« Reply #1247 on: February 10, 2019, 01:20:53 PM »
Is there a way for a optimum account holder to see the web sites or history etc from themselves or anyone using their login to access optimum WiFi?

In other words does optimum WiFi hotspot keep a web browsing record that can be accessed by the account holder or is provided by optimum upon request?
It's worth too much.

Offline googwallet

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Re: Optimum internet
« Reply #1248 on: February 10, 2019, 09:54:49 PM »
https://www.nytimes.com/1982/07/20/nyregion/thruway-s-tolls-to-end-in-96-with-federal-aid.html
Can you explain the relevance to this thread?
Is there a way for a optimum account holder to see the web sites or history etc from themselves or anyone using their login to access optimum WiFi?

In other words does optimum WiFi hotspot keep a web browsing record that can be accessed by the account holder or is provided by optimum upon request?
It's certainly not available to the account holder online and I doubt Optimum even tracks it as that would only be a liability for them.
But I gotta say I can't help but wonder why you're asking...

Offline lowvoltageguy

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Re: Optimum internet
« Reply #1249 on: February 10, 2019, 11:45:54 PM »


Quote from: googwallet
But I gotta say I can't help but wonder why you're asking...
[/quote

That's a great question... Sometimes for business I use the company's login and they changed the password. I'm not sure why. Now I didn't do anything online other than software/firmware downloads from our dealer account. So... In case they start pointing fingers I wanna know if I can tell them go ask the ISP.
It's worth too much.

Offline Traveler718

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Re: Optimum internet
« Reply #1250 on: February 15, 2019, 12:31:53 PM »
For those in Brooklyn who aren't on promo plans, how much are you paying per month? Last summer when I called to complain about rising rates, they offered me a double play promo that if they added TV to my Internet, it would actually be cheaper than just Internet.

But now they raised the price of the TV, and when I called to remove it, they said that the cheapest Internet only plan is around $70+tax, and that's with me owning my own modem!

I currently have Optimum 100 as part of the Double Play promo, but he said lowering my speed wouldn't save me any money. Before I HUCA, I want to know what to ask for. Please let me know what plan/speed you have and what you're paying for it, thanks.

Offline brodes18

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Re: Optimum internet
« Reply #1251 on: February 15, 2019, 12:55:42 PM »
For those in Brooklyn who aren't on promo plans, how much are you paying per month? Last summer when I called to complain about rising rates, they offered me a double play promo that if they added TV to my Internet, it would actually be cheaper than just Internet.

But now they raised the price of the TV, and when I called to remove it, they said that the cheapest Internet only plan is around $70+tax, and that's with me owning my own modem!

I currently have Optimum 100 as part of the Double Play promo, but he said lowering my speed wouldn't save me any money. Before I HUCA, I want to know what to ask for. Please let me know what plan/speed you have and what you're paying for it, thanks.

Ran into a similar issue last year. I've since moved and have a new promo plan on a new account.

The main number is usually not able to do anything useful. To get your price down, call retention dept directly.

Offline googwallet

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Re: Optimum internet
« Reply #1252 on: February 17, 2019, 07:38:30 PM »
For those in Brooklyn who aren't on promo plans, how much are you paying per month? Last summer when I called to complain about rising rates, they offered me a double play promo that if they added TV to my Internet, it would actually be cheaper than just Internet.

But now they raised the price of the TV, and when I called to remove it, they said that the cheapest Internet only plan is around $70+tax, and that's with me owning my own modem!

I currently have Optimum 100 as part of the Double Play promo, but he said lowering my speed wouldn't save me any money. Before I HUCA, I want to know what to ask for. Please let me know what plan/speed you have and what you're paying for it, thanks.
They have a plan for $24.99 for 10mbps. They may not offer it initially but if you keep on asking for it they will let you have it. I believe there is also a plan for 25mbps for about $39.99. They try to sell you the higher ones, but if you are insistent about getting the lower speed, they will eventually cave in.

Offline David R

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Re: Optimum internet
« Reply #1253 on: February 19, 2019, 03:13:51 AM »
They have a plan for $24.99 for 10mbps. They may not offer it initially but if you keep on asking for it they will let you have it. I believe there is also a plan for 25mbps for about $39.99. They try to sell you the higher ones, but if you are insistent about getting the lower speed, they will eventually cave in.
Yup, I had the $24.95 plan for a couple of years until I cancelled last month (just in time to avoid that extra little fee). Upload speed is much slower, about 1Mbps.

Offline Traveler718

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Re: Optimum internet
« Reply #1254 on: February 20, 2019, 10:12:14 PM »
Thanks for the info. I actually asked retention about those plans, and they told me that they had been discontinued and only people who were grandfathered in could still keep them, but nobody can sign up for them anymore. However, checking here (https://www.optimum.net/pricing-packages), it looks like they lied to me, as their web page still shows Optimum 10 for $24.95 and Optimum 20 for $29.99. I currently have 100. In practice, how much will I notice the different between 100 and 20 (especially for things like streaming)?

Offline efflpetzel

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Re: Optimum internet
« Reply #1255 on: February 21, 2019, 12:17:46 AM »
Just did my annual ritual of threatening to leave unless they extend the promo pricing.

Extended the $39.99 for another year & raised speed from 100 to 200

Offline michael

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Re: Optimum internet
« Reply #1256 on: February 21, 2019, 09:19:27 AM »
I cannot seem to find a reasonably priced modem with a phone jack that works for optimum. Want to stop paying the $10 monthly fee. Any ideas?

Offline Definitions

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Re: Optimum internet
« Reply #1257 on: February 21, 2019, 09:39:32 AM »
I cannot seem to find a reasonably priced modem with a phone jack that works for optimum. Want to stop paying the $10 monthly fee. Any ideas?
What speed do you have?
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Offline Definitions

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Re: Optimum internet
« Reply #1258 on: February 21, 2019, 12:39:49 PM »
I cannot seem to find a reasonably priced modem with a phone jack that works for optimum. Want to stop paying the $10 monthly fee. Any ideas?
If you have around 50mbps than you can get cisco dpq3212 for $34 on eBay item # 253713296571

Or Arris tm822a / tm822g (I have one if you want to buy for $20)

If you have higher then you can get the Arris tm1602
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Offline michael

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Re: Optimum internet
« Reply #1259 on: February 21, 2019, 03:01:58 PM »
If you have around 50mbps than you can get cisco dpq3212 for $34 on eBay item # 253713296571

Or Arris tm822a / tm822g (I have one if you want to buy for $20)

If you have higher then you can get the Arris tm1602

I have 100mbps. Thank you!