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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 405719 times)

Offline yelped

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Re: Optimum internet
« Reply #1380 on: May 06, 2020, 10:46:47 AM »
Paying $27.49 a month. No clue what speeds etc.
20mb down.

Offline Joel

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Re: Optimum internet
« Reply #1381 on: May 06, 2020, 11:13:50 AM »
For $40 you get 200-300
Isn't it worth the extra $$

Offline Luvisrael

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Re: Optimum internet
« Reply #1382 on: May 06, 2020, 11:14:25 AM »

Offline lowvoltageguy

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Re: Optimum internet
« Reply #1383 on: May 06, 2020, 11:15:49 AM »
If you don't need the extra speed then the extra $20 is a waste.
It's worth too much.

Offline myi

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Re: Optimum internet
« Reply #1384 on: May 06, 2020, 04:07:43 PM »
If you don't need the extra speed then the extra $20 is a waste.
Well said.
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Offline Joel

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Re: Optimum internet
« Reply #1385 on: May 06, 2020, 04:25:19 PM »
If you don't need the extra speed then the extra $20 is a waste.
Its less then extra $20
28 mb and 250 what i have on average is a huge difference.

Offline yelped

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Re: Optimum internet
« Reply #1386 on: May 06, 2020, 05:08:31 PM »
Its less then extra $20
28 mb and 250 what i have on average is a huge difference.
20 MB is fast enough for one computer simple web browsing. For streaming or more users you could use more.

Offline Iz

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Re: Optimum internet
« Reply #1387 on: May 06, 2020, 05:51:59 PM »
Very spotty service the past few days. Optimum told me to upgrade to 200 or 300 mbps. Does that make sense? There are obviously service issues in the area.

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Re: Optimum internet
« Reply #1388 on: May 06, 2020, 07:22:12 PM »
Very spotty service the past few days. Optimum told me to upgrade to 200 or 300 mbps. Does that make sense? There are obviously service issues in the area.
Connection issues by me also. Multiple times over the past few days
My Tapatalk notifications don't always work.

Offline Iz

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Re: Optimum internet
« Reply #1389 on: May 06, 2020, 07:29:49 PM »
Connection issues by me also. Multiple times over the past few days
Lakewood?

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Re: Optimum internet
« Reply #1390 on: May 06, 2020, 07:32:03 PM »
My Tapatalk notifications don't always work.

Offline yelped

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Re: Optimum internet
« Reply #1391 on: May 06, 2020, 07:34:56 PM »
Lakewood?
Depends which area. Some areas have older equipment, also some area have some equipment that are more susceptible to winds and storms.

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Re: Optimum internet
« Reply #1392 on: May 06, 2020, 08:38:42 PM »
So, any suggestions?

Offline YitzR

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Re: Optimum internet
« Reply #1393 on: May 07, 2020, 11:56:44 AM »
Also having issues and i live in brand new house in lakewood

Online Sam Finkelstein

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Re: Optimum internet
« Reply #1394 on: May 07, 2020, 11:58:57 AM »
Is it a bad idea to dispute an Optimum charge?
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Offline Iz

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Re: Optimum internet
« Reply #1395 on: May 07, 2020, 11:59:48 AM »
I met a tech this morning, and he said that they need to upgrade some equipment on Route 9. It can be done overnight; they are just waiting for approval from "the brass".
He also told me that if the service is slow, not to restart the modem, because there is a shortage of IP #s, and if you have one, you don't want to lose it. (If, however, there is no service, then it can make sense to restart.)

Offline myi

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Re: Optimum internet
« Reply #1396 on: May 07, 2020, 05:13:35 PM »
I met a tech this morning, and he said that they need to upgrade some equipment on Route 9. It can be done overnight; they are just waiting for approval from "the brass".
He also told me that if the service is slow, not to restart the modem, because there is a shortage of IP #s, and if you have one, you don't want to lose it. (If, however, there is no service, then it can make sense to restart.)
Since when you get a new IP when you restart your router?
  Never knew it was so easy to get a new IP address just by restarting your router?
  If that was in fact true there would be no need for a VPN when ordering or using fake accounts in the US.
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Offline Definitions

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Re: Optimum internet
« Reply #1397 on: May 07, 2020, 05:18:24 PM »
Since when you get a new IP when you restart your router?
  Never knew it was so easy to get a new IP address just by restarting your router?
  If that was in fact true there would be no need for a VPN when ordering or using fake accounts in the US.
I think it's specifically the modem and not necessarily every time. I don't know the answer to the rest.
My Tapatalk notifications don't always work.

Offline Iz

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Re: Optimum internet
« Reply #1398 on: May 07, 2020, 05:19:12 PM »
Since when you get a new IP when you restart your router?
  Never knew it was so easy to get a new IP address just by restarting your router?
  If that was in fact true there would be no need for a VPN when ordering or using fake accounts in the US.
Yep, I had the same קשיא!

Offline myi

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Re: Optimum internet
« Reply #1399 on: May 07, 2020, 05:21:30 PM »
I think it's specifically the modem and not necessarily every time. I don't know the answer to the rest.
Indeed meant to modem. Always mix up the two.
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Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501