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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 273196 times)

Online AsherO

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Re: Starting a "new" account for Optimum
« Reply #1620 on: February 11, 2021, 09:22:12 AM »
Ye I saw those prices but when I actually called they said itís more like $53-$57 after everything. I only have optimum on my block too, so Iím just going to have to do it. Unless thereís a smaller company that I can get?

If you bring your own modem you might be able to lower that $53-57 by a bit.

Whatís your typical internet usage like? Maybe cellular internet might suffice?

Offline smart man

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Re: Starting a "new" account for Optimum
« Reply #1621 on: February 11, 2021, 09:25:55 AM »
If you bring your own modem you might be able to lower that $53-57 by a bit.

Whatís your typical internet usage like? Maybe cellular internet might suffice?
Ye cellular normally suffices, but when I want to watch a movie or something with DW on the laptop it doesnít work out. Until now weíve been using hotspot from my phone but I donít have unlimited and then at the end of the month I have to add gb.

And btw which plan works well for movies? Thanks

Offline ckmk47

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Re: Starting a "new" account for Optimum
« Reply #1622 on: February 11, 2021, 09:29:16 AM »
Autopay and paperless billing also saves a few bucks.

Offline YitzyS

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Re: Starting a "new" account for Optimum
« Reply #1623 on: February 11, 2021, 09:43:35 AM »
I'm in the same boat. I was considering starting a new account, but I wasn't sure how it would work with them coming down to "install" their service. I ended up calling them and speaking to retention. I told them that I am considering starting to work off my phone's hotspot, because I cannot afford their price anymore, and they immediately gave me a $25 monthly discount for a year.

They even advised me to call back in 12 months and do it again.

Offline VacationLover

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Re: Starting a "new" account for Optimum
« Reply #1624 on: February 11, 2021, 09:46:29 AM »
I called retention department last week, and got $19.00 a month for 100MB. I have my own router.

Online Therebbesbocher

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Re: Starting a "new" account for Optimum
« Reply #1625 on: February 11, 2021, 10:08:01 AM »
Ye cellular normally suffices, but when I want to watch a movie or something with DW on the laptop it doesnít work out. Until now weíve been using hotspot from my phone but I donít have unlimited and then at the end of the month I have to add gb.

And btw which plan works well for movies? Thanks
If you have android, I suggest you try pdanet, http://pdanet.co/install/ it gives you unlimited Hot spot (depending on your service)

Offline YitzyS

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Re: Starting a "new" account for Optimum
« Reply #1626 on: February 11, 2021, 10:25:13 AM »
Itís non-transferable, but I saw it on the optimum website.
Optimum.com/speed

As low as $25/ mon for internet. For 1 year
$40 for 300 Mbps ($5 less than fios)
Etc
How much are taxes and fees?

Offline ckmk47

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Re: Starting a "new" account for Optimum
« Reply #1627 on: February 11, 2021, 10:28:33 AM »
How much are taxes and fees?
good point.  In NY they could be a fortune.  I don't know.
Autopay and paperless billing also saves a few bucks.

Online AsherO

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Re: Starting a "new" account for Optimum
« Reply #1628 on: February 11, 2021, 10:46:16 AM »
@ckmk47, do you qualify for Altice Advantage (Altice = Optimum BTW, so if you have Optimum at home your address can get Altice service too). Iím paying $14.99/month for it and while the speed isnít the best (30Mbps or something) thatís good enough for me.

Online Yo ssi

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Re: Starting a "new" account for Optimum
« Reply #1629 on: February 11, 2021, 10:58:09 AM »
Itís non-transferable, but I saw it on the optimum website.
Optimum.com/speed

As low as $25/ mon for internet. For 1 year
$40 for 300 Mbps ($5 less than fios)
Etc
FiOS's price is after fees optimum I believe it's before, either way you should be able to get something better then what your paying now.
_    ,
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Offline ckmk47

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Re: Starting a "new" account for Optimum
« Reply #1630 on: February 11, 2021, 11:17:46 AM »
How much are taxes and fees?
Checked my bill.
$3.50 network enhancement fee
   .89  tax


That's it.

Offline monkey

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Re: Starting a &quot;new&quot; account for Optimum
« Reply #1631 on: February 11, 2021, 11:22:34 AM »
Itís non-transferable, but I saw it on the optimum website.
Optimum.com/speed

As low as $25/ mon for internet. For 1 year
$40 for 300 Mbps ($5 less than fios)
Etc
The $40 includes a $200 visa gift card

Offline YitzyS

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Re: Starting a "new" account for Optimum
« Reply #1632 on: February 11, 2021, 11:26:59 AM »
Checked my bill.
$3.50 network enhancement fee
   .89  tax


That's it.
No 9/11 Security Fee?  ;)

Offline ckmk47

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Re: Starting a "new" account for Optimum
« Reply #1633 on: February 11, 2021, 12:36:15 PM »
I spoke to retention.  The best I could get was $63 for 200 speed.
I asked if I could get a lower price with lower speed, but no.


( altice may not be quick enough for my husband's work login. )

Offline googwallet

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Re: Starting a "new" account for Optimum
« Reply #1634 on: February 11, 2021, 05:58:45 PM »
I called retention department last week, and got $19.00 a month for 100MB. I have my own router.
This is an amazing deal, are you in Brooklyn?
I spoke to retention.  The best I could get was $63 for 200 speed.
I asked if I could get a lower price with lower speed, but no.
I would try again. They recently lowered me (after saying I wanted to cancel) to $54 for 200 Mbps which is now $43 since I returned their modem and use my own. Now I have a year of peace until they do this next year.

Offline ae123

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Re: Starting a "new" account for Optimum
« Reply #1635 on: February 11, 2021, 06:30:18 PM »
@ckmk47, do you qualify for Altice Advantage (Altice = Optimum BTW, so if you have Optimum at home your address can get Altice service too). Iím paying $14.99/month for it and while the speed isnít the best (30Mbps or something) thatís good enough for me.
What do you mean by that?

Offline ckmk47

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Re: Starting a "new" account for Optimum
« Reply #1636 on: February 11, 2021, 06:48:41 PM »
What do you mean by that?
Google Altice Mobile.  One qualifies by having an educator, elderly or ?whatever? in the household.

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Re: Starting a "new" account for Optimum
« Reply #1637 on: February 11, 2021, 06:55:47 PM »
I got 200 foo $33 for 2 years
My own router/modem
no phone service
["-"]

Offline VacationLover

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Re: Starting a "new" account for Optimum
« Reply #1638 on: February 11, 2021, 07:41:33 PM »
This is an amazing deal, are you in Brooklyn?
Yes, Brooklyn. I have what they call basic (cheapest) plan. Originally $25 for 10MB. But retention matched the online offer to 100MB.

After the paperless etc. It came out to $19.

Offline VacationLover

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Re: Starting a "new" account for Optimum
« Reply #1639 on: February 11, 2021, 07:48:37 PM »
I spoke to retention.  The best I could get was $63 for 200 speed.
I asked if I could get a lower price with lower speed, but no.


( altice may not be quick enough for my husband's work login. )
Did you tell them that online there are far better offers?

https://www.optimum.com/speed
« Last Edit: February 11, 2021, 07:52:08 PM by VacationLover »