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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.
« Last edited by googwallet on February 12, 2021, 11:11:06 AM »

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Author Topic: Optimum internet  (Read 407658 times)

Offline yelped

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Re: Optimum internet
« Reply #1780 on: March 22, 2023, 12:25:27 PM »
Quote from: yeshivabucher on March 22, 2023, 10:43:59 AM
t mobile whole shtick is no fees on top of this number so 50/30 you see is what you pay
Mobile internet is no comparison to wired.
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Online Yo ssi

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Re: Optimum internet
« Reply #1781 on: March 22, 2023, 02:49:32 PM »
Quote from: yeshivabucher on March 22, 2023, 10:43:59 AM
t mobile whole shtick is no fees on top of this number so 50/30 you see is what you pay
Same for FiOS. Optimum on the other hand..
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Online lcm

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Re: Optimum internet
« Reply #1782 on: March 23, 2023, 11:18:17 AM »
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Offline av83

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Re: Optimum internet
« Reply #1783 on: May 16, 2023, 11:24:17 AM »
Whats best modem to get for Optimum service (just internet not phone)
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Offline yeshivabucher

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Re: Optimum internet
« Reply #1784 on: May 16, 2023, 11:29:07 AM »
Quote from: av83 on May 16, 2023, 11:24:17 AM
Whats best modem to get for Optimum service (just internet not phone)
they give one for free with 39.99 month plan
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Offline av83

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Re: Optimum internet
« Reply #1785 on: May 16, 2023, 11:32:45 AM »
Quote from: yeshivabucher on May 16, 2023, 11:29:07 AM
they give one for free with 39.99 month plan
Can I get that even though I am already a customer with a different plan?
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Offline Willie

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Re: Optimum internet
« Reply #1786 on: June 21, 2023, 04:12:31 PM »
got $120 bill down to $65 by calling retention (855-267-8468), very easy. Rep also told me every 12 months they raise prices around 20%, she said i should call about 1 month before they raise prices to keep them low....
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Offline rs242

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Re: Optimum internet
« Reply #1787 on: June 21, 2023, 10:38:22 PM »
Quote from: Willie on June 21, 2023, 04:12:31 PM
got $120 bill down to $65 by calling retention (855-267-8468), very easy. Rep also told me every 12 months they raise prices around 20%, she said i should call about 1 month before they raise prices to keep them low....
This system really tiks me off
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Offline elazarb

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Re: Optimum internet
« Reply #1788 on: June 22, 2023, 12:09:54 AM »
Quote from: Willie on June 21, 2023, 04:12:31 PM
got $120 bill down to $65 by calling retention (855-267-8468), very easy. Rep also told me every 12 months they raise prices around 20%, she said i should call about 1 month before they raise prices to keep them low....
what do you say? That you want to pay less? Do you need to say you want to cancel because its too expensive?
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Offline Willie

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Re: Optimum internet
« Reply #1789 on: June 28, 2023, 01:57:45 PM »
Quote from: elazarb on June 22, 2023, 12:09:54 AM
what do you say? That you want to pay less? Do you need to say you want to cancel because its too expensive?
similafr as retention offer for card... im paying too much and am thinking of shopping elsewhere..
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Offline gozalim

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Re: Optimum internet
« Reply #1790 on: June 28, 2023, 05:31:34 PM »
optimum has advertised
Quote
FREE 300 MBPS W/ ACP OFFER: After applying customer’s ACP benefit of $30/mo., Optimum will credit the remaining $10/mo. balance.
(from https://www.optimum.com/affordable-connectivity-program )

has anyone ever successfully gotten the last $10 off?
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Offline nucheiner

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Re: Optimum internet
« Reply #1791 on: July 05, 2023, 04:12:36 PM »
https://www.optimumsuddenlinkfeesettlement.com/

Settlement for the "Network Enhancement Fee"
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Offline ae123

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Re: Optimum internet
« Reply #1792 on: July 07, 2023, 12:36:42 PM »
Quote from: nucheiner on July 05, 2023, 04:12:36 PM
https://www.optimumsuddenlinkfeesettlement.com/

Settlement for the "Network Enhancement Fee"
What is this about?
Is it legitimate?
We were/are charged the network enhancement fee. It actually went up by $1.50 recently.
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Offline pointer

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Re: Optimum internet
« Reply #1793 on: July 08, 2023, 10:11:25 PM »
Quote from: gozalim on June 28, 2023, 05:31:34 PM
optimum has advertised(from https://www.optimum.com/affordable-connectivity-program )

has anyone ever successfully gotten the last $10 off?
I haven't. I called countless times and there's no one to talk to. Consider filling a complaint with the FCC.
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Offline dovy2

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Re: Optimum internet
« Reply #1794 on: July 08, 2023, 10:12:02 PM »
Go for it. The last 2 settlements I got from random things were over $50. (Usually they're only a few bucks)
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Offline gozalim

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Re: Optimum internet
« Reply #1795 on: July 09, 2023, 11:17:02 PM »
Quote from: pointer on July 08, 2023, 10:11:25 PM
I haven't. I called countless times and there's no one to talk to. Consider filling a complaint with the FCC.
there's probably a class action in there
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Offline yeshivabucher

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Re: Optimum internet
« Reply #1796 on: July 09, 2023, 11:36:03 PM »
Quote from: gozalim on June 28, 2023, 05:31:34 PM
optimum has advertised(from https://www.optimum.com/affordable-connectivity-program )

has anyone ever successfully gotten the last $10 off?
I have a 0.00 bill every month
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Offline gozalim

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Re: Optimum internet
« Reply #1797 on: July 09, 2023, 11:39:35 PM »
Quote from: yeshivabucher on July 09, 2023, 11:36:03 PM
I have a 0.00 bill every month
oh wow!
Did you have to fight for it?
Which plan?
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Offline gozalim

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Re: Optimum internet
« Reply #1798 on: July 09, 2023, 11:42:58 PM »
Quote from: pointer on July 08, 2023, 10:11:25 PM
I haven't. I called countless times and there's no one to talk to. Consider filling a complaint with the FCC.
so you're paying $10/m?
Which plan? 300?
Fiber?
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Offline pointer

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Re: Optimum internet
« Reply #1799 on: July 10, 2023, 09:00:29 AM »
Quote from: gozalim on July 09, 2023, 11:42:58 PM
so you're paying $10/m?
Which plan? 300?
Fiber?
Roughly.
Yes
I Don’t think it’s fiber as upload is only 20Mbps.
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