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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 273594 times)

Offline popcorn1508

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Re: Optimum internet
« Reply #200 on: October 17, 2012, 08:19:34 PM »
95 dollars for all 3 with dvr and free boxes boost plus free router and battery backup

Offline Saver2000

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Re: Optimum internet
« Reply #201 on: October 17, 2012, 08:20:48 PM »
95 dollars for all 3 with dvr and free boxes boost plus free router and battery backup
That doesn't answer the question.

Offline popcorn1508

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Re: Optimum internet
« Reply #202 on: October 17, 2012, 08:25:13 PM »
That doesn't answer the question.
WHat q and internet with boost plusfor the past 2 yrs for 30 isgor me and all 3 fOr my parents

Offline JEWDA

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Re: Optimum internet
« Reply #203 on: October 17, 2012, 09:56:58 PM »
WHat q and internet with boost plusfor the past 2 yrs for 30 isgor me and all 3 fOr my parents
That Definitly did not answer the question nor did it give us any usefull info. This is a forum not a chat session.
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Offline popcorn1508

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Re: Optimum internet
« Reply #204 on: October 17, 2012, 11:59:29 PM »
That Definitly did not answer the question nor did it give us any usefull info. This is a forum not a chat session.
Thats why I asked what q maybe you should answer my q

Offline Saver2000

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Re: Optimum internet
« Reply #205 on: October 18, 2012, 12:00:26 AM »

Offline lfas25

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Re: Optimum internet
« Reply #206 on: October 18, 2012, 12:03:41 AM »
My current bill is for $107.62 after taxes and fees.
I have"
2 cable boxes with DVR
Internet w/ Boost
Optimum Voice

This is what I've been paying since I signed up just over a year ago, and I got the free iPod touch.
I only paid 15% by switching to dansdeals

Offline popcorn1508

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Re: Optimum internet
« Reply #207 on: October 18, 2012, 12:05:18 AM »
My current bill is for $107.62 after taxes and fees.
I have"
2 cable boxes with DVR
Internet w/ Boost
Optimum Voice

This is what I've been paying since I signed up just over a year ago, and I got the free iPod touch.
Whixh tv package

Offline lfas25

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Re: Optimum internet
« Reply #208 on: October 18, 2012, 12:09:22 AM »
Whixh tv package
Triple play (I think)
Though when I did sign up I told them I was switching from Dish, and they made me send in a bill for proof. My friends mother has dish so we altered the bill to say my name and faxed it over... When my friend did the same thing with Optimum they didn't make him send in a bill...
I only paid 15% by switching to dansdeals

Offline SamDaMan

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Re: Re: Optimum internet
« Reply #209 on: October 19, 2012, 02:39:49 AM »
That Definitly did not answer the question nor did it give us any usefull info. This is a forum not a chat session.
and once your at it his typing is gross!!
But I'm still proud to be from clev!

Offline JEWDA

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Re: Optimum internet
« Reply #210 on: November 15, 2012, 01:06:57 PM »
Anyone who lost service during Hurricane Sandy can request credit here http://optimum.net/credit.
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Offline mod

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Re: Optimum internet
« Reply #211 on: November 15, 2012, 02:30:37 PM »
I called optimum yesterday and told them I really want to stay with them and dont wana pay 49.95, they gave me 29.95 for another year!

+1

Offline MosheP

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Re: Optimum internet
« Reply #212 on: November 30, 2012, 11:30:45 AM »
I called optimum yesterday and told them I really want to stay with them and dont wana pay 49.95, they gave me 29.95 for another year!

They don't make it easy to get the 29.95 for another year. I basically had to battle the rep to get it. For 10 minutes he was offering me bundles, upgraded speed, discussing Verizon's prices etc. I had to yell at him, "All I want is a yes or no from you. Can you give me another year of the same service at 29.95?"

In the end I have to pay 49.95 for the first few days of the billing period, and my new billing period starts today at 29.95 for another 12 months.
« Last Edit: November 30, 2012, 12:42:10 PM by MosheP »

Offline AsherO

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Re: Optimum internet
« Reply #213 on: November 30, 2012, 11:32:42 AM »
They don't make it easy to get the 29.95 for another year. I basically had to battle the rep to get it. For 10 minuets he was offering me bundles, upgraded speed, discussing Verizon's prices etc. I had to yell at him, "All I want is a yes or no from you. Can you give me another year of the same service at 29.95?"

In the end I have to pay 49.95 for the first few days of the billing period, and my new billing period starts today at 29.95 for another 12 months.

I called yesterday, when I asked for a supervisor (after half an hour of him trying to upsell me) he came back with an offer of $29.95 for regular and $44.95 for Boost Plus.

Offline MosheP

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Re: Optimum internet
« Reply #214 on: November 30, 2012, 11:41:46 AM »
I called yesterday, when I asked for a supervisor (after half an hour of him trying to upsell me) he came back with an offer of $29.95 for regular and $44.95 for Boost Plus.

They are very persistent. But also stupid, no change of tactics, it was 10 minutes of the same line at least 20 times.

I got off easy with 10 minutes, and 7 minutes on hold while he spoke to a super. I doubt he needed a supers permission, they put you on hold hoping you will just hang up and pay the 49.95
« Last Edit: November 30, 2012, 12:41:42 PM by MosheP »

Offline WhyAich

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Re: Optimum internet
« Reply #215 on: November 30, 2012, 12:32:07 PM »
I called yesterday, when I asked for a supervisor (after half an hour of him trying to upsell me) he came back with an offer of $29.95 for regular and $44.95 for Boost Plus.
+1, just got it extended for another year :)

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Offline popcorn1508

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Re: Optimum internet
« Reply #216 on: December 01, 2012, 10:42:19 PM »
I HOPE YOU ALL SPEAK TO THE RETENTION DEPT. BEC THEY ARE THE EASIEST

Offline AsherO

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Re: Optimum internet
« Reply #217 on: December 01, 2012, 11:24:47 PM »
I HOPE YOU ALL SPEAK TO THE RETENTION DEPT. BEC THEY ARE THE EASIEST

Right, but there's no reason to type that in caps.


Offline popcorn1508

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Re: Optimum internet
« Reply #218 on: December 02, 2012, 06:28:53 PM »
Right, but there's no reason to type that in caps.


from what it sounds like some people did not and thats why it took them some time

Offline AsherO

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Re: Optimum internet
« Reply #219 on: December 02, 2012, 06:41:06 PM »
from what it sounds like some people did not and thats why it took them some time

I did and it still took some time.