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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.
« Last edited by googwallet on February 12, 2021, 11:11:06 AM »

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Author Topic: Optimum internet  (Read 405173 times)

Offline EJB

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Re: Optimum internet
« Reply #300 on: October 01, 2013, 12:47:11 AM »
Quote from: Mimi K. on October 01, 2013, 12:45:14 AM
I just got a shutoff notice from optimum.  :P
My bill is $120 instead of $60 ($29.99 pm)
I called and they said call "Retention" in the morning 866.644.4688
Wish me luck!   ;)
P.S. all these posts talk about lowering it for the future.
What about the past two months?
Any experiences?

Please share your experiences. My year promo ends in a month, and there are few reliable alternatives where I live.
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Offline Avid Reader

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Re: Optimum internet
« Reply #301 on: October 18, 2013, 05:05:12 PM »
My year at $30 was up. I called retention at 866.644.4688 and got the $40 promotion applied.
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Offline Moshe123

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Re: Optimum internet
« Reply #302 on: October 18, 2013, 05:23:37 PM »
Quote from: Avid Reader on October 18, 2013, 05:05:12 PM
My year at $30 was up. I called retention at 866.644.4688 and got the $40 promotion applied.

The $30 is for only Internet?
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Offline Am

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Re: Optimum internet
« Reply #303 on: October 18, 2013, 05:32:12 PM »
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Offline yuneeq

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Re: Optimum internet
« Reply #304 on: October 18, 2013, 05:32:15 PM »
Quote from: Moshe123 on October 18, 2013, 05:23:37 PM
The $30 is for only Internet?

$30 is dead. Now minimum $40.
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Offline Moshe123

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Re: Optimum internet
« Reply #305 on: October 18, 2013, 05:40:29 PM »
So not a great deal. With phone service for $69.99 is a bigger saving for me than paying $40.
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Offline yuneeq

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Re: Optimum internet
« Reply #306 on: October 18, 2013, 05:48:49 PM »
Quote from: Moshe123 on October 18, 2013, 05:40:29 PM
So not a great deal. With phone service for $69.99 is a bigger saving for me than paying $40.

Ever heard of Google voice?
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Offline Moshe123

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Re: Optimum internet
« Reply #307 on: October 18, 2013, 05:55:18 PM »
Quote from: yuneeq on October 18, 2013, 05:48:49 PM
Ever heard of Google voice?

Yeah...
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Offline Moshe123

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Re: Optimum internet
« Reply #308 on: October 18, 2013, 05:56:12 PM »
I'm too old fashioned...
Maybe one day...
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Offline Avid Reader

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Re: Optimum internet
« Reply #309 on: October 19, 2013, 08:35:53 PM »
Quote from: Moshe123 on October 18, 2013, 05:23:37 PM
The $30 is for only Internet?
Was, yes.
Quote from: Moshe123 on October 18, 2013, 05:40:29 PM
So not a great deal. With phone service for $69.99 is a bigger saving for me than paying $40.
I'm using GV with Obi = free phone.
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Offline yuneeq

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Re: Optimum internet
« Reply #310 on: October 19, 2013, 08:42:56 PM »
Quote from: Moshe123 on October 18, 2013, 05:56:12 PM
I'm too old fashioned...
Maybe one day...

Just make sure you upgrade to AOL 5.0 first :P
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Offline youG

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Re: Optimum internet
« Reply #311 on: October 19, 2013, 11:37:46 PM »
My first year promo just ended ( internet + boost= $44/month) went up to $75 and when i called retention they were very persistent about not renewing it. So instead got me on to a plan for $59 fot internet+ boost and TV. and when i rejected the cable box saying I dont need it and only signed on to save money on internet the said i will get discount for not taking box. And my bill went down to $52
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Offline popcorn1508

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Re: Optimum internet
« Reply #312 on: October 19, 2013, 11:40:34 PM »
Huca
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Offline churnbabychurn

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Re: Optimum internet
« Reply #313 on: October 20, 2013, 05:43:44 PM »
Quote from: youG on October 19, 2013, 11:37:46 PM
My first year promo just ended ( internet + boost= $44/month) went up to $75 and when i called retention they were very persistent about not renewing it. So instead got me on to a plan for $59 fot internet+ boost and TV. and when i rejected the cable box saying I dont need it and only signed on to save money on internet the said i will get discount for not taking box. And my bill went down to $52
nice! I have the box, have been putting of returning it for a while...Going to try drop it off at the store to get that part of my bill.
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Offline KidOOO

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Re: Optimum internet
« Reply #314 on: October 20, 2013, 09:50:58 PM »
Quote from: youG on October 19, 2013, 11:37:46 PM
My first year promo just ended ( internet + boost= $44/month) went up to $75 and when i called retention they were very persistent about not renewing it. So instead got me on to a plan for $59 fot internet+ boost and TV. and when i rejected the cable box saying I dont need it and only signed on to save money on internet the said i will get discount for not taking box. And my bill went down to $52

How is this better than getting just the internet to begin with for $40?
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Offline Am

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Re: Optimum internet
« Reply #315 on: October 20, 2013, 10:02:25 PM »
Quote from: KidOOO on October 20, 2013, 09:50:58 PM
How is this better than getting just the internet to begin with for $40?
he said his first year promo was up
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Offline SavingsBigtime

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Re: Optimum internet
« Reply #316 on: October 24, 2013, 11:08:02 AM »
optimum is not available in my apt whats the best Verizon deal out there ?

when i called them they said internet with speeds up to 7 ,plus phone for unlimited calling in us for $50 plus tax

Also a one time setup of $19.99 and a one time payment for a modem / router for  $39
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Offline mb1

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Re: Optimum internet
« Reply #317 on: October 24, 2013, 11:32:44 AM »
Quote from: SavingsBigtime on October 24, 2013, 11:08:02 AM
optimum is not available in my apt whats the best Verizon deal out there ?

when i called them they said internet with speeds up to 7 ,plus phone for unlimited calling in us for $50 plus tax

Also a one time setup of $19.99 and a one time payment for a modem / router for  $39

wrong thread
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Offline SavingsBigtime

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Re: Optimum internet
« Reply #318 on: October 24, 2013, 12:18:09 PM »
Don't wont to start a new one , I did a search and this came up, please direct me thanks
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Offline mb1

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Re: Optimum internet
« Reply #319 on: October 24, 2013, 12:32:59 PM »
Quote from: SavingsBigtime on October 24, 2013, 12:18:09 PM
Don't wont to start a new one , I did a search and this came up, please direct me thanks

What’s wrong with starting a new one, when appropriate?

It's better to start a Verizon Internet thread then having Verizon info in an Optimum thread.
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