Optimum internet

[avrumy]

just got  a notice my bill for triple play is going up to $113.00 IS this what everyone is paying these days?

[mendelk]

Follow-up: I called retention yesterday. The guy said there are no promotions and the best he can offer me is $59.95. I asked about canceling service, and he told me that if I try to cancel and then reconnect OR have another relative reconnect, they will do some public data records search, and anybody who lived at my house while I had it will NOT get the new customer promo.

I was about to give up hope, when he then told me that if I want to decrease my speed from 50/25 to 5/1, I could have it for $29.95. I was discussing with him how that would practically impact my ability to email, web browse, etc., and he then said he'd hate to see me do it and offered me a $10 credit for the next 3 months (so I'm still paying the $49.95 I had until now). He said there may be new promos out during that time.

Anyone else have any better luck recently getting a better offer from retention? If not, does anybody know anything about the 5/1 service and if it's worth it to save $ (I couldn't even find the plan mentioned online)? Or is there any other reasonable alternative ISP in Brooklyn?

What's stopping you from making up a name?
I don't believe they require a SSN (though they do ask for one).

[etech0]

I'm thinking of switching from verizon to optimum... any chance that optimum will pay my $50 contract termination fee? (I've heard of cell phone providers doing this; that's why I'm asking)

Thanks!

[mendelk]

I'm thinking of switching from verizon to optimum... any chance that optimum will pay my $50 contract termination fee? (I've heard of cell phone providers doing this; that's why I'm asking)

Thanks!

Found this: https://www.directly.com/p/optimum-how-do-i-get-verizon-early-termination-fee-when-i-sign-up-with-optimum-122885

[yitrap]

I'm thinking of switching from verizon to optimum... any chance that optimum will pay my $50 contract termination fee? (I've heard of cell phone providers doing this; that's why I'm asking)

Thanks!

If not I'd ask for a $50 complimentary credit or first month free...

[etech0]

Found this: https://www.directly.com/p/optimum-how-do-i-get-verizon-early-termination-fee-when-i-sign-up-with-optimum-122885

If not I'd ask for a $50 complimentary credit or first month free...

Awesome!!

How do I get this $25/month deal? The cheapest I see on their website is $40.

[mendelk]

Follow-up: I called retention yesterday. The guy said there are no promotions and the best he can offer me is $59.95. I asked about canceling service, and he told me that if I try to cancel and then reconnect OR have another relative reconnect, they will do some public data records search, and anybody who lived at my house while I had it will NOT get the new customer promo.

I was about to give up hope, when he then told me that if I want to decrease my speed from 50/25 to 5/1, I could have it for $29.95. I was discussing with him how that would practically impact my ability to email, web browse, etc., and he then said he'd hate to see me do it and offered me a $10 credit for the next 3 months (so I'm still paying the $49.95 I had until now). He said there may be new promos out during that time.

Anyone else have any better luck recently getting a better offer from retention? If not, does anybody know anything about the 5/1 service and if it's worth it to save $ (I couldn't even find the plan mentioned online)? Or is there any other reasonable alternative ISP in Brooklyn?

Awesome!!

How do I get this $25/month deal? The cheapest I see on their website is $40.

Seems like the $29 was offered by retention specialist.

[etech0]

Seems like the $29 was offered by retention specialist.

What about this?

5mbp

[Traveler718]

Bump - any recent data points on this topic? I need to call and try to get some sort of retention offer, but want to know what's realistic to push for.

[gozalim]

$25 is Optimum online basic (slower speeds than regular OptOnline, 5/1 or so) plus $5 modem fee

[Traveler718]

Is that a promotional rate, or can anybody choose it? In practical terms, how much will I notice it, and how much slower will it seem than the standard plan (25/5?) that I'm used to?

[shmoe joe]

Is that a promotional rate, or can anybody choose it? In practical terms, how much will I notice it, and how much slower will it seem than the standard plan (25/5?) that I'm used to?

regular price

[Traveler718]

Good to know. The price is definitely tempting, but will I regret the downgrade? How does it compare in practical terms to their standard speeds? Is it fast enough to live stream video without delays?

[MrPrime1]

My triple play recently went up to 160+ with 50mps Internet, dvr and all premium channels. At one point I was paying under $100 for all of this. I have tried to get them to reduce it maybe a half dozen times with no luck. Anybody have any suggestions?

[googwallet]

Good to know. The price is definitely tempting, but will I regret the downgrade? How does it compare in practical terms to their standard speeds? Is it fast enough to live stream video without delays?

You probably won't notice it much unless you do uploads which are plain slow. I have this plan for about 6 months and I'm very happy with it. A few months ago I bought a modem for $60 which brought my monthly bill down to $24.95 from $30.34 (they charge you tax on the $5 modem rental fee but the rest of the bill isn't subject to tax, go figure).

ETA: it can stream video just fine, maybe not 1080P, but 480 or even 780 works fine.

[Ask5599]

You probably won't notice it much unless you do uploads which are plain slow. I have this plan for about 6 months and I'm very happy with it. A few months ago I bought a modem for $60 which brought my monthly bill down to $24.95 from $30.34 (they charge you tax on the $5 modem rental fee but the rest of the bill isn't subject to tax, go figure).

ETA: it can stream video just fine, maybe not 1080P, but 480 or even 780 works fine.

Which modem and where did you buy it?

[googwallet]

Which modem and where did you buy it?

Bought this model on ebay ARRIS SurfBoard SB6141 DOCSIS 3.0 Cable Modem the actual listing is not around, but this looks to be the same one http://www.ebay.com/itm/ARRIS-SURFboard-SB6141-DOCSIS-3-0-Cable-Modem-Retail-Packaging-White-/191854717033?hash=item2cab6ea869

[Mordyk]

My triple play recently went up to 160+ with 50mps Internet, dvr and all premium channels. At one point I was paying under $100 for all of this. I have tried to get them to reduce it maybe a half dozen times with no luck. Anybody have any suggestions?

call them to close it. and tell them you are going to  verizon.  last time i did this they offered me a very low 6 month rate. but it was too late since i actually set up with verizon already

[ydbe]

Bought this model on ebay ARRIS SurfBoard SB6141 DOCSIS 3.0 Cable Modem the actual listing is not around, but this looks to be the same one http://www.ebay.com/itm/ARRIS-SURFboard-SB6141-DOCSIS-3-0-Cable-Modem-Retail-Packaging-White-/191854717033?hash=item2cab6ea869

IIRC, beware of the sb6141 or 121 which don't have a jack to do voice calls if you have triple play or phone service through cable. those are great modems, but not for everyone.

[mendelk]

I chatted them the other day and they bumped me up from 50mbps to 60mbps - paying $60.

Not sure if that's the standard rate or not.