Optimum internet

[gozalim]

Is Optimum 10 (Formerly 5) going to be changed to 20 soon?

I currently have OP 10 for $24.95. I just got a mailing for OP 20 for $19.99 for 1 year. Any way I can get that applied to an existing account? I assume not.

(If I cancel existing service and apply for new service with this deal, I'd be charged a new install fee, I assume? which would exactly cancel out the $5/mo*1yr savings...)

[sam123]

I know Jewish guy that has cheaper prices for new accounts then optimum itself, (TWC/Spectrum too).

Tessler 917-674-6746

FYI

[emineh17]

I know Jewish guy that has cheaper prices for new accounts then optimum itself, (TWC/Spectrum too).

Tessler 917-674-6746

FYI

How about for old accounts?

[googwallet]

Is Optimum 10 (Formerly 5) going to be changed to 20 soon?

I wouldn't assume so until I see it. Optimum basics is for people they feel would not pay more than $25/month so I don't see why they would decide to give them the same speed as the regular users paying $45 or so monthly.

[gozalim]

I wouldn't assume so until I see it. Optimum basics is for people they feel would not pay more than $25/month so I don't see why they would decide to give them the same speed as the regular users paying $45 or so monthly.

they recently bumped basic from 5 to 10. (not likely another bump soon)
Isn't standard now 50?

In any case, worth asking about these offers for my existing account? Or waste of time?

[googwallet]

they recently bumped basic from 5 to 10. (not likely another bump soon)
Isn't standard now 50?

In any case, worth asking about these offers for my existing account? Or waste of time?

Standard is still 25.
Which offer do you refer to?

[popcorn1508]

I know Jewish guy that has cheaper prices for new accounts then optimum itself, (TWC/Spectrum too).

Tessler 917-674-6746

FYI

anyone call him?

[sams]

What's the best rate I can get for optimum just web the first year? And how much for installation fee? In New Jersey

[googwallet]

Interesting pricing guide for Brooklyn and Bronx. I wonder if they will honor this pricing if you call them up. Seems like you can get Optimum 20 for $29.99 (without modem lease charges), which is a very decent rate.

[ydbe]

I called; said that he can only do business accounts, not residential....

anyone call him?

I know Jewish guy that has cheaper prices for new accounts then optimum itself, (TWC/Spectrum too).

Tessler 917-674-6746

FYI

[ExGingi]

I called; said that he can only do business accounts, not residential....

I have a business account and my price keeps creeping up. Every time I set a maximum for the auto-bill to credit card, a few months later the charge doesn't go through because it's above the maximum threshold I put for automatic billing.

I started at under $60 for internet and phone with no taxes and no modem fees, and am now up to over $111 due to rate increase, modem fees, and some taxes.

I tried calling Optimum to get a better deal, but the agent on the phone was steadfast that I can't get a better deal.

Is my only option to switch to Verizon for a month or two, and then get them to offer me something in order to switch back?

[Eliyohu]

I have a business account and my price keeps creeping up. Every time I set a maximum for the auto-bill to credit card, a few months later the charge doesn't go through because it's above the maximum threshold I put for automatic billing.

I started at under $60 for internet and phone with no taxes and no modem fees, and am now up to over $111 due to rate increase, modem fees, and some taxes.

I tried calling Optimum to get a better deal, but the agent on the phone was steadfast that I can't get a better deal.

Is my only option to switch to Verizon for a month or two, and then get them to offer me something in order to switch back?

Call them to "close your account" or lower your speeds they seem to make offers pretty quickly

[gozalim]

Call them to "close your account" or lower your speeds they seem to make offers pretty quickly

residential as well?

[Eliyohu]

residential as well?

Yes

[Mordyk]

Call them to "close your account" or lower your speeds they seem to make offers pretty quickly

+1000.  i love it when they beg you to stay

[ydbe]

I called today and said that my neighbor got an offer of 24.95 per month. (I saw the mailer, and neighbor said I could take it.) she said that it is really $10 more for the modem rental, and that the slow speed of 10mpbs will be as bad as dial-up. I asked if this is only for a year, but she said it is their every day price. I happily switched to this rate. I use Internet only, not any of the other services like Voice or TV. I now will look for a modem to buy to save money on the rental.

[gozalim]

I called today and said that my neighbor got an offer of 24.95 per month. (I saw the mailer, and neighbor said I could take it.) she said that it is really $10 more for the modem rental, and that the slow speed of 10mpbs will be as bad as dial-up. I asked if this is only for a year, but she said it is their every day price. I happily switched to this rate. I use Internet only, not any of the other services like Voice or TV. I now will look for a modem to buy to save money on the rental.

modem should be $5 not 10.
If you're a new customer try getting the promo for "Optimum 20" for $20/month for 1 year (you can switch to 10/$25 after that)

[ExGingi]

What are the rates for business accounts?

[ydbe]

modem should be $5 not 10.
If you're a new customer try getting the promo for "Optimum 20" for $20/month for 1 year (you can switch to 10/$25 after that)

I'm not a new customer so I don't know if I can get the optimum 20 deal. The modem fee on the optimum 24.95 deal I am now on clearly says $10/mo modem rental. I will buy one after pesach, too busy now.

[dealfinder85]

anyone with success dealing with retention lately? my promotional rate is almost up