Topic Wiki

Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 146102 times)

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4486
  • Total likes: 227
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
Re: Optimum internet
« Reply #1020 on: July 24, 2017, 12:44:55 PM »
Where do you see 100mb for $40 no contract?
Online on optimum.com. Or you can call in.
Once the game is over, the king and the pawn go back in the same box.

Offline beeweegee

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2013
  • Posts: 1408
  • Total likes: 51
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York, NY
Re: Optimum internet
« Reply #1021 on: July 24, 2017, 01:01:16 PM »
On Friday I called again and told them my price just went up to $70 a month for 50 or 60mb (including modem rental fee) while on their website they are offering 100mb speed for $40 no contract. Anyway after a brief hold her tells me my new price is $45 (inc $5 for modem rental fee) for 100mb speed and I'll be receiving a new modem in the mail.
That is while I got a letter several weeks ago that my monthly fee is going up to$70 and getting bombarded with calls from Optimum to pay even more for faster internet! What the Chutzpah? They wanted me to pay more then I was paying while on their website they offer more for less.. Sounds like cellphone carrier practice to me. Otherwise I'm pretty happy with their service.
;D ;D

Offline avromie7

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2014
  • Posts: 4414
  • Total likes: 147
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: Lakewood
Re: Optimum internet
« Reply #1022 on: July 24, 2017, 03:33:24 PM »
On Friday I called again and told them my price just went up to $70 a month for 50 or 60mb (including modem rental fee) while on their website they are offering 100mb speed for $40 no contract. Anyway after a brief hold her tells me my new price is $45 (inc $5 for modem rental fee) for 100mb speed and I'll be receiving a new modem in the mail.
That is while I got a letter several weeks ago that my monthly fee is going up to$70 and getting bombarded with calls from Optimum to pay even more for faster internet! What the Chutzpah? They wanted me to pay more then I was paying while on their website they offer more for less.. Sounds like cellphone carrier practice to me. Otherwise I'm pretty happy with their service.
You got it all wrong, cellphone carriers are like cable providers, they're just not as bad.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline lowvoltageguy

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2015
  • Posts: 147
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Borough Park
Re: Optimum internet
« Reply #1023 on: July 24, 2017, 03:34:22 PM »
😂
It's worth too much.

Offline Geshmak25

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2014
  • Posts: 3137
  • Total likes: 89
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Optimum internet
« Reply #1024 on: July 25, 2017, 01:09:42 PM »
On Friday I called again and told them my price just went up to $70 a month for 50 or 60mb (including modem rental fee) while on their website they are offering 100mb speed for $40 no contract. Anyway after a brief hold her tells me my new price is $45 (inc $5 for modem rental fee) for 100mb speed and I'll be receiving a new modem in the mail.
That is while I got a letter several weeks ago that my monthly fee is going up to$70 and getting bombarded with calls from Optimum to pay even more for faster internet! What the Chutzpah? They wanted me to pay more then I was paying while on their website they offer more for less.. Sounds like cellphone carrier practice to me. Otherwise I'm pretty happy with their service.
I've called twice with the same issue and response both times was there's nothing that they can do.
PUTPAC = PITA

Offline lowvoltageguy

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2015
  • Posts: 147
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Borough Park
Re: Optimum internet
« Reply #1025 on: July 25, 2017, 01:30:12 PM »
If u can use another name (wife etc) close the account and reopen on a new name. There is no reason the price should keep on going up every year like the rent in Brooklyn and it's not adjusted according to inflation. If they can offer better plans for cheaper for new customers w/no contract then they are just holding on for dear life to your extra dinero.
It's worth too much.

Offline Geshmak25

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2014
  • Posts: 3137
  • Total likes: 89
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Optimum internet
« Reply #1026 on: July 25, 2017, 01:39:44 PM »
If u can use another name (wife etc) close the account and reopen on a new name. There is no reason the price should keep on going up every year like the rent in Brooklyn and it's not adjusted according to inflation. If they can offer better plans for cheaper for new customers w/no contract then they are just holding on for dear life to your extra dinero.
Same last name at same address doesn't matter?
PUTPAC = PITA

Offline lowvoltageguy

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2015
  • Posts: 147
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Borough Park
Re: Optimum internet
« Reply #1027 on: July 25, 2017, 01:43:34 PM »
I never tried it but earlier in the thread I was told to try/do it. Did you tell them you will switch providers?
It's worth too much.

Offline Geshmak25

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2014
  • Posts: 3137
  • Total likes: 89
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Optimum internet
« Reply #1028 on: July 25, 2017, 01:44:24 PM »
I never tried it but earlier in the thread I was told to try/do it. Did you tell them you will switch providers?
Yup, still no go.
PUTPAC = PITA

Offline lowvoltageguy

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2015
  • Posts: 147
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Borough Park
Re: Optimum internet
« Reply #1029 on: July 25, 2017, 01:45:38 PM »
I would try to cancel and order under a new name new account maybe under a maiden name.
It's worth too much.

Offline myi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 16671
  • Total likes: 1050
  • DansDeals.com Hat Tips 285
  • Gender: Male
    • View Profile
  • Location: InMyPants! 🙈
  • Programs: 2Many2List!
Re: Optimum internet
« Reply #1030 on: July 25, 2017, 05:52:38 PM »
On Friday I called again and told them my price just went up to $70 a month for 50 or 60mb (including modem rental fee) while on their website they are offering 100mb speed for $40 no contract. Anyway after a brief hold her tells me my new price is $45 (inc $5 for modem rental fee) for 100mb speed and I'll be receiving a new modem in the mail.
That is while I got a letter several weeks ago that my monthly fee is going up to$70 and getting bombarded with calls from Optimum to pay even more for faster internet! What the Chutzpah? They wanted me to pay more then I was paying while on their website they offer more for less.. Sounds like cellphone carrier practice to me. Otherwise I'm pretty happy with their service.
Bumped into this thread only because I've been bombarded with phone calls from optimum for the past few weeks and I'm paying just for the modem and internet(no phn,use a different company)around $64 and now wants for another $10 to upgrade for the 100mps? Seems I'm getting ripped off.

 Will definitely take a look on their website if it's still there, any chance you have a direct link to the offer? (or I will just check to see if I can find it.)
 
Don't try to be someone else , be who you are because everyone else is taken.

Offline gozalim

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2008
  • Posts: 3116
  • Total likes: 42
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Optimum internet
« Reply #1031 on: July 25, 2017, 05:54:03 PM »
some offers exclude address currently (or recently?) getting service

Offline lowvoltageguy

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2015
  • Posts: 147
  • Total likes: 5
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Borough Park
Re: Optimum internet
« Reply #1032 on: July 25, 2017, 09:11:11 PM »
@myi
Here's the link
https://order.optimum.com/Buyflow/Storefront

Enter your address. I entered my address but "not" my apartment number, that may make a difference. Then u can select which of the three services u want.


 Here's a pic of what I selected.


It's worth too much.

Offline myi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 16671
  • Total likes: 1050
  • DansDeals.com Hat Tips 285
  • Gender: Male
    • View Profile
  • Location: InMyPants! 🙈
  • Programs: 2Many2List!
Re: Optimum internet
« Reply #1033 on: July 26, 2017, 02:09:52 AM »
@myi
Here's the link
https://order.optimum.com/Buyflow/Storefront

Enter your address. I entered my address but "not" my apartment number, that may make a difference. Then u can select which of the three services u want.


 Here's a pic of what I selected.


Thanks.
  Will definitely try to call tomorrow and see what can be done.

I appreciate the reply and the picture.
Don't try to be someone else , be who you are because everyone else is taken.

Offline TimT

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 17843
  • Total likes: 897
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Optimum internet
« Reply #1034 on: August 18, 2017, 11:38:03 AM »
They just added a modem fee this month. >:(