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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 399180 times)

Offline peacenlove613

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Re: Optimum internet
« Reply #1080 on: November 09, 2017, 10:01:51 PM »
No.
-1
He said I will get the promo price.
I’ll confirm once it’s done. I took screen shots of the chat in case they give me issues. I asked him straight out if I will get optimum 20 for $25 after downgrade and he said yes.

Offline yelped

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Re: Optimum internet
« Reply #1081 on: November 09, 2017, 11:18:41 PM »
-1
He said I will get the promo price.
I’ll confirm once it’s done. I took screen shots of the chat in case they give me issues. I asked him straight out if I will get optimum 20 for $25 after downgrade and he said yes.
Good luck. Report back.

Offline chff

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Re: Optimum internet
« Reply #1082 on: November 10, 2017, 12:55:47 AM »
Route your house phone number to your cell phone via google voice?. Then eliminate optimum voice.
That was not my question

Offline gozalim

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Re: Optimum internet
« Reply #1083 on: December 26, 2017, 07:26:51 PM »

Offline peacenlove613

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Optimum internet
« Reply #1084 on: December 26, 2017, 08:06:59 PM »
Good luck. Report back.
Reporting back it worked they lowered my bill to $24.99 a month

Offline yelped

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Re: Optimum internet
« Reply #1085 on: December 26, 2017, 08:35:18 PM »
Reporting back it worked they lowered my bill to $24.99 a month
Cool. Thanks!

Offline Eliyohu

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Re: Optimum internet
« Reply #1086 on: January 22, 2018, 08:45:53 PM »


I got this.
https://www.amazon.com/gp/aw/d/B0111MRLES/ref=yo_ii_img?ie=UTF8&psc=1

Any docsis 3.0 modem should work fine up to 100 mbps. If you want Optimum voice, then make sure it has a jack for telephony. If you're on a faster plan, then get a docsis 3.1 modem.



I got this one:

https://www.amazon.com/ARRIS-SURFboard-SB6183-DOCSIS-Cable/dp/B00MA5U1FW


will this work for them?
https://www.amazon.com/dp/B01JOXW3M6/?tag=cl03f-20&psc=1&smid=ATVPDKIKX0DER
Did this work? Do you need a sperate router?
« Last Edit: January 22, 2018, 08:49:06 PM by Eliyohu »

Offline Yammer

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Re: Optimum internet
« Reply #1087 on: January 25, 2018, 02:35:45 PM »
I got this.
https://www.amazon.com/gp/aw/d/B0111MRLES/ref=yo_ii_img?ie=UTF8&psc=1

Any docsis 3.0 modem should work fine up to 100 mbps. If you want Optimum voice, then make sure it has a jack for telephony. If you're on a faster plan, then get a docsis 3.1 modem.
I got this one:

https://www.amazon.com/ARRIS-SURFboard-SB6183-DOCSIS-Cable/dp/B00MA5U1FW
Is it a difference if your Optimum plan only has 100Mbps if the router can actually process more?

Offline peacenlove613

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Re: Optimum internet
« Reply #1088 on: January 25, 2018, 07:59:12 PM »
Is it a difference if your Optimum plan only has 100Mbps if the router can actually process more?
No

Offline Yammer

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Re: Optimum internet
« Reply #1089 on: January 25, 2018, 08:00:31 PM »

Offline Yammer

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Re: Optimum internet
« Reply #1090 on: January 26, 2018, 12:02:46 PM »
Is it a difference if the router is being used for Verizon or Optimum?

Offline whYME

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Re: Optimum internet
« Reply #1091 on: January 26, 2018, 12:05:03 PM »
Is it a difference if the router is being used for Verizon or Optimum?
Yes.
Completely different systems.

Offline Yammer

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Re: Optimum internet
« Reply #1092 on: January 26, 2018, 12:10:05 PM »
Yes.
Completely different systems.
Thank You

Offline chff

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Re: Optimum internet
« Reply #1093 on: January 26, 2018, 01:50:38 PM »
Is it a difference if the router is being used for Verizon or Optimum?
You mean modem, router doesn't make a difference

Offline gozalim

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Re: Optimum internet
« Reply #1094 on: February 26, 2018, 03:43:46 AM »
anyone else get a modem fee 'credit' this month?

Offline Pad18

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Re: Optimum internet
« Reply #1095 on: February 26, 2018, 01:17:17 PM »
hi,

i have Optimum 25 that i pay 45$ (include their modem), i am moving now, what is the best option for me ? to transfer or open a new account under wife name?

new location is Optimum as well.

thanks

Online avromie7

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Re: Optimum internet
« Reply #1096 on: February 26, 2018, 01:23:04 PM »
hi,

i have Optimum 25 that i pay 45$ (include their modem), i am moving now, what is the best option for me ? to transfer or open a new account under wife name?

new location is Optimum as well.

thanks
When I moved, I didn't have a choice and they made a new account for me, so I got the new customer discount again.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Pad18

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Re: Optimum internet
« Reply #1097 on: February 26, 2018, 01:24:49 PM »
When I moved, I didn't have a choice and they made a new account for me, so I got the new customer discount again.

what do you mean by ''didn't have a choice''?

Offline Definitions

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Re: Optimum internet
« Reply #1098 on: February 26, 2018, 01:27:24 PM »
hi,

i have Optimum 25 that i pay 45$ (include their modem), i am moving now, what is the best option for me ? to transfer or open a new account under wife name?

new location is Optimum as well.

thanks
In my experience if you move they consider that as a sort of new account/customer in regards to their promotions. So I don't think it makes a difference. (Btw you should look into buying your own modem and not paying rental fees every month)

ETA: I see @avromie7 had the same experience
My Tapatalk notifications don't always work.

Offline lubaby

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Re: Optimum internet
« Reply #1099 on: February 26, 2018, 01:31:07 PM »
hi,

i have Optimum 25 that i pay 45$ (include their modem), i am moving now, what is the best option for me ? to transfer or open a new account under wife name?

new location is Optimum as well.

thanks
Optimum 100 is $39.99.
Optimum 20 is $29.99 (although often on sale, call / chat to see if anything current).

Get your own modem, it will be cheaper (within 1 year) than paying $5-$10 monthly rent.