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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.
« Last edited by googwallet on February 12, 2021, 11:11:06 AM »

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Author Topic: Optimum internet  (Read 404626 times)

Offline TimT

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Re: Optimum internet
« Reply #1160 on: August 28, 2018, 09:44:00 PM »
Quote from: Definitions on August 28, 2018, 09:40:41 PM
Why should they care?
My internet’s been down since the latest (weekly) outage. I’m afraid they’ll just blame it on the obi connection & walk out.
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Offline yelped

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Re: Optimum internet
« Reply #1161 on: August 28, 2018, 10:02:57 PM »
Quote from: TimT on August 28, 2018, 09:44:00 PM
My internet’s been down since the latest (weekly) outage. I’m afraid they’ll just blame it on the obi connection & walk out.
That's not even possible.
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Offline yesitsme

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Re: Optimum internet
« Reply #1162 on: September 12, 2018, 01:41:07 AM »
What modem is recommended to buy? Optimum 200 + obi202
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Offline Definitions

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Re: Optimum internet
« Reply #1163 on: September 12, 2018, 05:12:34 AM »
Quote from: yesitsme on September 12, 2018, 01:41:07 AM
What modem is recommended to buy? Optimum 200 + obi202
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

You can plug the obi into your router.
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Offline yesitsme

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Re: Optimum internet
« Reply #1164 on: September 12, 2018, 10:54:19 AM »
Quote from: Definitions on September 12, 2018, 05:12:34 AM
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

You can plug the obi into your router.
Thanks, I saw that link I want to hear from personnel experience.
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Offline efflpetzel

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Re: Optimum internet
« Reply #1165 on: September 12, 2018, 01:40:50 PM »
Anyone have experience with optimum pausing service due to illegal downloading
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Offline lowvoltageguy

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Re: Optimum internet
« Reply #1166 on: September 12, 2018, 02:06:40 PM »
Yes, I've had it happen once and I got a warning in my inbox or when clinking on the link. I think the first time you'll need to agree to the terms or something. Don't start emailing and telling them you didn't do it because that's when they'll go after you. Just ignore it and use a proper  VPN. 
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Offline yesitsme

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Re: Optimum internet
« Reply #1167 on: September 12, 2018, 02:24:02 PM »
Quote from: efflpetzel on September 12, 2018, 01:40:50 PM
Anyone have experience with optimum pausing service due to illegal downloading
Whats that all about, they monitor what you download?
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Offline incendia

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Re: Optimum internet
« Reply #1168 on: September 12, 2018, 03:50:00 PM »
Quote from: yesitsme on September 12, 2018, 02:24:02 PM
Whats that all about, they monitor what you download?

They get complaints from rights holders that they pass along

When you torrent everyone can see each other's IP address
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Offline yesitsme

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Re: Optimum internet
« Reply #1169 on: September 12, 2018, 03:58:11 PM »
Quote from: incendia on September 12, 2018, 03:50:00 PM
They get complaints from rights holders that they pass along

When you torrent everyone can see each other's IP address
ahh.

still waiting to hear
Quote from: yesitsme on September 12, 2018, 01:41:07 AM
What modem+Router is recommended to buy? Optimum 200 + obi202
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Offline VLK

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Re: Optimum internet
« Reply #1170 on: September 15, 2018, 07:35:16 PM »
What’s the best modem currently to buy for optimim internet + voice?
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Offline brodes18

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Re: Optimum internet
« Reply #1171 on: September 20, 2018, 10:32:25 AM »
Quote from: yesitsme on September 12, 2018, 01:41:07 AM
What modem is recommended to buy? Optimum 200 + obi202

I went for the Netgear CM500 modem paired with the Netgear NightHawk X4S (R7800) for my optimum 200 service and it works great, very reliable and good wi-fi range.

https://www.amazon.com/NETGEAR-XFINITY-Comcast-Charter-CM700-1AZNAS/dp/B07976SNVB/ref=sr_1_1_sspa?ie=UTF8&qid=1537453690&sr=8-1-spons&keywords=cm500&psc=1
https://www.amazon.com/Netgear-R7800-100NAS-Nighthawk-Ethernet-Compatible/dp/B0192911RA
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Offline brodes18

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Re: Optimum internet
« Reply #1172 on: September 20, 2018, 10:35:21 AM »
Quote from: VLK on September 15, 2018, 07:35:16 PM
What’s the best modem currently to buy for optimim internet + voice?

https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Quote
Optimum does NOT allow retail voice modems unless they are purchased from Arris store. We do not recommend these modems are they are very old modems which will impact your Internet speed. You can always purchase a Ooma device to get phone line and even lower your monthly phone bills.
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Offline yesitsme

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Re: Optimum internet
« Reply #1173 on: September 20, 2018, 11:05:07 AM »
Quote from: brodes18 on September 20, 2018, 10:32:25 AM
I went for the Netgear CM500 modem paired with the Netgear NightHawk X4S (R7800) for my optimum 200 service and it works great, very reliable and good wi-fi range.

https://www.amazon.com/NETGEAR-XFINITY-Comcast-Charter-CM700-1AZNAS/dp/B07976SNVB/ref=sr_1_1_sspa?ie=UTF8&qid=1537453690&sr=8-1-spons&keywords=cm500&psc=1
https://www.amazon.com/Netgear-R7800-100NAS-Nighthawk-Ethernet-Compatible/dp/B0192911RA

Thanks
It might be worth it to buy docsis 3.1 (Backwards compatible 3.0) as they are rolling out fib.
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Offline brodes18

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Re: Optimum internet
« Reply #1174 on: September 20, 2018, 11:19:51 AM »
Quote from: yesitsme on September 20, 2018, 11:05:07 AM
Thanks
It might be worth it to buy docsis 3.1 (Backwards compatible 3.0) as they are rolling out fib.

I had considered the CM1000 modem for this reason as well. But there was a $100 premium for the modem over the CM500. Being that the CM500 works for the Optimum 200 speed, I opted to go with the basic one and will upgrade down the road when the prices for DOCSIS 3.1 come down.
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Offline yesitsme

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Re: Optimum internet
« Reply #1175 on: September 21, 2018, 05:44:24 PM »
Quote from: yesitsme on September 20, 2018, 11:05:07 AM
Thanks
It might be worth it to buy docsis 3.1 (Backwards compatible 3.0) as they are rolling out fib.
there is no point of getting 3.1 with optimum as Fiber is not Docsis. Docsis is only Coax cables.
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Offline Z56

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Re: Optimum internet
« Reply #1176 on: October 16, 2018, 10:00:09 AM »
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Offline Definitions

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Re: Optimum internet
« Reply #1177 on: October 16, 2018, 07:33:38 PM »
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Offline Z56

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Re: Optimum internet
« Reply #1178 on: October 17, 2018, 10:31:33 AM »
Quote from: Definitions on October 16, 2018, 07:33:38 PM
I don't think so.

so what do i need to get, i need a modem and wifi?
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Offline stooges44

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Re: Optimum internet
« Reply #1179 on: October 17, 2018, 11:00:35 AM »
this thread should be in tech talk IMO, I went there before looking for something like this thread and found this one: https://forums.dansdeals.com/index.php?topic=20682.msg1999291#msg1999291

Can I get by with this for the router: https://www.amazon.com/dp/B00R2AZLD2/

and this for the modem: https://www.amazon.com/gp/product/B06XGZBCKP

I plan on getting the 200 plan and internet only, no voice

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