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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 132015 times)

Offline ual902

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Re: Optimum internet
« Reply #1260 on: February 22, 2019, 01:31:55 PM »
Anyone fighting this new scam fee?:
"Network Enhancement Fee" $2.50

Offline stooges44

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Re: Optimum internet
« Reply #1261 on: February 22, 2019, 04:26:51 PM »
Anyone fighting this new scam fee?:
"Network Enhancement Fee" $2.50

I tried, no luck  :-\
If it's not free shipping it's not worth it.

Offline dovy2

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Re: Optimum internet
« Reply #1262 on: February 23, 2019, 07:20:27 PM »
Anyone fighting this new scam fee?:
"Network Enhancement Fee" $2.50
And all the other fees you agree to? :)

Offline googwallet

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Re: Optimum internet
« Reply #1263 on: February 23, 2019, 11:00:29 PM »
Anyone fighting this new scam fee?:
"Network Enhancement Fee" $2.50
Is it a one-time fee or a monthly recurring fee? I haven't seen it come up for me yet.

Offline stooges44

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Re: Optimum internet
« Reply #1264 on: February 24, 2019, 01:43:47 PM »
Is it a one-time fee or a monthly recurring fee? I haven't seen it come up for me yet.

A new monthly fee  :-\ :-\
If it's not free shipping it's not worth it.

Offline Definitions

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Re: Optimum internet
« Reply #1265 on: February 25, 2019, 10:41:02 PM »
Just tried changing to the Arris sb6190 modem. Waited on the phone for 1/2 hour.

Not compatible :(
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Offline michael

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Re: Optimum internet
« Reply #1266 on: March 03, 2019, 10:56:27 PM »
If you have around 50mbps than you can get cisco dpq3212 for $34 on eBay item # 253713296571

Or Arris tm822a / tm822g (I have one if you want to buy for $20)

If you have higher then you can get the Arris tm1602

I purchased a tm1602 and it doesn't seem to work. Any thoughts on what I need to do?

Offline Definitions

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Re: Optimum internet
« Reply #1267 on: March 04, 2019, 12:45:26 AM »
I purchased a tm1602 and it doesn't seem to work. Any thoughts on what I need to do?
Did the listing wherever you bought it from say it's compatible with optimum?

When you called in to change your modem did a phone rep tell you any reason why it's not working?
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Offline chff

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Re: Optimum internet
« Reply #1268 on: March 24, 2019, 02:14:32 PM »
what modem do I need to Optimum Internet+Phone?

Offline Definitions

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Re: Optimum internet
« Reply #1269 on: March 24, 2019, 02:35:05 PM »
what modem do I need to Optimum Internet+Phone?
Arris tm1602a (make sure it says approved for optimum in the listing).
I purchased a tm1602 and it doesn't seem to work. Any thoughts on what I need to do?
Any update on this?
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Offline dovy2

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Re: Optimum internet
« Reply #1270 on: March 25, 2019, 02:18:25 PM »
Anyone here made the switch from optimum 60 to FiOS 100?
Seems around the same price, and looking for actual reports..
So far so far I'm hearing that Verizon's customer service is no good.. I'm asking now about the actual service.. cuz I have interruptions all the time with optimum.

Offline Moe Ginsburg

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Re: Optimum internet
« Reply #1271 on: March 25, 2019, 08:21:23 PM »
Is it worthwhile to switch ownership of an Optimum account everytime the promotion runs out between different adults in the household, alternating each year between two adults, in order to maintain promotional pricing available to new customers indefinitely?

Offline David R

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Re: Optimum internet
« Reply #1272 on: March 26, 2019, 12:19:05 AM »
Is it worthwhile to switch ownership of an Optimum account everytime the promotion runs out between different adults in the household, alternating each year between two adults, in order to maintain promotional pricing available to new customers indefinitely?
There may be alternatives to that, such as alternating every year between Optimum and a competitor such as Verizon, or making an annual call to retention department.

Offline Moe Ginsburg

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Re: Optimum internet
« Reply #1273 on: March 26, 2019, 12:53:26 PM »
There may be alternatives to that, such as alternating every year between Optimum and a competitor such as Verizon, or making an annual call to retention department.

Are retention deals as good as new customer promotions?

Offline sguitarist18

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Re: Optimum internet
« Reply #1274 on: March 26, 2019, 04:41:09 PM »
YMMV, but you can get them to continue your original pricing.