Optimum internet

[joe1234]

That's good to hear. So it seems it was the modem?

Actually I think that both the router and modem had a problem. Now it’s sometimes down to 40mbps and can be anywhere between 40 and 200-300 mbps... not consistent... although it is way better than before and very reliable to at least work... so I’ll try to replace the modem as well and see if I get 300 mbps consistently.

[myi]

Actually I think that both the router and modem had a problem. Now it’s sometimes down to 40mbps and can be anywhere between 40 and 200-300 mbps... not consistent... although it is way better than before and very reliable to at least work... so I’ll try to replace the modem as well and see if I get 300 mbps consistently.

Definitely weird.

  It might just be worth it to pay the $10 for one or two months,( to rent the modem @lubaby) just so they can come down and give you a modem and to see if it's a connection problem or the actual modem.
  Well worth the 20 bucks your time is money.

 And once you establish what's broken and what's wrong, you can remove the rental fee by giving back their modem and buying your own.
 I would definitely go with this idea if you're having speeds that buffer by the day.

 as long as you have a working modem you can plug it directly into your computer.

[E.c]

Is this a good deal?

[yelped]

Is this a good deal?

Yes. How much are the additional charges, though? Which area is this? Optimum usually doesn't offer those speeds. Are the upload speeds 1Gbps, too? Or the typical 50Mbps?

[AsherO]

Is this a good deal?

Looks like a good deal if you have use for the speed. Meaning you might be able to get a better deal if you don’t need the “1 Gig” speed.

How can one bullet point say it’s the same speed as FIOS and the next bullet point call this “the fastest”? Hmmm...

[E.c]

Yes. How much are the additional charges, though? Which area is this? Optimum usually doesn't offer those speeds. Are the upload speeds 1Gbps, too? Or the typical 50Mbps?

Flatbush. The offer is actually available on optimums website. Will call and report back

[E.c]

Looks like a good deal if you have use for the speed. Meaning you might be able to get a better deal if you don’t need the “1 Gig” speed.

How can one bullet point say it’s the same speed as FIOS and the next bullet point call this “the fastest”? Hmmm...

I currently have only 100mps with Verizon and currently paying way too much. I may not need this fast speed though. They are also offering: 300 Mbps Fiber Internet
$35
/mo.
1 yr.
w/Auto Pay & Paperless Bill plus taxes, fees & charges.

$100 Visa® Prepaid Card. Terms apply.†
FREE installation for a limited time!

[yesitsme]

Is this a good deal?

I got the same offer in Lakewood, they must be crazy to send to a current customer that's paying $90 a month for 200 MB

[YitzyS]

They send it to me all the time, and I'm a customer, but it says clearly that it's only for new customers.

[yesitsme]

They send it to me all the time, and I'm a customer, but it says clearly that it's only for new customers.

Have your wife sign up

[YitzyS]

Have your wife sign up

But it's the same wires and phone line. I want to keep my number... Is there a way to get around that?

[yesitsme]

But it's the same wires and phone line. I want to keep my number... Is there a way to get around that?

I bh don't use their phone service, I rely on GV + OBI , you can port it out

[lcm]

With Verizon, I have been told that they can stop service, then restart it as a new account, and they could get the number back, it wouldn't be lost. I don't know if the same would be true with optimum.
In the end, I didn't have to do that. After threatening to leave and speaking to a supervisor, I got the new customer rate, although they upgraded the hardware for the faster speeds, but it paid for itself after a couple months with the amount saved.

[myi]

Looks like a good deal if you have use for the speed. Meaning you might be able to get a better deal if you don’t need the “1 Gig” speed.

How can one bullet point say it’s the same speed as FIOS and the next bullet point call this “the fastest”? Hmmm...

Finally settled my bill for 400mb at $64 after tax and paying for a modem.

 Finally got around to buying my own modem using this site which gave me a good idea to know which modem to go with.
https://approvedmodemlist.com/optimum-approved-modems/

So can get my bill at $54 Every month and then if I lower my speeds to 300mb( don't see a reason to pay for more in a standard home?) I should be at $48-49 including tax and all.

 They're offering 300mb at $35 maybe there's room to haggle for another $5 or so.
 
 Curious what are you guys paying currently?

 For my home line currently have some other provider which was set up years ago, though I'm probably getting ripped off.
 Should probably set up a GV as the permanent option for making phone calls.(Though I do have my fax machine set up to my home phone number, not familiar with how to change that, and being that the phone is on the wall in the kitchen connected with the phone jack. I would need to find another jack that connects to that one and plug it into the Google voice box. (A bit complicated at first glance.)

[yesitsme]

$35 is just the 1st year
Don't you have a jack where the wires come into the house?

[myi]

$35 is just the 1st year

Understood.
 While for $55 your getting 1gb for life.

 So $54 for 400mb?

[Zevi16]

Can someone explain. I have a bunch of smart devices (light switches etc) connected to my internet. Every few days it suddenly disconnects everything. I have to turn my router or modem on and off and then it’ll go back on. I bought a new modem online but still using Optimum’s router. Could it be their routers are bad?

[yesitsme]

What router do you have?

[myi]

What router do you have?

Can someone explain. I have a bunch of smart devices (light switches etc) connected to my internet. Every few days it suddenly disconnects everything. I have to turn my router or modem on and off and then it’ll go back on. I bought a new modem online but still using Optimum’s router. Could it be their routers are bad?

Probably the free one..which allows anyone outside the home to connect to it.

[Yo ssi]

Understood.
 While for $55 your getting 1gb for life.

 So $54 for 400mb?

Or get fios.. It's almost always worth it to get your own router.