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Below is a link to a list of modems that are compatible with Optimum. Depending on the speed you have you will need to get a modem that can accommodate that speed.
A modem has channels that represent the speed it can handle. It's displayed as download channels x upload channels, so a 16x8 modem means it has 16 download channels and 8 upload channels.

It's not recommended to get anything lower than 16X8 since speeds are only going up in the future.
Chart showing the channels needed to support the Optimum speed

  • Optimum 100, 8x4 or higher
  • Optimum 200, 16x8 or higher
  • Optimum 400, 24x8 or higher

There are many modems available on Craigslist's and eBay as well, there is no need to buy a new one as long as it's compatible.
https://pickmymodem.com/approved-modems-for-optimum-cablevision-internet-service/

Once you have the modem you can call Optimum tech support and ask them to provision a new modem and give them the MAC id located a the modem. They will also send you a prepaid FedEx label to return their modem and the price will be reflected on your next bill. You just saved $10 - $10.89 a month in fees.

Author Topic: Optimum internet  (Read 404578 times)

Offline DanH

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Re: Optimum internet
« Reply #500 on: May 25, 2014, 01:45:19 PM »
What's the latest scoop on this?
For an only-internet plan, how much should we be paying?
For tech help feel free to Telegram me @DanTechSupp

Offline dove

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Re: Optimum internet
« Reply #501 on: May 25, 2014, 01:47:04 PM »
I had no luck with $40. Anyone care to share if they where successful recently??

Offline churnbabychurn

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Re: Optimum internet
« Reply #502 on: May 25, 2014, 03:36:42 PM »
What's the latest scoop on this?
For an only-internet plan, how much should we be paying?
max, 49 with phone, is the current offer.

Offline dudi

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Re: Optimum internet
« Reply #503 on: May 25, 2014, 03:43:44 PM »
If I have the 29.99 deal until september and I just got a offer of adding 4.95 a month to get the 50 speed does anyone know if adding this on will extend my 29.99 deal?

Offline raf

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Re: Optimum internet
« Reply #504 on: May 25, 2014, 04:29:00 PM »
max, 49 with phone, is the current offer.
49.99 with optimum voice? they say there is only 59.99

Offline churnbabychurn

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Re: Optimum internet
« Reply #505 on: May 25, 2014, 04:43:14 PM »
If I have the 29.99 deal until september and I just got a offer of adding 4.95 a month to get the 50 speed does anyone know if adding this on will extend my 29.99 deal?
wont

Offline TimT

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Re: Optimum internet
« Reply #506 on: May 25, 2014, 07:16:37 PM »
max, 49 with phone, is the current offer.
In New York they said 60 just for internet.

Offline emineh17

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Re: Optimum internet
« Reply #507 on: May 25, 2014, 09:08:55 PM »
I just got in brooklyn 50 for phone and high speed internet from optimum

Offline YG

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Re: Optimum internet
« Reply #508 on: May 25, 2014, 10:11:05 PM »

I just got in brooklyn 50 for phone and high speed internet from optimum
Does your address have the option of fios?

Offline TimT

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Re: Optimum internet
« Reply #509 on: May 25, 2014, 10:46:36 PM »
I just got in brooklyn 50 for phone and high speed internet from optimum
Residential or business ?

Offline emineh17

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Re: Optimum internet
« Reply #510 on: May 26, 2014, 08:52:28 AM »
Residential, and theres no fios available in my area

Offline TimT

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Re: Optimum internet
« Reply #511 on: May 27, 2014, 01:06:24 PM »
I just got in brooklyn 50 for phone and high speed internet from optimum
Are you an existing customer ? I just tried & was told that's only for new customers.

Offline emineh17

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Re: Optimum internet
« Reply #512 on: May 27, 2014, 01:11:01 PM »
I'm a new customer, i guess they gave me a promotional price

Offline TimT

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Re: Optimum internet
« Reply #513 on: May 27, 2014, 01:12:28 PM »
I'm a new customer, i guess they gave me a promotional price
Yup. Next year it's gonna go way up.

Offline emineh17

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Re: Optimum internet
« Reply #514 on: May 27, 2014, 01:14:55 PM »
i know. they told me to call the retention dept and theyll give me the same price for some more time

Offline TimT

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Re: Optimum internet
« Reply #515 on: May 27, 2014, 01:20:44 PM »
i know. they told me to call the retention dept and theyll give me the same price for some more time
Right when u signed up they said you'll get same price when the year is up ? Did they say for how long ?

Offline dudi

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Re: Optimum internet
« Reply #516 on: June 12, 2014, 05:10:47 PM »
Just to see if I read right here
I know someone who is paying over 100$ for Internet and phone from optimum if they call up they will be able to get it down to 59?

Offline EJB

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Re: Optimum internet
« Reply #517 on: June 12, 2014, 06:23:31 PM »
For an iphone on home wifi, these speeds rock :)


Offline TimT

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Re: Optimum internet
« Reply #518 on: June 12, 2014, 07:11:17 PM »
For an iphone on home wifi, these speeds rock :)


Do you get those speeds during the day ?

Offline emineh17

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Re: Optimum internet
« Reply #519 on: June 12, 2014, 08:25:43 PM »
I got similar speeds both by night and day. I have ultra 50 from optimum with the promo