Optimum internet

[YG]

According to their chart it would be $45 for new customers.

I'm paying 55 now and it's about to go up to 60. So 45 is a good thing.

Planning to call up and find out when they can set up service and cancel current service for that day and open new account for wife same day. Maybe they can even do the whole thing in one visit.

Anyone reason that wouldn't work?

EDIT:  guess I might as well call retentions first and ask to match to save us all the bother.
Safe for me to tell them outright that if they don't match it I'll cancel service and open a new account?

Do I ask for retentions, or just tell them I want to close account and they'll transfer me there?

[ybeeds]

I'm paying 55 now and it's about to go up to 60. So 45 is a good thing.

Planning to call up and find out when they can set up service and cancel current service for that day and open new account for wife same day. Maybe they can even do the whole thing in one visit.

Anyone reason that wouldn't work?

EDIT:  guess I might as well call retentions first and ask to match to save us all the bother.
Safe for me to tell them outright that if they don't match it I'll cancel service and open a new account?

Do I ask for retentions, or just tell them I want to close account and they'll transfer me there?

I would suggest telling them that you would open a new account with them, just tell them you'll shut the account...
You could ask for retentions...

[MarkS]

I'm paying 55 now and it's about to go up to 60. So 45 is a good thing.

Planning to call up and find out when they can set up service and cancel current service for that day and open new account for wife same day. Maybe they can even do the whole thing in one visit.

No they won't do it all in one visit.

[avrumy22]

Whats the service like in lkwd?

[ybeeds]

Whats the service like in lkwd?

Why would Lakewood be different then anywhere else? I have Optimum in Lakewood, and works just fine...

[avrumy22]

Why would Lakewood be different then anywhere else? I have Optimum in Lakewood, and works just fine...

lol, no clue. 1st time getting service 

[yuneeq]

Why would Lakewood be different then anywhere else? I have Optimum in Lakewood, and works just fine...

Actual speeds vary by area, based on the amount of congestion on the lines. It doesn't make sense to ask someone how the speeds are in lakewood, though it would make sense to ask for speeds in certain neighborhood/area.

[avrumy22]

Actual speeds vary by area, based on the amount of congestion on the lines. It doesn't make sense to ask someone how the speeds are in lakewood, though it would make sense to ask for speeds in certain neighborhood/area.

thanks for the tip!

[ybeeds]

Actual speeds vary by area, based on the amount of congestion on the lines. It doesn't make sense to ask someone how the speeds are in lakewood, though it would make sense to ask for speeds in certain neighborhood/area.

-1

If your paying for 25 down, you should be getting that, if your paying for 50 down, that's what you should be getting... If you don't get what you pay for, they will send someone to fix your line. I never had an issue with speed.

[YG]

So basic procedure is:
1.  Call and ask for retentions
2.  Ask to be matched to current 39.95 promo
3.  If they refuse, close account
4.  Open new account in wife's name with promo

Correct?

[churnbabychurn]

-1

If your paying for 25 down, you should be getting that, if your paying for 50 down, that's what you should be getting... If you don't get what you pay for, they will send someone to fix your line. I never had an issue with speed.

+1 they can adjust it if you arnt getting what you paid for ime

[yuneeq]

-1

If your paying for 25 down, you should be getting that, if your paying for 50 down, that's what you should be getting... If you don't get what you pay for, they will send someone to fix your line. I never had an issue with speed.

I'll accept -.5

When you pay for the top speed a company offers, that depends on congestion.
When you pay for a lower tier like 25, Optimum actively throttles your internet in order to reach the 25/dl speeds so congestion wouldn't matter.

[ybeeds]

I'll accept -.5

When you pay for the top speed a company offers, that depends on congestion.
When you pay for a lower tier like 25, Optimum actively throttles your internet in order to reach the 25/dl speeds so congestion wouldn't matter.

I've never heard anyone complain that their speed on Optimum was to slow for what they where paying... I pay for 50 down, and I get 50 down at any given time...

[YG]

Retentions couldn't match 39.95 for 15/5, she just offered to extend my current promo of 55.90 for 50/25 for a other yr. told her to discontinue service as of shabbos.

Can I call up now to schedule to have an account set up in wife's name next week even though my account is still active at this address, without jeapordizing her eligibility for the new customers' promo?

[YG]

I suppose there's no reason why she couldn't be a subsequent tenant moving into the apartment next week after I move out, and setting up internet in advance...

[avrumy22]

I am showing $49.90 a month (on optimum's site) for phone and internet.

is there a better promo out there?

[YG]

If you don't need phone, I see 39.95 per month for internet only. In 11203. Not sure if all zipcodes are the same.

[avrumy22]

I was looking with a phone.... tho in 2014 dunno why i would need one.

[YG]

For the cost of an obi and a $15 phone from Amazon you can have a permanent phone line at home for $0 per month through GV.

[avrumy22]

For the cost of an obi and a $15 phone from Amazon you can have a permanent phone line at home for $0 per month through GV.

Can you elaborate further? Seems like a good option. Ill save 10 bucks a month,

thanks