Chase Sapphire Visa

[compddd]

Looks like you got unlucky with a rep

[abe3475]

Was told the same, would need to resubmit after spending 3k.

[Goldmine]

I just got this response, should I try again? should I wait a few days or can I send another one right away?:

Dear Judy,

I am writing in response to your inquiry regarding the
promotional offer for Chase Sapphire account.

I understand that you have received an offer for 50,000
reward points and would like to receive an offer of
100,000 points. It is never our intention to cause
inconvenience to our customers due to the different
offers. The offer which you received was the offer
promoted at the time of your application.

Further, it is the marketing team which decides such
offers and promotes them for new customers while the
application processes. Keeping the volatility of the
markets in mind, different offers are made available at
different times. Please note that the offer was an
acquisition test offer only and was sent to a select
customers through direct mail. Regretfully, this is a non
transferable offer, therefore, I am unable to honor your
request for 100,000 bonus points as a sign up offer.

I sincerely apologize that I am unable to meet your
expectations in this matter. Nothing would have pleased
me more than to provide the resolution you are seeking.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Anselm Vaz
E-mail Customer Service Advisor

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.


**********************************************************
**********
DO YOU KNOW AT CHASE ONLINE YOU CAN ....
- Gain instant access to view and download your credit
card information.
- See and pay your bill online
- Transfer balances
- Change your address and much more....

**********************************************************
**********

Original Message Follows:
------------------------

Hi,
I am feeling down. When I signed up for this card the
signup bonus was for 50,000 UR points. I have friends who
got the same card with a 100,000 bonus sign up using offer
code S6V. I would love it if I would be matched to that
offer since I am a loyal chase customer.

Thanks for reading my letter and for your consideration

[Smokey Joe Robinson]

I just got this response, should I try again? should I wait a few days or can I send another one right away?:

Dear Judy,

I am writing in response to your inquiry regarding the
promotional offer for Chase Sapphire account.

I understand that you have received an offer for 50,000
reward points and would like to receive an offer of
100,000 points. It is never our intention to cause
inconvenience to our customers due to the different
offers. The offer which you received was the offer
promoted at the time of your application.

Further, it is the marketing team which decides such
offers and promotes them for new customers while the
application processes. Keeping the volatility of the
markets in mind, different offers are made available at
different times. Please note that the offer was an
acquisition test offer only and was sent to a select
customers through direct mail. Regretfully, this is a non
transferable offer, therefore, I am unable to honor your
request for 100,000 bonus points as a sign up offer.

I sincerely apologize that I am unable to meet your
expectations in this matter. Nothing would have pleased
me more than to provide the resolution you are seeking.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Anselm Vaz
E-mail Customer Service Advisor

1-800-436-7927

Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.


**********************************************************
**********
DO YOU KNOW AT CHASE ONLINE YOU CAN ....
- Gain instant access to view and download your credit
card information.
- See and pay your bill online
- Transfer balances
- Change your address and much more....

**********************************************************
**********

Original Message Follows:
------------------------

Hi,
I am feeling down. When I signed up for this card the
signup bonus was for 50,000 UR points. I have friends who
got the same card with a 100,000 bonus sign up using offer
code S6V. I would love it if I would be matched to that
offer since I am a loyal chase customer.

Thanks for reading my letter and for your consideration

Guys, this is crazy- Whats the deal with this card, I needa know before I sign up myself and for my parents.

[tripper]

It might be the end of the gravy train or maybe one rep in a bad mood

[Smokey Joe Robinson]

It might be the end of the gravy train or maybe one rep in a bad mood

Those would be the options, Im unsure how to proceed as of now. People please update your situations. Thanx

[Dan]

Seems like this guy has been rejecting people.  Wait to SM until the morning IMO.

[abe3475]

First response I got:

Dear xxxx,

I would first like to take this opportunity to personally
thank you for choosing Chase to handle your Sapphire
account.

As per the offer on your account, you will receive 50,000
Chase Sapphire bonus points after spending $3,000.00 in
purchases within 93 days of account open date. These
points will post to your account within one to two billing
cycles.

I feel that every relationship is based on mutual trust
and support, including one between a bank and a customer.
I would like to inform you that, once you have spend
$3000.00 within the first 93 days, you will need to
re-submit your request for the additional 50,000 points,
however, make sure that it is within the first 93 days and
we will be happy to have the additional 50,000 points
added to your account.

Your satisfaction and your business is greatly
appreciated, and we look forward to your continued
participation in our credit card program. If you have any
further questions, please reply using the Secure Message
Center.

Thank you,

Sonam Samant
E-mail Customer Service Advisor

1-800-436-7927


Second response:

Dear xxxx,

I have reviewed your email and wish to address your
concerns regarding receiving 100,000 points on applying
for a new Sapphire Preferred account with Chase.

Please note that the offer was an acquisition test offer
only and was sent to a select customers through direct
mail. Regretfully, this is a non transferable offer. If
you were sent an invitation for this offer, I kindly
request you to reply to this email with the offer code and
the invitation number, and either myself or one of my
colleagues will be happy to assist you.

I sincerely apologize, I am unable to meet your
expectations in this matter. Nothing would have pleased me
more than to provide the resolution you are seeking. If
you have any further questions, please reply using the
Secure Message Center.

Thank you,

Abhilakshya Verma
E-mail Customer Service Advisor

1-800-436-7927

[Dan]

Should've stuck with the first response, what was wrong with it?

[miles]

I was able to transfer points from my wifes old debit card that had ur to my account and legally her last name is still dif

how u did it

[myb821]

how u did it

online there a link to combine points

[Smokey Joe Robinson]

First response I got:

Dear xxxx,

I would first like to take this opportunity to personally
thank you for choosing Chase to handle your Sapphire
account.

As per the offer on your account, you will receive 50,000
Chase Sapphire bonus points after spending $3,000.00 in
purchases within 93 days of account open date. These
points will post to your account within one to two billing
cycles.

I feel that every relationship is based on mutual trust
and support, including one between a bank and a customer.
I would like to inform you that, once you have spend
$3000.00 within the first 93 days, you will need to
re-submit your request for the additional 50,000 points,
however, make sure that it is within the first 93 days and
we will be happy to have the additional 50,000 points
added to your account.

Your satisfaction and your business is greatly
appreciated, and we look forward to your continued
participation in our credit card program. If you have any
further questions, please reply using the Secure Message
Center.

Thank you,

Sonam Samant
E-mail Customer Service Advisor

1-800-436-7927


Second response:

Dear xxxx,

I have reviewed your email and wish to address your
concerns regarding receiving 100,000 points on applying
for a new Sapphire Preferred account with Chase.

Please note that the offer was an acquisition test offer
only and was sent to a select customers through direct
mail. Regretfully, this is a non transferable offer. If
you were sent an invitation for this offer, I kindly
request you to reply to this email with the offer code and
the invitation number, and either myself or one of my
colleagues will be happy to assist you.

I sincerely apologize, I am unable to meet your
expectations in this matter. Nothing would have pleased me
more than to provide the resolution you are seeking. If
you have any further questions, please reply using the
Secure Message Center.

Thank you,

Abhilakshya Verma
E-mail Customer Service Advisor

1-800-436-7927

Youre good, once you get the notation they give it to you. Pain though that you have to spend first.

[abe3475]

Should've stuck with the first response, what was wrong with it?

Because I wanted to get it right away. It doesn't matter since I have written documentation stating once I spend 3k they will give an additional 50K points. I don't think I lost out by sending another message.

[Smokey Joe Robinson]

Because I wanted to get it right away. It doesn't matter since I have written documentation stating once I spend 3k they will give an additional 50K points. I don't think I lost out by sending another message.

u r correct

[jjoyce]

Stick a fork in it. This scam is over. Surprised it took Chase so long to figure out what was going on. If you are one of those who managed to get while the getting was good, you might think about a quick transfer of points since it sounds like they may be reviewing and revoking.
On to the next deal...

[compddd]

Sounds like they are slowing the gravy train down.

[Smokey Joe Robinson]

Stick a fork in it. This scam is over. Surprised it took Chase so long to figure out what was going on. If you are one of those who managed to get while the getting was good, you might think about a quick transfer of points since it sounds like they may be reviewing and revoking.
On to the next deal...

I just applied for myself and my dad, We shall see.

[flyingace]

Did anyone get the bonus applied to an already downgraded card? Got it for two out of three family members-one brand new, one from last year. Last years took two tries. The third card is now plain Sapphire and still refusing to give anything but 2500 points after four tries. Would you give up or keep trying? Getting into the "how much hishtadlus" mode myself...

[miles]

You have had a CO or UA statement close with miles and had the next statement close at a negative amount and not had the points yanked back?

i had a negative BA miles on my statement for a few months

[miles]

online there a link to combine points

i think only from accounts with the same user id
can u post the link