Author Topic: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!  (Read 51999 times)

Offline David Smith

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2015
  • Posts: 8286
  • Total likes: 204
  • DansDeals.com Hat Tips 13
    • View Profile
I made a booking on 6/4 for a for a United economy flight (which is my choice for the 50%) I got 24,794 back on 7/5 and the rest posted today automatically. I was going to call and ask for the missing points, however I'm under FR at the moment and figured I should wait till it's over.
FR is irrelevant to this.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yelped

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2015
  • Posts: 6660
  • Total likes: 1358
  • DansDeals.com Hat Tips 19
    • View Profile
AMEX was hemorrhaging money when it posted next day. They're going to stop that bleeding no matter what you think is "bull" or bad customer service.
Why is 2 days not enough to stop that? Why 31 days?

Offline as2

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2013
  • Posts: 5403
  • Total likes: 687
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
AMEX was hemorrhaging money when it posted next day. They're going to stop that bleeding no matter what you think is "bull" or bad customer service.
Agreed, but they didn't even address it. People booked flights, expecting returns as they were the day before, only to find those points tied up for a month. These moves have to be made, it's just how you make them.
Memories last forever, make them while you can.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25465
  • Total likes: 444
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Why is 2 days not enough to stop that? Why 31 days?
Because your only thinking about one type of loss.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 25511
  • Total likes: 2955
  • DansDeals.com Hat Tips 75
    • View Profile
  • Location: NYC
They are keeping to what they said in the title of this thread, rebate posting within 6-10 weeks. Part of it (35%) posts on day 31 and the rest (15%) posts two weeks later.

Would you prefer the entire 50% posts 6+ weeks after the redemption?

Offline yelped

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2015
  • Posts: 6660
  • Total likes: 1358
  • DansDeals.com Hat Tips 19
    • View Profile
Because your only thinking about one type of loss.
And you're referring to just regular usage? Meaning they want to limit the amount of times you can redeem the points for 50% back by making you wait 6 weeks to get it back? Then, if @Dan is right, that the banks pay airlines close to 2cpp, then why don't they limit airline transfers, as well?

Offline yitrap

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2014
  • Posts: 3319
  • Total likes: 51
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
And you're referring to just regular usage? Meaning they want to limit the amount of times you can redeem the points for 50% back by making you wait 6 weeks to get it back? Then, if @Dan is right, that the banks pay airlines close to 2cpp, then why don't they limit airline transfers, as well?
This is easy usage, if you're booking your regular travel ticket there's no reason not to use these anyways... For regular points it takes a little more work...

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 60303
  • Total likes: 7558
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
They don't pay anywhere near 2cpp for most airlines.
Probably around 1cpp for most.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yelped

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2015
  • Posts: 6660
  • Total likes: 1358
  • DansDeals.com Hat Tips 19
    • View Profile
They don't pay anywhere near 2cpp for most airlines.
Probably around 1cpp for most.
Don't you usually say they pay close to 2cpp? You mean to be an exclusive cc partner?

Offline 12HRS

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 5095
  • Total likes: 496
  • DansDeals.com Hat Tips 6
    • View Profile
I think he is saying when you transfer to an airline vs when a cobranded airline card

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 60303
  • Total likes: 7558
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
You mean to be an exclusive cc partner?
Indeed. That's what costs the premium.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yelped

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2015
  • Posts: 6660
  • Total likes: 1358
  • DansDeals.com Hat Tips 19
    • View Profile
Indeed. That's what costs the premium.
Thank for updating the post. Can you clarify that Amex is only posting the extra 15% only for those transactions in which 6 weeks have passed? In other words, it's not "fixed", it's by design. 31 days plus 2 weeks.

ETA: @Dan Thanks!
« Last Edit: July 13, 2017, 12:01:33 PM by yelped »

Offline Mr. CC

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Oct 2015
  • Posts: 646
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Automatic or did you call?
called when the 35% posted; when she realized that I booked on the personnel card she said that I shouldn't have got any rebate
so I just changed the topic

thanks Dan for the Idea now I also received 5x on the purchase

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25465
  • Total likes: 444
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Also was told that nonsense.

Nothing irks me more than when a rep tells you something you know to be false as the gospel truth.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Mr. CC

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Oct 2015
  • Posts: 646
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Thank for updating the post. Can you clarify that Amex is only posting the extra 15% only for those transactions in which 6 weeks have passed? In other words, it's not "fixed", it's by design. 31 days plus 2 weeks.

ETA: @Dan Thanks!
don't think this was there original plan, looks like there fixing there mistake.
I wouldn't be surprised if it starts posting together or two transactions at the same time

Offline Mr. CC

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Oct 2015
  • Posts: 646
  • Total likes: 16
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Also was told that nonsense.

Nothing irks me more than when a rep tells you something you know to be false as the gospel truth.
but thanks do DDMS and DDF I booked it on the personnel

Offline yelped

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2015
  • Posts: 6660
  • Total likes: 1358
  • DansDeals.com Hat Tips 19
    • View Profile
don't think this was there original plan, looks like there fixing there mistake.
I wouldn't be surprised if it starts posting together or two transactions at the same time
-1.

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 6672
  • Total likes: 1086
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
AMEX was hemorrhaging money when it posted next day.
Source?
I just found a new supply of forks!

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25465
  • Total likes: 444
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline ChaimMoskowitz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2014
  • Posts: 6672
  • Total likes: 1086
  • DansDeals.com Hat Tips 1
  • Gender: Female
    • View Profile
Cannot reveal.
The reason I ask is because my source says it was the RAT.
I just found a new supply of forks!