Author Topic: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!  (Read 35826 times)

Offline Naftuli19

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Chat or call in they will do it manually
Waiting about 5 weeks now, no rebate yet.
I did get though 5X TLS on day 31, go figure.
(Was not booked in conjunction with a personal plat.)
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Offline AJK

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Waiting about 5 weeks now, no rebate yet.
I did get though 5X TLS on day 31, go figure.
(Was not booked in conjunction with a personal plat.)
The fact that you got 5x may mean the rebate isn't coming.
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Offline menachem_m

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The fact that you got 5x may mean the rebate isn't coming.
Right, thinking the same. Although there's no reason I shouldn't be eligible.

I made two more bookings the following week, so I'm specifically waiting to see if I can get the 5x on those two too, before calling in and manually getting the 35% back.

Offline Naftuli19

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5X is only on cash tickets 35% is on points ticket only if u pay  the full amount with points,
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Offline as2

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I had it where they just never credited the points. Noticed it 6 months later, and had them do a full review of my account. Pathetic.
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Offline Geshmak25

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Waiting about 5 weeks now, no rebate yet.
I did get though 5X TLS on day 31, go figure.
(Was not booked in conjunction with a personal plat.)
This happened to me once. I called and got a good rep who understood the implication of the 5X TLS and credited me the 35% rebate on the spot (while letting me keep the 5X TLS).
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Offline yelped

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Amex IAP is now bookable online! Just login to Amex Travel with the account that has the Platinum card linked to it and the fares will show up.

Very useful for cheap business class fares in conjunction with 35% back, more useful now that you don't pay the $39 phone booking fee. (Disclosure: I never actually booked a business class ticket as I don't have that amount of points in my account.  :D )