Author Topic: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!  (Read 34126 times)

Offline as2

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give them a little bit of time to go back and fix it for everyone. They have sent out checks and added MR in the past when they made a mistake even when people did not know about it.
I guess we'll see.
Memories last forever, make them while you can.

Offline yitrap

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All DPs I have seen of bookings made after 6/1 regardless of when card was opened (even after OCT 2016) or if card was upgraded after then are getting only 35%

You need to call/chat to get the 15% owed
Can confirm. I spent an hour on the phone on Friday trying to get them to add the 15%. They claimed it's a known issue.

One of them said the 15% would come after the 10-12 weeks (they seem to have extended the amount of time they're claiming it takes) after a couple of tries I found someone to do it


Offline chinagel

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if im told theyre opening a case, is there any chance i get the points or i should huca

Offline yitrap

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if im told theyre opening a case, is there any chance i get the points or i should huca
Huca

Offline eliraps

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How long should i wait for rebate to post before calling?

Offline eliraps

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Can confirm. I spent an hour on the phone on Friday trying to get them to add the 15%. They claimed it's a known issue.

One of them said the 15% would come after the 10-12 weeks (they seem to have extended the amount of time they're claiming it takes) after a couple of tries I found someone to do it


Chutzpa!
Come in DD effect!

Offline David Smith

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I think DD effect caused this mess to begin with, to a degree.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline shimino1

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How do I know what rebate is for what flight? Did more than 10 different bookings with points and I got a bunch of rebates. How do I know what is for what to see if I got 50% back or 35%?

Online LoLo

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How do I know what rebate is for what flight? Did more than 10 different bookings with points and I got a bunch of rebates. How do I know what is for what to see if I got 50% back or 35%?
Manual labor.

Online 12HRS

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How long should i wait for rebate to post before calling?

it posts consistently at 1 month. Only thing is now its posting for everyone at 35% even for those that should get 50%

Offline eliraps

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it posts consistently at 1 month. Only thing is now its posting for everyone at 35% even for those that should get 50%
Any updates on this issue? Just HUCA until someone agrees to manually post the points?

Offline eli5757

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Love how I literally have this on my account right above my card but still only getting back 35%

Offline eliraps

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Just spoke to rep who told me that the 15% (beyond the 35%) will post about 2 weeks after the 35% posts.
Any DP to prove or disprove this?

Offline AJK

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Considering (i) the rebate posts 31 days after booking since April, (ii) the benefit changed to 35% on June 1, and (iii) two weeks after 31 days would be a total of 45 days which would bring us to July 16 at the earliest, no, there are no DPs--unless you can travel into the future.

But, if you could do that, you wouldn't be asking, I guess.
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Offline yitrap

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Just spoke to rep who told me that the 15% (beyond the 35%) will post about 2 weeks after the 35% posts.
Any DP to prove or disprove this?
Should be in the next 3-4 days, I've been told that a couple of times already.