Author Topic: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!  (Read 114056 times)

Offline David Smith

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I made a booking on 6/4 for a for a United economy flight (which is my choice for the 50%) I got 24,794 back on 7/5 and the rest posted today automatically. I was going to call and ask for the missing points, however I'm under FR at the moment and figured I should wait till it's over.
FR is irrelevant to this.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
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AMEX was hemorrhaging money when it posted next day. They're going to stop that bleeding no matter what you think is "bull" or bad customer service.
Why is 2 days not enough to stop that? Why 31 days?

Offline as2

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AMEX was hemorrhaging money when it posted next day. They're going to stop that bleeding no matter what you think is "bull" or bad customer service.
Agreed, but they didn't even address it. People booked flights, expecting returns as they were the day before, only to find those points tied up for a month. These moves have to be made, it's just how you make them.
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Offline AJK

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Why is 2 days not enough to stop that? Why 31 days?
Because your only thinking about one type of loss.
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Offline AsherO

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They are keeping to what they said in the title of this thread, rebate posting within 6-10 weeks. Part of it (35%) posts on day 31 and the rest (15%) posts two weeks later.

Would you prefer the entire 50% posts 6+ weeks after the redemption?
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Because your only thinking about one type of loss.
And you're referring to just regular usage? Meaning they want to limit the amount of times you can redeem the points for 50% back by making you wait 6 weeks to get it back? Then, if @Dan is right, that the banks pay airlines close to 2cpp, then why don't they limit airline transfers, as well?

Offline yitrap

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And you're referring to just regular usage? Meaning they want to limit the amount of times you can redeem the points for 50% back by making you wait 6 weeks to get it back? Then, if @Dan is right, that the banks pay airlines close to 2cpp, then why don't they limit airline transfers, as well?
This is easy usage, if you're booking your regular travel ticket there's no reason not to use these anyways... For regular points it takes a little more work...

Offline Dan

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They don't pay anywhere near 2cpp for most airlines.
Probably around 1cpp for most.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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They don't pay anywhere near 2cpp for most airlines.
Probably around 1cpp for most.
Don't you usually say they pay close to 2cpp? You mean to be an exclusive cc partner?

Offline 12HRS

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I think he is saying when you transfer to an airline vs when a cobranded airline card

Offline Dan

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You mean to be an exclusive cc partner?
Indeed. That's what costs the premium.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Indeed. That's what costs the premium.
Thank for updating the post. Can you clarify that Amex is only posting the extra 15% only for those transactions in which 6 weeks have passed? In other words, it's not "fixed", it's by design. 31 days plus 2 weeks.

ETA: @Dan Thanks!
« Last Edit: July 13, 2017, 12:01:33 PM by yelped »

Offline Mr. CC

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Automatic or did you call?
called when the 35% posted; when she realized that I booked on the personnel card she said that I shouldn't have got any rebate
so I just changed the topic

thanks Dan for the Idea now I also received 5x on the purchase

Offline AJK

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Also was told that nonsense.

Nothing irks me more than when a rep tells you something you know to be false as the gospel truth.
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Offline Mr. CC

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Thank for updating the post. Can you clarify that Amex is only posting the extra 15% only for those transactions in which 6 weeks have passed? In other words, it's not "fixed", it's by design. 31 days plus 2 weeks.

ETA: @Dan Thanks!
don't think this was there original plan, looks like there fixing there mistake.
I wouldn't be surprised if it starts posting together or two transactions at the same time

Offline Mr. CC

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Also was told that nonsense.

Nothing irks me more than when a rep tells you something you know to be false as the gospel truth.
but thanks do DDMS and DDF I booked it on the personnel

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don't think this was there original plan, looks like there fixing there mistake.
I wouldn't be surprised if it starts posting together or two transactions at the same time
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Offline ChaimMoskowitz

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AMEX was hemorrhaging money when it posted next day.
Source?
I just found a new supply of forks!

Offline AJK

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Offline ChaimMoskowitz

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Cannot reveal.
The reason I ask is because my source says it was the RAT.
I just found a new supply of forks!