Author Topic: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!  (Read 34196 times)

Offline high end hobo

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #315 on: October 29, 2017, 06:35:51 PM »
Buying/selling of points is not allowed here.
Its not buying or selling points.

Amex gives you a statement credit.

You're just booking your flight on someone elses card and reimbursing them at a discounted rate

Online Pesach

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #316 on: October 30, 2017, 10:08:50 PM »
Booked Amex  flight with points on Amex business  plat and then  Switched over to paying with money for insurance purposes and then back to  paying with points . However I only got 35% back? Called Amex and told them I'm grandfathered in to get an additional 15 percent.they told me  to  file some claims form ? Any advice on what I should do? Thanks

Offline ejb123

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #317 on: November 16, 2017, 11:59:35 AM »
You were already answered.

No need to wait

In response to this - I am currently being denied for my rebate since AMEX is showing my airline selection being made the day after my airline choice was made online and therefore after I made my pay by miles ticket (made an hour after I selected the airline). Anyone else deal with this and successfully get the points rebated?

Offline yitrap

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #318 on: November 16, 2017, 12:46:16 PM »
In response to this - I am currently being denied for my rebate since AMEX is showing my airline selection being made the day after my airline choice was made online and therefore after I made my pay by miles ticket (made an hour after I selected the airline). Anyone else deal with this and successfully get the points rebated?
That's not the same thing.

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #319 on: December 03, 2017, 11:59:30 AM »
Is it still about a month plus to get the 35 and 15%?

is there any way to expedite?

Offline yitzyul

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #320 on: January 19, 2018, 12:23:48 PM »
Chatted with AMEX and confirmed that Im grandfathered in for the 50% until June. Purchased ticket and they only gave me 35%.  After waiting a few months I called and they said that they dont see that I'm eligible for the 50%. I told them I have a screen shot of the the chat screen and gave them the date, time and name who I chatted with and its not fair cause I wouldn't have purchased the ticket. "Sorry nothing we can do, because we dont see your acct is grandfathered in".
Any options?

Offline AJK

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #321 on: January 19, 2018, 12:32:50 PM »
Really incredible.

If I were you, I'd commence arbitration or sue in small claims.
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Offline ChaimMoskowitz

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #322 on: January 19, 2018, 12:46:22 PM »
Chatted with AMEX and confirmed that Im grandfathered in for the 50% until June.
When did you get the card?
I just found a new supply of forks!

Offline as2

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #323 on: January 19, 2018, 12:48:28 PM »
When did you get the card?
+1 Was the rep that told you you were still eligible wrong, or was the second rep you spoke to wrong?
Memories last forever, make them while you can.

Offline yitzyul

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #324 on: January 19, 2018, 01:30:34 PM »
+1 Was the rep that told you you were still eligible wrong, or was the second rep you spoke to wrong?
Dont remember when I got the card. I even asked how come on the web page it states only 35%, and he said it was default and doesnt include me because Im grandfathered in.
I chatted again now and they claim they have no record of my first chat and that its 35%

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #325 on: January 19, 2018, 01:31:14 PM »
Dont remember when I got the card. I even asked how come on the web page it states only 35%, and he said it was default and doesnt include me because Im grandfathered in.
I chatted again now and they claim they have no record of my first chat and that its 35%
Did you get an email with the end date of your 50% bonus?
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Offline ChaimMoskowitz

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #326 on: January 19, 2018, 01:32:57 PM »
Dont remember when I got the card. I even asked how come on the web page it states only 35%, and he said it was default and doesnt include me because Im grandfathered in.
I chatted again now and they claim they have no record of my first chat and that its 35%
Ask them when your card was opened or check CK.
I just found a new supply of forks!

Offline AJK

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #327 on: January 19, 2018, 01:51:24 PM »
Ask them when your card was opened or check CK.

Biz cards don't show up on CK.
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Offline AJK

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #328 on: January 19, 2018, 01:53:19 PM »
FWIW, I was also told by a chat rep I had until May 2018 on one of my BPs, even though I knew it was expired.

Called and a rep told me on the phone the true story: expired.

But in your case, (i) I'd keep better records, (ii) still pursue the avenues I recommended.
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Offline ChaimMoskowitz

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Re: Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!
« Reply #329 on: January 19, 2018, 01:53:48 PM »
Biz cards don't show up on CK.
Inquiry will (TU & EQ). Won't help if he has a ton of them.
I just found a new supply of forks!