Amex waiting 6-10 weeks to issue 50% rebate on Business Platinum bookings!

[mmgfarb]

Card holder doesn't have to be on reservation to qualify for 50% rebate, right?

Only asking b/c I usually get an email the morning after I book that says "Congratulations, the flight you booked is eligible to qualify for the 50% Airline Bonus..."

But I received no such email for a reservation made yesterday for my in-laws.

AH does not have to be on the reservation.

[ChaimMoskowitz]

But I received no such email for a reservation made yesterday for my in-laws.

I get emails for about 3 out 4 bookings.

[davidrotts63]

I get emails for about 3 out 4 bookings.

Was the 4th the wrong airline?

[Dan]

Idiot alert. 2/9 booking was not with selected airline. 

Wrong thread.

[ChaimMoskowitz]

Wrong thread.

It was an update to why I missing a 50% rebate.

[Dan]

It was an update to why I missing a 50% rebate.

Lol, I see you already posted it int he right one as well
http://forums.dansdeals.com/index.php?topic=33898

[Mr. CC]

It was an update to why I missing a 50% rebate.

Did you yet ask them to refund all the points and charge your card instead?

[ChaimMoskowitz]

Did you yet ask them to refund all the points and charge your card instead?

No but might and try asking for a one time curtesy credit.

[chff]

Wanted to book something this Friday and it wasn't showing online (+ I really wanted to issue the ticket on own own - but honestly it wasn't showing online). Call Plat Travel and they told me $39 phone fee - they transferred me to web support, web support wasn't able to assist, back to plat and they told me they will waive the fee. Plat told me that once he takes the points I won't be able to cancel the ticket (even within 24) so he said he will issue the ticket and I can call Monday MR to manually apply the points.

So I called MR directly and said I'm having trouble booking online, so she said doing it over the phone, I said they aren't willing to waive the phone fee, and Im being tossed from online support to phone, can you auth that I can book on my own? NO - we don't allow

Called back 5 min later and the agent said right away we will make an exception, and even read to me the rules, that I need to call within 48 hours to apply etc. So I right away issued my own ticket and call plat service to void theirs....

Called Sunday to apply points and refund, they said it needs to post, I said you said within 48 - they said 48 once it posts

Called back Monday, agent right away checked and said she will process the points and do the refund, I asked regarding my refund, so she said she will do right away less 35, I said its my last day for 50 - placed on hold and came back that she took out full points and right away refunded 50%..

RIP 50%

[shmooz]

Thanks for the info

My last day is coming up as well, is that the last day to book, or the refund needs to post by then?

[eli232]

No but might and try asking for a one time curtesy credit.

did it work? 

[eli232]

another question if part of the ticket is business class do you need to select an airline for the rest?

[wakimike]

Would anyone know if i'll get 35% back on a round trip ticket that has 1 flight my preferred airline and one flight another airline (economy fare). For example delta (preferred airline) going and Alitalia  returning

[ChaimMoskowitz]

did it work?

No but they refunded the points and let me pay cash.

[New Yorker]

No but they refunded the points and let me pay cash.

I had the same thing. Then after a month I got the 50% points back even though I ended up paying cash not points. I had the points for two months after which they took it back.

[ChaimMoskowitz]

I had the same thing. Then after a month I got the 50% points back even though I ended up paying cash not points. I had the points for two months after which they took it back.

+1

[yelped]

+1

It only took a day for them to clawback by me. But it was over 140k of points, so maybe it goes to a separate que to review...

[eli232]

another question if part of the ticket is business class do you need to select an airline for the rest?

just confirmed with CSR that per their terms if any leg is business you get 50/35% back

[shmooz]

just confirmed with CSR that per their terms if any leg is business you get 50/35% back

nice

just to know, you cannot book part Y part J online IME , need to call and then try to get them to waive phone fee

[elya]

Would anyone know if i'll get 35% back on a round trip ticket that has 1 flight my preferred airline and one flight another airline (economy fare). For example delta (preferred airline) going and Alitalia  returning

If your selected airline is the issuing carrier you'll receive the rebate.

You can check this easily by looking at the ticket num.