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$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 461093 times)

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1575 on: March 23, 2015, 07:50:55 PM »
Not like it's the first time this was DDMS.
http://www.dansdeals.com/archives/33964 among many others.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline bubbles

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1576 on: March 23, 2015, 08:26:33 PM »
Not like it's the first time this was DDMS.
http://www.dansdeals.com/archives/33964 among many others.

Would like to see the difference in the analytics numbers between the two time periods...

Offline jbkr101

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1577 on: March 23, 2015, 08:33:39 PM »
Not like it's the first time this was DDMS.
http://www.dansdeals.com/archives/33964 among many others.
alot more people around since then

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1578 on: March 23, 2015, 08:36:29 PM »
.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline coralsnake

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1579 on: March 23, 2015, 08:59:05 PM »
.
Interesting. I'm assuming you know which deals all those spikes were from?

What was that huge one at the end? Second only to what must be the Delta glitch at the end of 2013.
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Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1580 on: March 23, 2015, 09:01:16 PM »
http://www.dansdeals.com/archives/61317

10% more than the DL glitch.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline coralsnake

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Offline whYME

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Offline talkitup90

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1584 on: March 24, 2015, 03:40:25 AM »
Has anyone used return protection on furniture? Chairs for example?

Offline rileywiles23

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1585 on: March 24, 2015, 08:49:54 PM »
Anybody have any luck with return protection for a watch ?
Life is as good as you make it...

Offline thebudgetdeals

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1586 on: March 27, 2015, 12:59:11 AM »
Nobody else with $50.95 credit letters  :o
got one 50.95 as a check and one as a credit card statement credit. never had to send anything in to amex. only to citi or chase

Offline talkitup90

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1587 on: March 27, 2015, 02:08:32 AM »

got one 50.95 as a check and one as a credit card statement credit. never had to send anything in to amex. only to citi or chase

Interesting. When are your oldest / newest claims from? Did you get an explanation (email / letter) for each $50.95?

Offline thebudgetdeals

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1588 on: March 27, 2015, 02:12:11 AM »
Interesting. When are your oldest / newest claims from? Did you get an explanation (email / letter) for each $50.95?
a few claims a year
no details on the letter

Offline talkitup90

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1589 on: March 27, 2015, 02:15:11 AM »

a few claims a year
no details on the letter

So you didn't get any letter / communication from Amex regarding the $50.95 they gave you?

Also, when are your oldest and newest claims from (approximate month / year)? Trying to figure out what period people are getting these credits for.