AMEX Return Protection: Did They Make You Return The Item?

[noturbizniss]

If I purchased an item for $570. Then I file RP and I am approved for the max of $300, do I need to accept it? If they want the item back it's not worth me taking a $270 hit! Can I wait and see if the expect the item back or not and then decide how to proceed?

if they want it back are they going to come to your house and break in and steal it?

[tzifanya54]

if they want it back are they going to come to your house and break in and steal it?

That's true. The worst they can do is reverse the credit... But I'm not looking to start up.

[noturbizniss]

That's true. The worst they can do is reverse the credit... But I'm not looking to start up.

IINM they won't credit it until you send it in

[tzifanya54]

IINM they won't credit it until you send it in

so basically I have nothing to lose. Either i get an automatic $300 credit or they want it back an I get nothing.

[noturbizniss]

so basically I have nothing to lose. Either i get an automatic $300 credit or they want it back an I get nothing.

That's my understanding.

[newdealseeker]

so basically I have nothing to lose. Either i get an automatic $300 credit or they want it back an I get nothing.

But did anyone ever have that they automatically credit $300 without asking for it back?

[noturbizniss]

But did anyone ever have that they automatically credit $300 without asking for it back?

[sky121]

+1 and more

[talkitup90]

Anyone have experience with splitting RP claims for items on a single large purchase? I have several items that are part of a single purchased and would like to return since I haven't used them, but I'm past the merchant return window.

It seems to me like the ideal (in terms of getting refunded more quickly) thing to do would be to submit separate RP claims, made up of different low priced items, so that each RP claim (2-3?) is < $100. Any thoughts / issues/ experience with this?

[CS91]

Just checked the status of my claim online and it says closed but I don't see any way to see the result and haven't gotten an email. Anyone ever experience this? Do I need to call them to find out the result?

[puddles]

Just checked the status of my claim online and it says closed but I don't see any way to see the result and haven't gotten an email. Anyone ever experience this? Do I need to call them to find out the result?

Check your account, if you have a credit you won, if you dont they denied it.

[CS91]

Check your account, if you have a credit you won, if you dont they denied it.

No credit yet but email showed up this morning saying full credit.

[newdealseeker]

No credit yet but email showed up this morning saying full credit.

It usually takes 24 for the credit to show up, so there's a gap in the time from when it says closed till you actually see the credit.
I once called in to check the status and was told, "Your claim is closed, but actually for a good reason..."

[newdealseeker]

I wish....

[noturbizniss]

Anyone have experience with splitting RP claims for items on a single large purchase? I have several items that are part of a single purchased and would like to return since I haven't used them, but I'm past the merchant return window.

It seems to me like the ideal (in terms of getting refunded more quickly) thing to do would be to submit separate RP claims, made up of different low priced items, so that each RP claim (2-3?) is < $100. Any thoughts / issues/ experience with this?

Split it so that each claim is under 300.i once submitted claim for 2 items of 200 purchased same time and they actually split them into 2 claims for me. They said system can't handle totals over 300 so next time just split them up. They were both approved.

[talkitup90]

Split it so that each claim is under 300.i once submitted claim for 2 items of 200 purchased same time and they actually split them into 2 claims for me. They said system can't handle totals over 300 so next time just split them up. They were both approved.

I see, but seeing as totals under $100 seem to to be approved within a day or two, I figured it would make sense to sit things up into buckets under $100 in order to get reimbursed quickly.

[newdealseeker]

I see, but seeing as totals under $100 seem to to be approved within a day or two, I figured it would make sense to sit things up into buckets under $100 in order to get reimbursed quickly.

Even under $100 it varies.
I recently had to wait a month for a $30 claim.

[noturbizniss]

Even under $100 it varies.
I recently had to wait a month for a $30 claim.

+a lot

[miles lover]

Any reports of getting a credit for a claim that was submitted after 90 days ? or their strict about it ?

[Yankeelight]

Any reports of getting a credit for a claim that was submitted after 90 days ? or their strict about it ?

They are consistently strict about even less obvious t&c.