Author Topic: AMEX Return Protection: Did They Make You Return The Item? (Read 1181153 times)

rileywiles23 · « **Reply #2220 on:** March 10, 2016, 10:02:03 PM »

Quote from: newdealseeker on March 10, 2016, 10:00:53 PM

+1
And not all phone claims do NOT require a phone call...

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newdealseeker · « **Reply #2221 on:** March 10, 2016, 10:03:44 PM »

Quote from: rileywiles23 on March 10, 2016, 10:02:03 PM

?

I made that comment because I got a follow up phone call even when I filed the claim by phone. What he's trying to say is that if you file over the phone you'll avoid getting a follow-up call.

noturbizniss · « **Reply #2222 on:** March 10, 2016, 11:34:13 PM »

Quote from: newdealseeker on March 10, 2016, 10:03:44 PM

I'm just saying that because I got a follow up phone call even when I filed the claim by phone. What he's trying to say is that if you file over the phone you'll avoid getting a follow-up call.

Not necessarily.

newdealseeker · « **Reply #2223 on:** March 11, 2016, 12:32:30 AM »

Quote from: noturbizniss on March 10, 2016, 11:34:13 PM

Not necessarily.

Exactly what I'm saying.

AJK · « **Reply #2224 on:** March 11, 2016, 08:06:06 AM »

Quote from: benjie1305 on March 10, 2016, 04:00:14 PM

Can't think of one that doesn't.

http://www.americanexpress.com/us/content/card-benefits/return-protection-terms.html

Simply cash business.

noturbizniss · « **Reply #2225 on:** March 11, 2016, 08:26:47 AM »

Quote from: newdealseeker on March 11, 2016, 12:32:30 AM

Exactly what I'm saying.

+1

newdealseeker · « **Reply #2226 on:** March 11, 2016, 10:27:40 AM »

Quote from: noturbizniss on March 11, 2016, 08:26:47 AM

+1

I hope you're not making fun.... But anyway, where did you get that emoticon? I can't seem to find it.

benjie1305 · « **Reply #2227 on:** March 11, 2016, 10:28:30 AM »

Quote from: newdealseeker on March 11, 2016, 10:27:40 AM

I hope you're not making fun.... But anyway, where did you get that emoticon? I can't seem to find it.

He is on his phone. Thus he is able to use the emoticons he has on his phone.

newdealseeker · « **Reply #2228 on:** March 11, 2016, 10:32:00 AM »

Quote from: benjie1305 on March 11, 2016, 10:28:30 AM

He is on his phone. Thus he is able to use the emoticons he has on his phone.

Thanks

stbaum · « **Reply #2229 on:** March 11, 2016, 10:35:35 AM »

Quote from: newdealseeker on March 11, 2016, 10:27:40 AM

I hope you're not making fun.... But anyway, where did you get that emoticon? I can't seem to find it.

Quote from: benjie1305 on March 11, 2016, 10:28:30 AM

He is on his phone. Thus he is able to use the emoticons he has on his phone.

it's 2016. they're emojis not emoticons...

: + ) = emoticon

= emoji

newdealseeker · « **Reply #2230 on:** March 11, 2016, 10:37:06 AM »

Quote from: stbaum on March 11, 2016, 10:35:35 AM

it's 2016. they're emojis not emoticons...

: + ) = emoticon
= emoji

I guess I'm not in 2016 yet. Getting old?

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noturbizniss · « **Reply #2231 on:** March 11, 2016, 10:43:34 AM »

Quote from: newdealseeker on March 11, 2016, 10:27:40 AM

I hope you're not making fun.... But anyway, where did you get that emoticon? I can't seem to find it.

Making fun of myself for not reading half your post

newdealseeker · « **Reply #2232 on:** March 11, 2016, 10:51:10 AM »

Quote from: noturbizniss on March 11, 2016, 10:43:34 AM

Making fun of myself for not reading half your post

Aha

wonderlust · « **Reply #2233 on:** March 14, 2016, 01:16:50 AM »

It's been a while since I visited this thread so forgive me if I'm out of the loop but I used to file a claim and they reimbursed me instantly or just asked for reciept. I recently filed 2 claims & both times they called the merchant & claimed the merchant will take back ( even though there were no tags & was told they wouldn't) second time they claimed even though the return frame lapsed but since at one point the merchant would of taken it back it isn't elgible

Is this the new game in town or am
I simply getting special treatment?

David Smith · « **Reply #2234 on:** March 14, 2016, 01:20:54 AM »

Amex ain't what it used to be.

wonderlust · « **Reply #2235 on:** March 14, 2016, 01:23:42 AM »

Times are a changin??

How bad is it?

beeweegee · « **Reply #2236 on:** March 14, 2016, 01:58:38 AM »

Quote from: wonderlust on March 14, 2016, 01:23:42 AM

Times are a changin??

How bad is it?

It may also depend on the number of RP claims you make with them. I make very few, and I have never had any issues. I am always refunded instantly, with one exception where all I had to do was send in the receipt. The last claim I filed was just last week - was credited within 48 hours.

wonderlust · « **Reply #2237 on:** March 14, 2016, 02:24:16 AM »

Quote from: beeweegee on March 14, 2016, 01:58:38 AM

It may also depend on the number of RP claims you make with them. I make very few, and I have never had any issues. I am always refunded instantly, with one exception where all I had to do was send in the receipt. The last claim I filed was just last week - was credited within 48 hours.

Does it go according to account holder or cc, caus these were on brand new Amex cards..

noturbizniss · « **Reply #2238 on:** March 14, 2016, 03:40:16 PM »

Quote from: wonderlust on March 14, 2016, 01:16:50 AM

It's been a while since I visited this thread so forgive me if I'm out of the loop but I used to file a claim and they reimbursed me instantly or just asked for reciept. I recently filed 2 claims & both times they called the merchant & claimed the merchant will take back ( even though there were no tags & was told they wouldn't) second time they claimed even though the return frame lapsed but since at one point the merchant would of taken it back it isn't elgible

Is this the new game in town or am
I simply getting special treatment?

First one is common now. Second one makes no sense. Can you clarify on that cuz it sounds like your saying that amex told you that since you could have returned it within 30 days but didn't they wouldn't honor it.

yoshapman · « **Reply #2239 on:** March 14, 2016, 04:17:44 PM »

Quote from: noturbizniss on March 14, 2016, 03:40:16 PM

First one is common now. Second one makes no sense. Can you clarify on that cuz it sounds like your saying that amex told you that since you could have returned it within 30 days but didn't they wouldn't honor it.

Agreed, 2nd one makes no sense.

Also, I wonder if they only call for smaller stores vs national retailers, as I've had no issues returning Amazon that was past 30 days or Best Buy past 14, even though there's a pretty good chance both of those might take it back in the form of store credit.

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Author Topic: AMEX Return Protection: Did They Make You Return The Item? (Read 1181153 times)