AMEX Return Protection: Did They Make You Return The Item?

[LoLo]

Status on my purchase protection claim says 'closed', no email received so far, what does this mean?

[talkitup90]

Status on my purchase protection claim says 'closed', no email received so far, what does this mean?

Probably approved. You should get an email soon.

[talkitup90]

If I have multiple (4+) items I want to return, does it matter (or help) if I put them all in the same claim (assuming they're all over $100 each).

Can I submit a claim of over $300 (e.g. $500) and receive full payment as long ass all items are under $300 or would I have to split things up into multiple sub $300 claims?

[LoLo]

Probably approved. You should get an email soon.

-1, I called and they said closed means the case is finished no indication as to whether it's approved or denied. It was actually denied according to the rep.

[noturbizniss]

-1, I called and they said closed means the case is finished no indication as to whether it's approved or denied. It was actually denied according to the rep.

When did it shown up closed? Did they say why it was denied?

[noturbizniss]

If I have multiple (4+) items I want to return, does it matter (or help) if I put them all in the same claim (assuming they're all over $100 each).

Can I submit a claim of over $300 (e.g. $500) and receive full payment as long ass all items are under $300 or would I have to split things up into multiple sub $300 claims?

Split it to under 300.theyll split it if u don't. Just easier if you split it.

[LoLo]

When did it shown up closed? Did they say why it was denied?

Was denied because it was consumable, I hoped I'll have the same luck Dan had with his whiskey..

[cholent]

Was denied because it was consumable, I hoped I'll have the same luck Dan had with his whiskey..

Times have changed

[mb1]

Was denied because it was consumable, I hoped I'll have the same luck Dan had with his whiskey..

I believe that was a purchase protection claim.

[noturbizniss]

I believe that was a purchase protection claim.

+1. He had dropped it.

[LoLo]

I believe that was a purchase protection claim.

Correct, Somehow the PP thread didn't come up when i searched, so i just posted here.

[noturbizniss]

Correct, Somehow the PP thread didn't come up when i searched, so i just posted here.

http://forums.dansdeals.com/index.php?topic=8093.0

[pixi]

Times have changed

Big time! 

[noturbizniss]

just had an indiegog purchase denied becuase:"

Under the Limitations section of Return Protection, it states: ... "Items not eligible for a

refund are: ... services and additional costs (such as installation charges, warranties,

shipping, or memberships);"...

gonna call in tomorrow. is indiegogo some kind of membership? or that i got a perk and they view it that i simply invesed in the guy and the perk is simply that - a perk? therefore there is nothing to refund?

[presidentialplus]

What happens if I want to return a item greater then $300? Do they refund up to the $300? And would they then make me send in a $800 item for $300?

[benjie1305]

What happens if I want to return a item greater then $300? Do they refund up to the $300? And would they then make me send in a $800 item for $300?

Cant get more then $300 per claim.

[myi]

Cant get more then $300 per claim.

So a loss of 500 and can't keep the item? (yes there giving you 300$ but you still have a loss!)

[davidmal]

Cant get more then $300 per claim.

I bought some glasses for $330
so it was worth it for me to take the $30 hit plus shipping and get $300 back

if it's $800 prob pays to eBay it and take the hit that way

[benjie1305]

So a loss of 500 and can't keep the item? (yes there giving you 300$ but you still have a loss!)

If they give it to you and let u keep it then yes.

[efflpetzel]

Does the $1000 limit on return protection per year count against the card or the account