AMEX Return Protection: Did They Make You Return The Item?

[stooges44]

Would it apply to an item bought on ebay?

[ben89]

Would it apply to an item bought on ebay?

i would assume so. Why not?

[solls108]

Whats the biggest amount that was refunded where they did not make a customer return the item? So curious!

[keemster26]

Whats the biggest amount that was refunded where they did not make a customer return the item? So curious!

Curiousity killed the cat...

[solls108]

Curiousity killed the cat...

BOOOOO

[noturbizniss]

Would it apply to an item bought on ebay?

Did you search this thread? I've personally answered that at least twice before

[noturbizniss]

Whats the biggest amount that was refunded where they did not make a customer return the item? So curious!

2k for me
But that was a ups issue.

[bookwrm]

Bought something from a seller, and I don't like the item. I want to return it but the seller is charging a fee + return shipping. The seller is someone I know (another Jew). If I file a return with Amex, will Amex zap the money back from the seller (or do anything to them)?

[AJK]

No.

[meraki1990]

Is Citi Return protection as lenient as Amex? (Citi Prestige)

[noturbizniss]

Is Citi Return protection as lenient as Amex? (Citi Prestige)

No chance

[efflpetzel]

Got denied a claim on a bike rack, as they defined it as a car accessory
Any recourse?

[Downtown]

If I have multiple items on one receipt do make separate claims for each item?

[etech0]

If I have multiple items on one receipt do make separate claims for each item?

you can do one claim for multiple items

[Downtown]

you can do one claim for multiple items

Thanks

[LAX_Esq]

I'm thinking of buying a $700 piece of furniture with a bad return policy. If it's poor quality and I can't get the store to return it, what will Amex do? Give me $300 and call it a day? Will they want me to somehow deliver them back a heavy furniture at their expense?

I called the Amex claims department and the people who answer the phones aren't adjusters so I don't trust much of what they say, but the rep said that if you haven't used your $1000 limit for the year, they *can* pay more than $300 per item. Is this true? She also said returning the item is up to the adjuster.

I assume this is all YMMV, but thanks for the insight.

[noturbizniss]

I'm thinking of buying a $700 piece of furniture with a bad return policy. If it's poor quality and I can't get the store to return it, what will Amex do? Give me $300 and call it a day? Will they want me to somehow deliver them back a heavy furniture at their expense?

I called the Amex claims department and the people who answer the phones aren't adjusters so I don't trust much of what they say, but the rep said that if you haven't used your $1000 limit for the year, they *can* pay more than $300 per item. Is this true? She also said returning the item is up to the adjuster.

I assume this is all YMMV, but thanks for the insight.

They won't pay more than 300 per item period. Of they want you to return it they'll pay shipping. Check the terms to make Sure furniture isn't excluded
Edit:furniture seems to not be specifically excluded

[LAX_Esq]

They won't pay more than 300 per item period. Of they want you to return it they'll pay shipping. Check the terms to make Sure furniture isn't excluded

Thanks. Furniture isn't excluded from what I saw.

So they could theoretically give me $300 and then expect me to return it (at their expense)? What're the chances of this happening?

[noturbizniss]

Thanks. Furniture isn't excluded from what I saw.

So they could theoretically give me $300 and then expect me to return it (at their expense)? What're the chances of this happening?

Technically. Theoretically. Less likely than the sun rising tomorrow, but more likely than the sun not rising.

[a good yeshiva bachur]

amex is asking me for the merchants return policy