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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 487929 times)

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3165 on: December 11, 2018, 12:09:16 AM »
Yup. I once returned to gumboree  where after 45 days they give lowest price of last year. So I returned and uploaded original and return receipt and amex gave me the difference.
so need to return first and show them that I got charged the fee?
READ THE DARN WIKI!!!!

Chuck Norris...
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Offline stooges44

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3166 on: December 11, 2018, 03:44:57 PM »
So can I buy something when I know that the return shipping is not free and assume that amex will cover the shipping if I need to return it?

Thanks
If it's not free shipping it's not worth it.

Offline Yikes2179

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3167 on: December 11, 2018, 03:45:32 PM »
So can I buy something when I know that the return shipping is not free and assume that amex will cover the shipping if I need to return it?

Thanks
They don't cover return shipping

Offline stooges44

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3168 on: December 11, 2018, 03:49:06 PM »
They don't cover return shipping

thanks

Decisions...decisions...what to do..
If it's not free shipping it's not worth it.

Offline etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3169 on: December 11, 2018, 04:25:01 PM »
thanks

Decisions...decisions...what to do..
Does the store take paypal?
Workflowy. You won't know what you're missing until you try it.

Offline stooges44

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3170 on: December 11, 2018, 05:04:15 PM »
Does the store take paypal?

Yes they do
If it's not free shipping it's not worth it.

Offline Hjay

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3171 on: December 11, 2018, 05:26:16 PM »
Yes they do

Pay with PayPal they cover return shipping 12 times a year up to $30 each. Or if the store has say a 30 day return policy do Amex return protection after the return window…

Offline maylei

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3172 on: January 03, 2019, 10:31:11 PM »
Does this mean I don't need to return my product to amex??

Offline theyankel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3173 on: January 03, 2019, 10:33:38 PM »
cole haan refused to take my returned shoes by sending them back after i returned with shoprunner
amex did not make me return item

Online shapsam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3174 on: January 03, 2019, 11:38:54 PM »
Does this mean I don't need to return my product to amex??
Correct.

Offline Yammer

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3175 on: January 04, 2019, 12:36:19 AM »
3 MacBooks bought in 2017. Didn't need to prove that I tried to return it within the 90 days.

Offline maylei

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #3176 on: January 04, 2019, 12:43:42 AM »
Correct.
That's awesome

Now I have an Apple watch series 4 that only cost me $99.00
« Last Edit: January 04, 2019, 12:50:28 AM by maylei »

Offline yk

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3177 on: January 07, 2019, 09:02:59 PM »
Does AMEX start making you return the items if you file very frequently/get close to the $1k yearly limit?

Offline Yikes2179

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3178 on: January 07, 2019, 09:07:26 PM »
Does AMEX start making you return the items if you file very frequently/get close to the $1k yearly limit?
I've never had that happen

Offline rileywiles23

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3179 on: January 08, 2019, 12:22:52 AM »
Does AMEX start making you return the items if you file very frequently/get close to the $1k yearly limit?
No
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