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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 490259 times)

Offline rileywiles23

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3180 on: January 08, 2019, 12:22:52 AM »
Does AMEX start making you return the items if you file very frequently/get close to the $1k yearly limit?
No
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Offline Josef.koney

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3181 on: January 12, 2019, 08:56:37 PM »
I started having issues with my computer (type c stopped transferring data) claim approved (after a long time....) 480$ no need to return

Offline Essen est zich

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3182 on: January 12, 2019, 10:24:32 PM »
I started having issues with my computer (type c stopped transferring data) claim approved (after a long time....) 480$ no need to return
Did they require you to fill out a form from a official repair center?

Offline coolmuke

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3183 on: January 13, 2019, 08:27:34 AM »
I started having issues with my computer (type c stopped transferring data) claim approved (after a long time....) 480$ no need to return
I thought the max was $300.

Offline mmgfarb

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3184 on: January 13, 2019, 10:39:27 AM »
I thought the max was $300.
It is for return protection, maybe he filed purchase protection?
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Offline etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3185 on: January 13, 2019, 11:13:46 AM »
Sounds like Extended Warranty
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Offline Lou Bob

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3186 on: January 13, 2019, 11:18:09 AM »
Either way, wrong thread.
Always use an Amex, you'll thank me one day.

Offline coolmuke

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3187 on: January 13, 2019, 01:36:33 PM »
Is there a thread for purchase protection?

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3188 on: January 13, 2019, 01:57:22 PM »
Is there a thread for purchase protection?
Yes
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Offline Josef.koney

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3189 on: January 13, 2019, 02:33:35 PM »
Sounds like Extended Warranty
Oops sorry yeah I filed for extended warranty. Thought I was all the same ...

Offline etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3190 on: January 13, 2019, 08:18:32 PM »
Oops sorry yeah I filed for extended warranty. Thought I was all the same ...
I don't think you're the first to post about warranty in this thread :) somehow it seems to be an all-purpose thread
Workflowy. You won't know what you're missing until you try it.

Offline ah giten

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3191 on: January 13, 2019, 09:15:16 PM »
I don't think you're the first to post about warranty in this thread :) somehow it seems to be an all-purpose thread
anything necessary to me was in that time frame

Offline lchris001

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3192 on: January 22, 2019, 01:47:45 AM »
Is PS4 console eligible for return protection? I'm looking at the exclusion and found this:

"Firmware, including but not limited to console games, etc"

Is a PS4 considered firmware? And console games refer to the game itself and not the device right?

Offline myi

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3193 on: January 22, 2019, 02:46:34 AM »
Is PS4 console eligible for return protection? I'm looking at the exclusion and found this:

"Firmware, including but not limited to console games, etc"

Is a PS4 considered firmware? And console games refer to the game itself and not the device right?
Nah you should be fine.
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Offline Sean1989

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3194 on: January 22, 2019, 03:01:32 AM »
I filled the claim form around one week ago online and today I was asked to fill out the Refund Request Form. Does anybody know what it is and where I can find it?