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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 522174 times)

Online Yehudaa

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Offline elimmm

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3451 on: February 26, 2020, 02:12:18 PM »
Anyone ever asked to take pics of item?
Please elaborate. I wonder why they asked... and if it means they are trying to hassle me.
Thanks

Online yeshivabucher

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3452 on: February 26, 2020, 02:19:32 PM »
Anyone ever asked to take pics of item?
Please elaborate. I wonder why they asked... and if it means they are trying to hassle me.
Thanks
to or pp?

Online yeshivabucher

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3453 on: February 26, 2020, 02:20:03 PM »
is cracked screen on a phone covered for purchase protection?

Offline elimmm

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3454 on: February 26, 2020, 03:38:49 PM »

Offline ltttc

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3455 on: February 26, 2020, 03:59:42 PM »
is cracked screen on a phone covered for purchase protection?
I don't believe so

Online etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3456 on: February 26, 2020, 04:34:11 PM »
is cracked screen on a phone covered for purchase protection?
Maybe extended warranty? I had them cover a cracked laptop screen because it was out of the manufacturer's warranty. I had to send a pic.
Workflowy. You won't know what you're missing until you try it.

Online yeshivabucher

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3457 on: February 26, 2020, 05:16:39 PM »
?

Return protection
Auto correct never had that. What was reason for return

Offline Cls2020

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3458 on: February 26, 2020, 07:57:29 PM »
Does anyone have experience using return protection with the Wells Fargo Propel (no annual fee)? The T&C are pretty much the same as what Amex in-house cards have with the same exclusions and limits (300/1k) but the protection is through someone else: Warrantech, an AmTrust Financial Company.
Bump

Offline gingyguy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3459 on: February 26, 2020, 09:22:24 PM »
Does the amazon business still have RP?
May you slide down the banister of happiness & get many splinters of success up your career.

Offline ltttc

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3460 on: February 26, 2020, 10:20:01 PM »
Bump
Yup, I do. They make you send the item back and don't pay for the shipping. It's not as simple a process, but you'll get your $ in the end (less shipping). Money given via check.
« Last Edit: February 26, 2020, 10:29:01 PM by ltttc »

Offline justmeha

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3461 on: February 27, 2020, 01:19:44 AM »
will the amex plat cover me if i buy a phone on ebay (to trade in for the s20 deal)?
it most probably will be used.
instead of writing "+1" and clogging up the thread give a like!

Offline Cls2020

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3462 on: February 27, 2020, 09:00:42 AM »
will the amex plat cover me if i buy a phone on ebay (to trade in for the s20 deal)?
it most probably will be used.
The terms require that the item be new.

Offline gingyguy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3463 on: March 13, 2020, 12:48:07 PM »
Does the amazon business still have RP?
BUMP
May you slide down the banister of happiness & get many splinters of success up your career.

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3464 on: March 13, 2020, 01:13:57 PM »
BUMP
You'd get a quicker answer checking the terms. Cards that don't have updated terms which say they ended 12/31
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