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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 482084 times)

Offline MeirS

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #945 on: February 20, 2014, 08:49:38 PM »
Have. Never have been. Geez, can't you get it right?  ::)
He/she/it - has
They - have

Online AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #946 on: February 20, 2014, 09:56:19 PM »
Have. Never have been. Geez, can't you get it right?  ::)

If you're going to correct someone's grammar, you best make sure you're correct yourself. Just my opinion.

He/she/it - has
They - have

Thank you.
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Offline ckmk47

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #947 on: February 21, 2014, 12:19:42 AM »
 They aren't in the same league. Never have  been.
 Amex is not in the same league.  Never has been.


They - have
He/she/it - has

Offline HP58

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #948 on: February 21, 2014, 03:48:05 AM »
Seriously people, can we move this in depth discussion to the grammar thread :D ?

Online AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #949 on: February 23, 2014, 03:56:33 PM »
Yup. They aren't in the same league. Never has been.

Allow me to clarify:

"Yup. [Chase and AMEX] aren't in the same league. [AMEX n]ever has been."
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline churnbabychurn

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #950 on: February 23, 2014, 04:05:31 PM »
File the claim on a Dell printer, wasn't working properly on the 53rd day of purchase, instant refund no need to ship back.

Offline yoss6400

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #951 on: February 23, 2014, 04:32:23 PM »
doe sthe purchase protection work if my shirt go discolored while cleaning?
"Credit Cards delaying arguments for 30 Days"

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #952 on: February 24, 2014, 11:38:44 PM »
doe sthe purchase protection work if my shirt go discolored while cleaning?
if it's within the 90 days
READ THE DARN WIKI!!!!

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...can still do FT method
...READS THE WIKI!!!

Online sammy n

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #953 on: February 25, 2014, 04:24:01 AM »
Bought ipad on eBay and haven't really used it much so returned it threw Amex and just got the refund back with no need to return it to them!

Offline wonderlust

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #954 on: February 25, 2014, 07:48:23 AM »
How long does refund take to process?

Offline SPGDUDE

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #955 on: February 25, 2014, 07:58:21 AM »
Cheap skirt- waited 2 days to get the email that I will be getting a credit.

Offline HP58

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #956 on: February 25, 2014, 08:55:27 AM »
How long does refund take to process?
Once they decide to credit you, up to 48 hrs.

Offline DP7

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #957 on: February 25, 2014, 09:16:16 AM »
Once they decide to credit you, up to 48 hrs.

+1. IME the decision process has ranged from several hours to a week.

Offline wonderlust

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #958 on: February 25, 2014, 10:37:50 AM »
Once they decide to credit you, up to 48 hrs.
till they make that decesion?

Offline moshe2009

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #959 on: February 25, 2014, 11:40:36 AM »
they asked me for the receipt and i lost it what options do i have