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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 490603 times)

Offline Yehuda25

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1620 on: April 02, 2015, 11:14:00 AM »
Probably considered a toy, but who knows... . Did you read the wiki?
of course, I was just wondering if anybody had personal experience.
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Offline 3ng1neer

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1621 on: April 02, 2015, 04:13:06 PM »
of course, I was just wondering if anybody had personal experience.

I've filed for airsoft toys and have gotten reimbursed. If airsoft toys are not considered firearms, I'd be surprised if paintball toys were to be.

Offline pixi

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1622 on: April 07, 2015, 05:27:30 PM »
Can I file a claim with a purchase on eBay?
money doesn't talk......      it SCREAMS !

Online rileywiles23

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1623 on: April 07, 2015, 05:35:22 PM »

Can I file a claim with a purchase on eBay?
why not ?
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Online noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1624 on: April 07, 2015, 05:37:33 PM »
Can I file a claim with a purchase on eBay?
I searched the thread for "ebay" and look what the third post was. If you had searched before you posted it would have literally been the first result. SIYF
I got for an external camera flash speed from Hong Kong last February bought on eBay.
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Offline pixi

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1625 on: April 07, 2015, 05:37:42 PM »
why not ?
I thought that the return protection is only for item bought directly from a store/company  and not from a individual person. 
Thank.
money doesn't talk......      it SCREAMS !

Online noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1626 on: April 07, 2015, 05:38:45 PM »
I thought that the return protection is only for item bought directly from a store/company  and not from a individual person. 
Thank.
again - SIYF
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Offline normaly2345

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1627 on: April 07, 2015, 08:36:39 PM »
Is a cellphone included in return protection?

Online noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1628 on: April 08, 2015, 12:03:05 AM »
Is a cellphone included in return protection?
Yes
READ THE DARN WIKI!!!!

Chuck Norris...
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Offline Shmulyg

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1629 on: April 08, 2015, 11:44:21 PM »
Was just denied for being 2 days past the 90 day protection period. Any use trying to fight it? Anyone had this?

Online noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1630 on: April 09, 2015, 08:04:41 AM »
Was just denied for being 2 days past the 90 day protection period. Any use trying to fight it? Anyone had this?
Loss was 2 days past or you files 2 days past? Don't recall the terms off hand
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Offline Shmulyg

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1631 on: April 09, 2015, 11:15:07 AM »
Loss was 2 days past or you files 2 days past? Don't recall the terms off hand
Loss.

Offline nochum18

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1632 on: April 09, 2015, 11:22:11 AM »
I want to keep the item after I file a return. Is the better option to file online or call?

Offline benjie1305

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #1633 on: April 09, 2015, 11:24:07 AM »
I want to keep the item after I file a return. Is the better option to file online or call?

Don't think it makes a difference. Id just do online. To discuss the intent of your return is for a different thread.
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Offline nochum18

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1634 on: April 09, 2015, 11:24:41 AM »
OK I will thanks