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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1157722 times)

Offline MLM

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #180 on: January 05, 2012, 02:46:52 PM »
What's the annual limit for the premium card for return protection

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #181 on: January 05, 2012, 02:47:39 PM »
Not only is that info in this very thread IIRC, but the answer is readily available via Google.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline joey89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #182 on: January 05, 2012, 02:48:02 PM »
ftfy

At least according to the T&C I have.
No fixing needed.
There are 3 types of protection
1)purchase protection: for protection against theft, loss and accidental damage. the coverage is 10,000/50,000
2)extended warranty: up to an additional year. The coverage is 10,000/50,000
3)return protection: if you try to return and merchant won't take back. The coverage is 300/1,000

Offline joey89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #183 on: January 05, 2012, 02:48:57 PM »

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #184 on: January 05, 2012, 04:50:14 PM »
Was seconds away from losing my first kid to Dan in that bet.

Turns out, after further consultation with my attorneys (read: I reviewed the T&Cs I had), I was incorrect regarding the limits.

To Mrs. AJK: Honey, our first born is safe.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #185 on: January 05, 2012, 04:53:23 PM »
I liked it the PM version better as I got to make a She'hechiyanu.

I can admit when I'm wrong. (OK, fine, it's something I'm working on.)

I'm wrong :)

Your firstborn son is just lucky I clarified the bet so clearly in the PM so as to show you the error of your ways ;)
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #186 on: January 05, 2012, 04:57:17 PM »
Kick a man when he's down? Wouldn't have pegged you for the type.

I take back my gratuitous offer of dinner!

What the heck, I'll buy you dinner at the next DO anyway :P
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #187 on: January 05, 2012, 05:06:53 PM »
Kick a man when he's down? Wouldn't have pegged you for the type.
Not at all, was just excited to finally see you concede after dozens of arguments.  Next up is HelpMe.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline joey89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #188 on: January 05, 2012, 05:14:16 PM »
Was seconds away from losing my first kid to Dan in that bet.

Turns out, after further consultation with my attorneys (read: I reviewed the T&Cs I had), I was incorrect regarding the limits.

To Mrs. AJK: Honey, our first born is safe.
U didn't need to consult with your attorneys u could have checked out my post where I spelled out your misunderstanding
No fixing needed.
There are 3 types of protection
1)purchase protection: for protection against theft, loss and accidental damage. the coverage is 10,000/50,000
2)extended warranty: up to an additional year. The coverage is 10,000/50,000
3)return protection: if you try to return and merchant won't take back. The coverage is 300/1,000


Online AsherO

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #189 on: January 05, 2012, 06:51:00 PM »
Not at all, was just excited to finally see you concede after dozens of arguments.

Ouch!

Nothing personal AJK, but you've earned this one.
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Offline Ergel

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« Last Edit: January 05, 2012, 07:37:15 PM by Ergel »
Life isn't about checking the boxes. Nobody cares.

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #191 on: January 05, 2012, 07:41:47 PM »
Not at all, was just excited to finally see you concede after dozens of arguments.  Next up is HelpMe.

I just wouldn't have been the one to reveal what's been said privately, publicly. Hence the PM.

I guess you live, you learn.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #192 on: January 05, 2012, 07:43:26 PM »
I just wouldn't have been the one to reveal what's been said privately, publicly. Hence the PM.

I guess you live, you learn.

You have that much pride that you can't admit a mistake in public?
Life isn't about checking the boxes. Nobody cares.

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #193 on: January 05, 2012, 07:44:44 PM »
You have that much pride that you can't admit a mistake in public?

Sorry, not gonna go there with you.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #194 on: January 05, 2012, 07:48:11 PM »
Sorry, not gonna go there with you.

You don't have to go anywhere with anybody. It was a rhetorical question
Life isn't about checking the boxes. Nobody cares.

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #195 on: January 05, 2012, 08:12:21 PM »
You don't have to go anywhere with anybody. It was a rhetorical question

Ohhh, it was rhetorical? :-[

Here, let me try a couple rhetorical questions on for size:

How's your reading comprehension?

Or this: Did you know that incorrect is a synonym for wrong?

Yeah, I'll be here all week.
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Offline myb821

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #196 on: January 15, 2012, 05:09:11 PM »
can someone confirm that starwoods has return protection

Offline ez1985

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #197 on: January 15, 2012, 05:42:32 PM »
can someone confirm that starwoods has return protection
Yes it does

Offline Smartypantz

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #198 on: March 13, 2012, 01:19:27 PM »
Not sure if this is the right place for my question but if anyone can help me it would be much appreciated. My father bought me a camera in best buy last year december or january - 2010/2011. I am 99.99% sure it was on his Amex. Unfortanately, it broke a few weeks ago. How do I go about finding if it's covered and getting it replaced? Should I call Amex to see even if I do not have the card...I don't think they will speak to me.

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #199 on: March 13, 2012, 01:24:31 PM »
Not sure if this is the right place for my question but if anyone can help me it would be much appreciated. My father bought me a camera in best buy last year december or january - 2010/2011. I am 99.99% sure it was on his Amex. Unfortanately, it broke a few weeks ago. How do I go about finding if it's covered and getting it replaced? Should I call Amex to see even if I do not have the card...I don't think they will speak to me.

First you need to find out if it was purchased on that (or any) AmEx. Why don't you try logging into the account online and finding that out first?

(Cameras should be covered IIRC, and AmEx doubles the MFG warranty up to a year.)
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper