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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1158010 times)

Offline xuliu

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3260 on: May 13, 2019, 02:49:39 PM »
It worked for me.

did you have success getting reimbursed for glasses frames? if so, when did this occur? i read eyeglasses not covered but not sure.

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3261 on: May 14, 2019, 01:22:33 PM »
did you have success getting reimbursed for glasses frames? if so, when did this occur? i read eyeglasses not covered but not sure.
can probably get the frames but not the lenses. Unless the examiner considers them a healthcare item
READ THE DARN WIKI!!!!

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...can still do FT method
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Offline shapsam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3262 on: May 14, 2019, 01:28:09 PM »
did you have success getting reimbursed for glasses frames? if so, when did this occur? i read eyeglasses not covered but not sure.
Yes, a couple of months ago.

Offline Shkop

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3263 on: May 14, 2019, 04:14:24 PM »
Does anyone have experience with refurbished?
Does RP cover a refurbished laptop?
A democracy is a form of government, not an intrinsic truth

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3264 on: May 14, 2019, 04:21:21 PM »
Does anyone have experience with refurbished?
Does RP cover a refurbished laptop?
Top left corner is an amazing box. Type what you want and press "Search" and your answer will come up in the 3000+ posts in this thread
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline Shkop

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3265 on: May 14, 2019, 04:55:40 PM »
Top left corner is an amazing box. Type what you want and press "Search" and your answer will come up in the 3000+ posts in this thread
Before getting snarky make sure you aren't making a fool of yourself.
Back in second grade you must have been sleeping because that amazing box is in the top right corner, not the top left corner.
 
A democracy is a form of government, not an intrinsic truth

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3266 on: May 14, 2019, 05:20:52 PM »


Before getting snarky make sure you aren't making a fool of yourself.
Back in second grade you must have been sleeping because that amazing box is in the top right corner, not the top left corner.

Ooooh u got me!
My entire point is invalidated by your brilliance. #missiedthepoint
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline yeshivabucher

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3267 on: May 14, 2019, 05:28:15 PM »
I bought a phone on Amazon exchanged for more expensive phone how do I file this

Offline Shkop

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3268 on: May 14, 2019, 05:33:30 PM »

Ooooh u got me!
My entire point is invalidated by your brilliance. #missiedthepoint
calm down
A democracy is a form of government, not an intrinsic truth

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3269 on: May 14, 2019, 05:36:06 PM »
calm down
Have you found the answer to your question yet? Or too busy being snarky and defensive?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline Hjay

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3270 on: May 14, 2019, 06:02:51 PM »
did you have success getting reimbursed for glasses frames? if so, when did this occur? i read eyeglasses not covered but not sure.

I was first denied, I called & explained that I’m just making a claim on frames without lenses & got approved.

Online etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3271 on: May 14, 2019, 09:41:29 PM »
Anyone else getting this error?

Quote
Sorry, the system is not responding, please try again or Contact Us if you need help
Workflowy. You won't know what you're missing until you try it.

Offline zagguru

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3272 on: May 14, 2019, 10:52:48 PM »
Anyone else getting this error?

Yes, been getting it all week

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3273 on: May 15, 2019, 07:27:58 AM »
Anyone else getting this error?
I filed a claim Monday afternoon without issue
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline yoshapman

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3274 on: May 15, 2019, 11:50:19 AM »
Yes, been getting it all week

No issues here, maybe try another browser. I have issues with certain browsers sometimes.

Offline zagguru

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3275 on: May 17, 2019, 10:05:24 AM »
No issues here, maybe try another browser. I have issues with certain browsers sometimes.

Not working today. Tried incognito, safari, and chrome

Offline 6girls

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3276 on: May 17, 2019, 04:57:37 PM »
Yes, been getting it all week
Same

Offline shapsam

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Offline zagguru

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3278 on: May 19, 2019, 12:53:00 PM »
This is getting to be annoying

Offline joey89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3279 on: May 19, 2019, 02:02:20 PM »
Try calling