AMEX Return Protection: Did They Make You Return The Item?

[noturbizniss]

Anyone get car parts covered like floor mats, mud flaps, console organizers, rearview mirror, etc?

[shapsam]

Has anyone ever heard of someone getting banned/shutdown by Amex for doing too much RP?

I've never heard of someone getting shutdown for this. Do you have a DP?

[HoKo]

I've never heard of someone getting shutdown for this. Do you have a DP?

Nope, just curious

[idkmybffjill]

Did you ever try the radar detector?

Yes, drones and smart watches work.

[noturbizniss]

Yes, drones and smart watches work.

How did you read my question and then think the answer you wrote down in any way answers the question asked?

[llamagatekeeper]

Anyone get car parts covered like floor mats, mud flaps, console organizers, rearview mirror, etc?

It’s the same as most items that are grey area these days. It really depends on the agent. I’ve seen it covered and also denied both with multiple instances in either direction. Up to you whethe to claim and how you word initial claim versus how detailed the agent digs in to it.

[FlyingBoat]

It’s the same as most items that are grey area these days. It really depends on the agent. I’ve seen it covered and also denied both with multiple instances in either direction. Up to you whethe to claim and how you word initial claim versus how detailed the agent digs in to it.

Right, I recently had new motorcycle Brake Lights covered. I thought they would be denied. In the past I had a buggy attachment for a hover board denied because it was used with a motorized vehicle. Same buggy attachment was covered from a different order, and the hoverboards themselves were covered.

[jl75]

Right, I recently had new motorcycle Brake Lights covered. I thought they would be denied. In the past I had a buggy attachment for a hover board denied because it was used with a motorized vehicle. Same buggy attachment was covered from a different order, and the hoverboards themselves were covered.

I got a claim for a dash cam approved years ago, but they denied a claim for a portable OBD2 Scanner (for reading the "check engine" light codes). Seemed kind of backwards to me, because in order to do any good, the dash cam needs to be attached to the car with double-sided tape for an extended period of time, whereas the code-reading unit is handheld and only needs to be plugged in for a minute. Anyhow, I think all of these (and especially the brake lights!) are good examples proving the truth behind what the earlier poster said about vehicle-related items being in a grey area that's basically up to the subjective interpretation of whatever claims adjuster gets assigned to a particular claim.

[HoKo]

How did you read my question and then think the answer you wrote down in any way answers the question asked?

A bit harsh, eh?


Given that you quoted @chff, he was likely responding to chff (and didn't realize chff's post was from years ago)

Did anyone try a RP claim for;

Drones
Smartwatch
Radar detector
?

Did you ever try the radar detector?

Yes, drones and smart watches work.

[6girls]

Anyone else having trouble adding more then 1 item when opening a claim online?

[BarryLincoln]

Anyone else having trouble adding more then 1 item when opening a claim online?

When you hit the 'back' button, you should be able to add additional items...

[ShtarkButRelatable]

Anyone else having trouble adding more then 1 item when opening a claim online?

I did, i just did 2 seperate claims worked out fine

[aygart]

Will using extended warranty coverage create a gooseneck of a Dell credit?

[HoKo]

Will using extended warranty coverage create a gooseneck of a Dell credit?

Not sure what you mean by gooseneck, are you asking if it would cause some sort of clawback of the Dell credit? If so, I was wondering the same thing for a RP claim. If I had to guess I would say it shouldn't cause a clawback...but I have no personal experience.

[aygart]

Not sure what you mean by gooseneck, are you asking if it would cause some sort of clawback of the Dell credit? If so, I was wondering the same thing for a RP claim. If I had to guess I would say it shouldn't cause a clawback...but I have no personal experience.

Yeah I meant clawback. Cell phones.

[moshe05]

If my claim got approved and was credited to my account, Later I got a partial refund for it from the merchant, will the claim credit be clawed back?

[am77]

Yeah I meant clawback.

I've done RP on a dell item and did not have the Dell credit clawed back

[1najol1]

I've done RP on a dell item and did not have the Dell credit clawed back

But I had issues the other way around. The RP rep made me issues asking what the Dell credit is and they claimed that I received a refund from Dell already. Needed to go back-and-forth to prove them otherwise. In 1 case they declined it, because it wasn't a monetary loss after the Dell credit.

[HoKo]

But I had issues the other way around. The RP rep made me issues asking what the Dell credit is and they claimed that I received a refund from Dell already. Needed to go back-and-forth to prove them otherwise. In 1 case they declined it, because it wasn't a monetary loss after the Dell credit.

Interesting, so I guess it's YMMV

[HoKo]

But I had issues the other way around. The RP rep made me issues asking what the Dell credit is and they claimed that I received a refund from Dell already. Needed to go back-and-forth to prove them otherwise. In 1 case they declined it, because it wasn't a monetary loss after the Dell credit.

For the case where they approved the RP. Did it cause any clawback issues for your Dell credit?