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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1157330 times)

Offline FMM

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #280 on: September 16, 2012, 03:01:05 AM »
sunglass hut* damn autotxt

Offline Moishebatchy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #281 on: September 16, 2012, 03:24:24 AM »
sunglass hut* damn autotxt
You know you can edit posts, right? No need to post three separate times...

Offline FMM

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #282 on: September 20, 2012, 10:59:28 AM »
Lol I'm posting off an app on my phone- kind of new to this- haven't figured out everything yet- sorry

Offline arch

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #283 on: September 20, 2012, 11:42:24 AM »
Lol I'm posting off an app on my phone- kind of new to this- haven't figured out everything yet- sorry
what app?
Learner-Churner or Churner-Learner?

Offline Moishebatchy

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Offline FMM

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #285 on: September 21, 2012, 02:14:14 AM »
Tapatalk

Offline Moishebatchy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #286 on: September 21, 2012, 03:04:43 AM »
Tapatalk
Ah. One of those apps I've paid for, but never use. ;)

Offline scwam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #287 on: September 21, 2012, 03:50:30 AM »
Made a claim on a Asus laptop battery. Battery about 20 months old. Amex required either get a repair estimate or buy new battery. Did just that for $148 from Asus. Asus sent me a 'new' battery that was also 20 months old from manufacture date. I got a check from Amex for $148 upon showing that receipt (they even paid the $9 Fedex charge within that $148). I returned the battery to Asus because I didn't pay big bucks to have a battery almost at the end of its life. Am disputing the Asus battery now as they never issued credit as they promised upon returning it. Amex was easy - Asus not so easy.

Offline rots5

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #288 on: September 21, 2012, 09:47:29 AM »
Ah. One of those apps I've paid for, but never use. ;)

have to get ur iphone jailbroken then everything becomes freeeee  ::)
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Offline meshugener

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #289 on: September 21, 2012, 09:52:19 AM »
And then don't even try to get Apple to fix something for you under the warranty....
Love me or hate me. I still love you.

Offline FMM

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AMEX Return Protection: Did They Make You Return The Item?
« Reply #290 on: September 21, 2012, 03:31:18 PM »
Haha it's $3 guys...

Offline Moishebatchy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #291 on: September 22, 2012, 03:44:13 PM »
have to get ur iphone jailbroken then everything becomes freeeee  ::)

-1

I have Android.

Offline rots5

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #292 on: September 24, 2012, 10:36:13 PM »
Haha it's $3 guys...

not if you end up downloading everything!! :-)

and meshuganer; i used in IL an old iphone 3g so i dont have warranty anywys
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Offline Jkhein

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #293 on: October 14, 2012, 03:35:27 AM »
did anyone ever have them ask to send in itemised reciepts, but still be told afterwards there is no need to send in item, or it definitely means I must send it back? (its a $300 kapote from a jewish store, why would they want it??)

Offline Moishebatchy

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #294 on: October 14, 2012, 04:39:08 AM »
did anyone ever have them ask to send in itemised reciepts, but still be told afterwards there is no need to send in item, or it definitely means I must send it back? (its a $300 kapote from a jewish store, why would they want it??)

Yes.

I once faxed in the receipt (the only time they ever asked me for a receipt, in fact), then got credit without further ado. :)

Offline Jay the PRESIDENT

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #295 on: October 15, 2012, 01:15:54 PM »
Will amex or Chase purchase protection cover eyeglasses (without perscription)?

whos better with their purchase protection- amex or chase?

Offline Ergel

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Re: Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #296 on: October 15, 2012, 01:57:41 PM »
Will amex or Chase purchase protection cover eyeglasses (without perscription)?

whos better with their purchase protection- amex or chase?
don't see why not
Without a doubt amex
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Offline Jay the PRESIDENT

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #297 on: October 15, 2012, 02:00:37 PM »
don't see why not
Without a doubt amex
because dont think they cover custom items. technically these are prescription glasses...

Offline Ergel

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Re: Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #298 on: October 15, 2012, 02:24:41 PM »
because dont think they cover custom items. technically these are prescription glasses...
I hear. Wouldn't they cover the frames at least?
Also I doubt amex would give you a hard time about it. Chase, on the other hand....
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Offline Jay the PRESIDENT

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #299 on: October 15, 2012, 02:27:18 PM »
I hear. Wouldn't they cover the frames at least?
Also I doubt amex would give you a hard time about it. Chase, on the other hand....
ok grt

is there any method to when amex will ask the item be returned?