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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1157463 times)

Offline Moishel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #700 on: November 12, 2013, 05:36:49 PM »
for how much money?
281 I think.

Much better off doing purchase protection
This is funny. I asked the question 12 days ago, no answer, so I went ahead and did return protection, as soon as I said that there are multiple answers the same day.

I sent them in the papers already, thinking of listening to you and opening a new claim via purchase protection.
Do you think this will have any impact on my standing with amex in general?

Offline MLM

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #701 on: November 13, 2013, 08:22:39 AM »
I bought a hat from Bencraft, they shipped it to me. I couldn't get down there to exchange and got there after 30 days. They would not let me return it or exchange it for something that fit me!

But, no worries Amex credited me back and did not make me return the hat! (It's probably not easy to sell a hat on eBay)

Offline Super Speed

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #702 on: November 13, 2013, 09:34:53 AM »
I bought a hat from Bencraft, they shipped it to me. I couldn't get down there to exchange and got there after 30 days. They would not let me return it or exchange it for something that fit me!

But, no worries Amex credited me back and did not make me return the hat! (It's probably not easy to sell a hat on eBay)
If you don't want it give it to a friend.


Offline whacked1

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #703 on: November 13, 2013, 12:40:48 PM »
I bought a hat from Bencraft, they shipped it to me. I couldn't get down there to exchange and got there after 30 days. They would not let me return it or exchange it for something that fit me!

But, no worries Amex credited me back and did not make me return the hat! (It's probably not easy to sell a hat on eBay)
what size hat, do u want to sell it??

Offline yoss6400

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #704 on: November 13, 2013, 05:14:17 PM »
I bought a hat from Bencraft, they shipped it to me. I couldn't get down there to exchange and got there after 30 days. They would not let me return it or exchange it for something that fit me!

But, no worries Amex credited me back and did not make me return the hat! (It's probably not easy to sell a hat on eBay)
you can try to sell it on DDF
"Credit Cards delaying arguments for 30 Days"

Offline plainbachur

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #705 on: November 13, 2013, 10:45:02 PM »
I bought a hat from Bencraft, they shipped it to me. I couldn't get down there to exchange and got there after 30 days. They would not let me return it or exchange it for something that fit me!

But, no worries Amex credited me back and did not make me return the hat! (It's probably not easy to sell a hat on eBay)
size?

Offline MLM

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #706 on: November 14, 2013, 10:57:30 AM »
6 7/8 Bari 312

Offline plainbachur

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #707 on: November 14, 2013, 02:40:37 PM »
6 7/8 Bari 312
what's eruo size ? Goes by 50 51 etc...

Offline Shmulyg

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #708 on: November 14, 2013, 10:07:23 PM »
6 7/8 should be a 56, IIRC.

Offline ayman

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #709 on: November 17, 2013, 09:13:28 AM »
Is it sold yet?
Buy discounted gift cards from me.
www.simplifyshopping.com

Offline MLM

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Offline aryeh1

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #711 on: November 17, 2013, 10:39:01 AM »
Much better off doing purchase protection
Isn't it only for damaged items ?

Offline Ergel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #712 on: November 17, 2013, 10:50:25 AM »
Isn't it only for damaged items ?
Wasn't his own damaged?
Life isn't about checking the boxes. Nobody cares.

Offline Lazegotit

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #713 on: November 17, 2013, 03:59:51 PM »
I  thought over $100 they make you send it back??

Offline raphy781

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #714 on: November 17, 2013, 04:26:00 PM »
I  thought over $100 they make you send it back??
That's with return protection, and even there it's ymmv.

Offline Super Speed

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #715 on: November 17, 2013, 11:26:47 PM »
I  thought over $100 they make you send it back??
Can't imagine why they would want him to send back a black hat they have no use.


Offline HP58

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #716 on: November 18, 2013, 02:34:23 AM »
Can't imagine why they would want him to send back a black hat they have no use.
What do they do with all the stuff anyways? Resell it?

Offline Moishel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #717 on: November 18, 2013, 11:06:56 AM »
281 I think.
This is funny. I asked the question 12 days ago, no answer, so I went ahead and did return protection, as soon as I said that there are multiple answers the same day.

I sent them in the papers already, thinking of listening to you and opening a new claim via purchase protection.
Do you think this will have any impact on my standing with amex in general?
In the end I didn't do anything, left it as return protection, and guess what? Success!
Quote
Dear XXXX XXXXXX:
Thank you for your recent Return Protection claim submission. We are writing to inform you that your claim has
been Closed. Please review the following claims summary for the Claim Number referenced above.
Payment(s) on Claim include: 11/16/2013 credit $271.99
No mention of me having to return anything. Amex rocks!

Offline Moishel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #718 on: November 18, 2013, 11:33:18 AM »
What do they do with all the stuff anyways? Resell it?
I imagine they have a huge room with all the returned items. First the executives get to go in there, they take home all the iPads, 56 inch TVs, and all the cool gadgets, then they let the mid level employees in, they take home the sweaters and underware people didn't like, after that they let in the rest of the company, and they fight out who gets the pencil sets and hello kitty brief cases etc.   :D

Offline Moshe123

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #719 on: November 18, 2013, 11:36:40 AM »
Lol