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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1157469 times)

Offline SPGDUDE

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1300 on: November 23, 2014, 01:41:22 PM »
and you always need to return it.

Offline NewYorker11219

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1301 on: November 25, 2014, 12:49:19 PM »
anybody has any latest info. on eBsy purchases with AMEX return protection?

Offline etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1302 on: November 25, 2014, 12:53:22 PM »
and you always need to return it.
at least I'm not totally stuck, though.
Workflowy. You won't know what you're missing until you try it.

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1303 on: November 25, 2014, 01:04:24 PM »
anybody has any latest info. on eBsy purchases with AMEX return protection?
I used it in February on DSLR external flash from yongnuo on ebay
READ THE DARN WIKI!!!!

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Offline NewYorker11219

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1304 on: November 25, 2014, 01:06:38 PM »
I used it in February on DSLR external flash from yongnuo on ebay
AMEX approved? if yes, did they ask you any special questions?

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1305 on: November 25, 2014, 02:30:28 PM »
AMEX approved? if yes, did they ask you any special questions?
Yes and no. Just for receipt. I sent paypal invoice or transaction page
I did buy from a reputable seller though, not just a nobody
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
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Offline gleung

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1306 on: November 26, 2014, 11:46:24 PM »
I just filed a claim online yesterday for a tablet ($299.99). Today I received a call to answer a few questions-model, why do i want to return, why can't i return, the amount, and condition. told the person its like-new, want to return because I found something better and the current one has no use. missed the 30 days return window. The person told me I should hear back in 48-72 business hours. Will keep posted!

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1307 on: November 26, 2014, 11:53:54 PM »
I just filed a claim online yesterday for a tablet ($299.99). Today I received a call to answer a few questions-model, why do i want to return, why can't i return, the amount, and condition. told the person its like-new, want to return because I found something better and the current one has no use. missed the 30 days return window. The person told me I should hear back in 48-72 business hours. Will keep posted!
Same thing happened to me on last t two claims. No worries. They'll all for for receipt and take like 10 business days with no communication then give you thr credit on your account.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline gleung

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1308 on: November 27, 2014, 10:06:54 AM »
Has anyone ever been denied?  From what I skimmed through in this thread,  seems like almost everyone got approved?

Happy thanksgiving all!!

Offline coralsnake

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1309 on: November 27, 2014, 10:16:36 AM »
Has anyone ever been denied?  From what I skimmed through in this thread,  seems like almost everyone got approved?

Happy thanksgiving all!!
If it's a legitimate claim why would it be denied? This is Amex brotha.
"Here at DansDeals we don’t do buses." -Dan

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1310 on: November 27, 2014, 10:58:34 AM »
Has anyone ever been denied?  From what I skimmed through in this thread,  seems like almost everyone got approved?

Happy thanksgiving all!!
If it's a legitimate claim why would it be denied? This is Amex brotha.
Only thing they may do is ask you to send it back
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline beej

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1311 on: November 28, 2014, 09:52:17 AM »
If I buy 2 year protection for a Laptop from Newegg would Amex cover the third year or does it only cover an additional year after the manufacture's warranty?

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1312 on: November 28, 2014, 03:31:55 PM »
If I buy 2 year protection for a Laptop from Newegg would Amex cover the third year or does it only cover an additional year after the manufacture's warranty?
That one. Don't buy the extra 1 year warranty.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline beej

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1313 on: November 29, 2014, 06:50:31 PM »
That one. Don't buy the extra 1 year warranty.
Thanks

Offline sky121

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1314 on: November 29, 2014, 07:09:46 PM »
Does Amex Gold Business have the same return protection as regular cards? and same limits?
"Not all who wander are lost"

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1315 on: November 29, 2014, 07:23:36 PM »
Does Amex Gold Business have the same return protection as regular cards? and same limits?
Yes I believe. Giyf
READ THE DARN WIKI!!!!

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Offline NewYorker11219

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1316 on: November 30, 2014, 12:00:30 PM »
Yes and no. Just for receipt. I sent paypal invoice or transaction page
I did buy from a reputable seller though, not just a nobody
When you put in the claim you wrote ebay or the seller name?

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1317 on: November 30, 2014, 10:43:25 PM »
When you put in the claim you wrote ebay or the seller name?
I think I wrote something like "seller xyz on eBay "
Hell I actually called them before I filed the claim and asked if it would fly and how to fill it out and they told me no problem and to do that
I may have even called before I bought it baccarat it war coming from China and j want sure if I really wanted it and what the return cost would be
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline gleung

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1318 on: November 30, 2014, 11:19:29 PM »
Same thing happened to me on last t two claims. No worries. They'll all for for receipt and take like 10 business days with no communication then give you thr credit on your account.

As you expected, I received an email on Thanksgiving to send in receipt. Faxed the invoice over on Friday and the person on the phone said I should hear about a decision in12 days or less. Hanging tight.

Offline ejb123

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #1319 on: December 03, 2014, 09:28:12 AM »
Apologies if this was already addressed. Has anyone had experience with using return protection for an item purchased that was eligible for an AMEX discount (aka Cole Haan $50 off $200). Will they reverse the $50 credit if I submit for refund that brings me below the spending threshold for the discount?