No, it shows that people don't have an answer for him. There was nothing wrong with the question.
100% the question was fine. Its totally fine that:
a) someone is full on anxiety because they are worried about their child or
b) They want to know when the bus is coming to pick them up by the stop.
But if someone puts in their 2 cents that:
a) They can work on the root of the problem by getting real life skills how to deal with anxiety from a therapist or
b) they totally misunderstood the question,
then the response should not be to bash them but to:
a) disagree or ignore the response or
b) explain to that person that they misunderstood them.
To respond by name-calling is an unhealthy way of responding in such a situation. That's not ok.