Author Topic: Discover Biz CS Dept is Tiny  (Read 1423 times)

Online AsherO

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Discover Biz CS Dept is Tiny
« on: June 01, 2011, 07:13:29 PM »
I just called Discover (888-DISCOVER) to speak to a supervisor about something, and was told there's no supervisor available. When I asked when/why, I was told that the regular supervisor is on vacation for the week. The CS rep confirmed that there's only one office that handles Discover Biz accounts and that office only has one evening supervisor...

I wonder how their shifts work, I'm thinking I'll try back after midnight.

At least their CS is all American IIRC.
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Offline joey89

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Re: Discover Biz CS Dept is Tiny
« Reply #1 on: June 02, 2011, 02:06:14 AM »
But they still manage to generate loads of spam must have gotten 20 offers from them in past 2 months

Online AsherO

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Re: Discover Biz CS Dept is Tiny
« Reply #2 on: June 02, 2011, 02:47:43 AM »
But they still manage to generate loads of spam must have gotten 20 offers from them in past 2 months

From Discover Business?
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Offline joey89

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Re: Discover Biz CS Dept is Tiny
« Reply #3 on: June 02, 2011, 12:12:04 PM »
I just throw them straight into the shredder but possible that they r all not buisness