HOT Classic Crocs 16 cents shipped

[zale]

What else would it mean??

Here is my guess: they don't have a way to carpet-cancel all the $0.15 orders at once. If they did, they would have done so. A lot of the work is being done manually, not necessarily one order at a time, but various blocks of orders etc..

Because of this, I doubt that they are done cancelling orders and they will likely continue to do so throughout the day today. As with any price mistake, they will probably "skip" a few along the way and some people will get lucky, like the last Staples price mistake or the Lowe's price mistake from last year.

[Emkay]

Does this mean that they are done canceling orders? And any order not yet cancelled will be shipped?

Not everyone whose orders were cancelled received the email. Check your status online.

[TimT]

Not everyone whose orders were cancelled received the email. Check your status online.

So there's actually hope if the status hasn't changed ?

[ExGingi]

Not everyone whose orders were cancelled received the email. Check your status online.

+1

No email. Online status: order cancelled.

[E R K]

Still pending

[Moshe123]

Still pending

+1

[dealfinder85]

+1

+1

[elya]

+1

+4

[msudak]

When i replied to the email that said my order was cancelled asking why this is the response

We apologize that your order was canceled. A code meant for internal employee purposes was wrongly published and orders placed with it are not valid. However we appreciate your understanding that mistakes happen, and appreciate your business and will be sending you a special offer later today via email as our way to say sorry for the inconvenience.

Thanks,
--Brian

Brian Gustin
Senior Director of Business Operations & Customer Engagement
866.306.3179
crocs

[zale]

When i replied to the email that said my order was cancelled asking why this is the response

We apologize that your order was canceled. A code meant for internal employee purposes was wrongly published and orders placed with it are not valid. However we appreciate your understanding that mistakes happen, and appreciate your business and will be sending you a special offer later today via email as our way to say sorry for the inconvenience.

Thanks,
--Brian

Brian Gustin
Senior Director of Business Operations & Customer Engagement
866.306.3179
crocs

Don't hold your breath. They will send you a coupon that is already available to the public.

[Abet rich]

Do I need to or is even worth my while to complain to them or send them an email?

[chinagel]

anyone know how long they usually take to ship? i still have 4 orders processing

[dealfinder85]

Do I need to or is even worth my while to complain to them or send them an email?

why do ppl have to complain? it was obviously a mistake. if they decide to honor it (which, in this case, they didnt), great. if not, ok we can all move on. why do we need to go complain

[SearchGuy]

anyone know how long they usually take to ship? i still have 4 orders processing

IME it took about 3-4 days to ship regular orders

[dealfinder85]

Don't hold your breath. They will send you a coupon that is already available to the public.

40% off
not gonna make me buy anything (thats on my canceled order, still pending on my other order)

[SearchGuy]

Dear Crocs Customer,

We're truly sorry for the inconvenience, but due to duplicated and unauthorized promotional codes (our fault, not yours), your recent order has been cancelled. If you received a physical "Crocs 15 Year Anniversary" VIP discount card from a friend or family member, please reach out to them for a replacement. We apologize for the mistake.

TAKE 40% OFF YOUR NEXT PURCHASE*
To reward your patience and understanding, please enjoy 40% OFF your next purchase at crocs.com, using this code at checkout:

XXXXXXXXXX

This code is valid for one-time use, for a maximum of 3 pairs of shoes. This offer expires June 30th, 2017, and cannot be combined with other offers.

Thank you again for your support.

Sincerely,

The Crocs Team

[zale]

40% off
not gonna make me buy anything (thats on my canceled order, still pending on my other order)

Yup. This is the current public offer on Crocs.com.

[SearchGuy]

Yup. This is the current public offer on Crocs.com.

And that's even stackable with code EXTRA10

ETA: both are stackable with EXTRA10

[elit]

Yup. This is the current public offer on Crocs.com.

only on select items

[SearchGuy]

Dear Crocs Customer,

We're truly sorry for the inconvenience, but due to duplicated and unauthorized promotional codes (our fault, not yours), your recent order has been cancelled. If you received a physical "Crocs 15 Year Anniversary" VIP discount card from a friend or family member, please reach out to them for a replacement. We apologize for the mistake.

TAKE 40% OFF YOUR NEXT PURCHASE*
To reward your patience and understanding, please enjoy 40% OFF your next purchase at crocs.com, using this code at checkout:

XXXXXXXXXX

This code is valid for one-time use, for a maximum of 3 pairs of shoes. This offer expires June 30th, 2017, and cannot be combined with other offers.

Thank you again for your support.

Sincerely,

The Crocs Team

It doesn't even say cancelled online, so i am a double winner here....................