Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874650 times)

Offline SPLP

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Re: Amex F/R Master Thread
« Reply #1320 on: June 08, 2012, 01:38:41 PM »
New app.

Any idea why amex gold biz card ??--

what is so special about it to cause a f/r?

Offline Dan

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Re: Amex F/R Master Thread
« Reply #1321 on: June 08, 2012, 01:44:16 PM »
Any idea why amex gold biz card ??--

what is so special about it to cause a f/r?
No clue.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1322 on: June 08, 2012, 02:00:16 PM »
Me too, I have no clue why.
Love me or hate me. I still love you.

Offline SPLP

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Re: Amex F/R Master Thread
« Reply #1323 on: June 08, 2012, 02:26:12 PM »
No clue.

Should we just "not" apply for it to be on safe side ?

Offline Smokey Joe Robinson

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Re: Amex F/R Master Thread
« Reply #1324 on: June 08, 2012, 02:53:03 PM »
Any idea why amex gold biz card ??--

what is so special about it to cause a f/r?
No clue.

I was wondering the same and I think I may have an answer. I opened a few corporations a few months ago and over the last 2 weeks we received a targeted 50k offer for each one. I believe one business even got 2. If thats the case then Amex is basically telling new business owners with no or little cash or stability to try to get this card. Vs. the Amex Business Plat which is only targeted to older businesses and explicitly states on app the requirements of not being new.

/2 cents
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Offline SPLP

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Re: Amex F/R Master Thread
« Reply #1325 on: June 08, 2012, 04:17:12 PM »
I was wondering the same and I think I may have an answer. I opened a few corporations a few months ago and over the last 2 weeks we received a targeted 50k offer for each one. I believe one business even got 2. If thats the case then Amex is basically telling new business owners with no or little cash or stability to try to get this card. Vs. the Amex Business Plat which is only targeted to older businesses and explicitly states on app the requirements of not being new.

/2 cents

So u are saying since new "biz" ---first Amex wants you get the card, use it --then wants to be sure ur biz is o.k. --so they fr u --- somehow I do not think amex would want to alienate new clients with a fr  --- if this is the case why not also starwood biz etc - why only gold ( if this is the case )

Offline myb821

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Re: Amex F/R Master Thread
« Reply #1326 on: June 10, 2012, 12:23:13 AM »
So I think i survived but I am not positive. I got emails today saying they set limits and lowered my CL but my accounts are still suspended. I assume since they lowered the limits and stuff it means I survived but you know what it means to assume.

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Re: Amex F/R Master Thread
« Reply #1327 on: June 10, 2012, 12:53:07 AM »
So I think i survived but I am not positive. I got emails today saying they set limits and lowered my CL but my accounts are still suspended. I assume since they lowered the limits and stuff it means I survived but you know what it means to assume.
Yes, that is what happened to me twice.

They should open ur accounts in 1-2 days

Was the CL decrease a big decrease?

Offline myb821

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Re: Amex F/R Master Thread
« Reply #1328 on: June 10, 2012, 12:55:07 AM »


Was the CL decrease a big decrease?
yea from like 12k to 1k

Offline netzih

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Re: Re: Amex F/R Master Thread
« Reply #1329 on: June 10, 2012, 12:55:38 AM »
So I think i survived but I am not positive. I got emails today saying they set limits and lowered my CL but my accounts are still suspended. I assume since they lowered the limits and stuff it means I survived but you know what it means to assume.
by my fr I had the same I just called and they opened my accounts right away

Offline myb821

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Re: Re: Amex F/R Master Thread
« Reply #1330 on: June 10, 2012, 01:00:12 AM »
by my fr I had the same I just called and they opened my accounts right away
i tried calling they r not open right now i will call tom

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1331 on: June 10, 2012, 12:06:29 PM »
So I think i survived but I am not positive. I got emails today saying they set limits and lowered my CL but my accounts are still suspended. I assume since they lowered the limits and stuff it means I survived but you know what it means to assume.

Congrats!

A survival is a survival, no matter how you cut it.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline AsherO

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Re: Amex F/R Master Thread
« Reply #1332 on: June 10, 2012, 12:08:23 PM »
Congrats!

A survival is a survival, no matter how you cut it.

+1, better some Amex than no Amex.
DDF FFB (Forum From Birth)

Offline miles

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Re: Amex F/R Master Thread
« Reply #1333 on: June 10, 2012, 12:15:50 PM »
i did last week a 2bm a biz Plt. 100k and Bis gold 50k whats the best way to avoid a F/R

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Re: Amex F/R Master Thread
« Reply #1334 on: June 10, 2012, 12:18:22 PM »
i did last week a 2bm a biz Plt. 100k and Bis gold 50k whats the best way to avoid a F/R

1) Biz Gold is a known F/R trigger, so there may not be much you can do aside from not "over" spending.

2) Don't "over" spend, or do any of the other possibly known triggers (see Wiki).
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Amex F/R Master Thread
« Reply #1335 on: June 10, 2012, 12:21:27 PM »
1) Biz Gold is a known F/R trigger, so there may not be much you can do aside from not "over" spending.

2) Don't "over" spend, or do any of the other possibly known triggers (see Wiki).
don't over spend on the gold or on all my parsonal and biz cards

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1336 on: June 10, 2012, 12:22:10 PM »
don't over spend on the gold or on all my parsonal and biz cards

All, but especially the Bus. Gold.
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Offline myb821

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Re: Amex F/R Master Thread
« Reply #1337 on: June 10, 2012, 01:24:58 PM »
Congrats!

A survival is a survival, no matter how you cut it.
+1, better some Amex than no Amex.
absolutely im just not getting my hopes up until my cards are not suspended

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Re: Amex F/R Master Thread
« Reply #1338 on: June 10, 2012, 01:25:27 PM »
  absolutely im just not getting my hopes up until my cards are not suspended

As mentioned, it normally takes a day or two. You can call in to expedite, I believe.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline myb821

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Re: Amex F/R Master Thread
« Reply #1339 on: June 10, 2012, 01:33:39 PM »
As mentioned, it normally takes a day or two. You can call in to expedite, I believe.
i called that office isn't open today