Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876077 times)

Offline PETERP

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Re: Amex F/R Master Thread
« Reply #1340 on: June 10, 2012, 04:45:00 PM »
i did last week a 2bm a biz Plt. 100k and Bis gold 50k whats the best way to avoid a F/R

Where did you get the Biz Plat 100K ?   Was it targeted !

If not Could i get it ?

I have Biz Gold , MB Plat at present time

Offline miles

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Re: Amex F/R Master Thread
« Reply #1341 on: June 10, 2012, 05:32:58 PM »
Where did you get the Biz Plat 100K ?   Was it targeted !

If not Could i get it ?

I have Biz Gold , MB Plat at present time
targeted

Offline Name Changed

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Re: Amex F/R Master Thread
« Reply #1342 on: June 10, 2012, 07:48:07 PM »
  absolutely im just not getting my hopes up until my cards are not suspended
No need to worry. Once they cut the CL they will open the cards... it takes a few days.

Don't over spend on the gold or on all my parsonal and biz cards
I got FR with a new Biz Gold before I even spent a penny. So ... but deff overspending is a trigger

Offline Mimi K.

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Re: Amex F/R Master Thread
« Reply #1343 on: June 10, 2012, 11:10:19 PM »
I got F/R'd for filling out a preapproved 50k Platinum Biz   :o
I feel like I was set up!  >:(
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Offline AJK

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Re: Amex F/R Master Thread
« Reply #1344 on: June 10, 2012, 11:20:53 PM »
I got F/R'd for filling out a preapproved 50k Platinum Biz   :o
I feel like I was set up!  >:(

Oiy va voy. There is something ironic about that.
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Offline Smokey Joe Robinson

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Re: Amex F/R Master Thread
« Reply #1345 on: June 10, 2012, 11:41:14 PM »
So u are saying since new "biz" ---first Amex wants you get the card, use it --then wants to be sure ur biz is o.k. --so they fr u --- somehow I do not think amex would want to alienate new clients with a fr  --- if this is the case why not also starwood biz etc - why only gold ( if this is the case )

didnt say i was right but based on my observations Id say it made sense. I never saw or heard of a targeted spg biz app that just shows up in the mail. perhaps they exist, but it seems amex pushes their gold card for new businesses (which is a MR card and not a partner card like the spg) more than any of their other business cards. Additionally the gold card is a npsl and as such theres more room for someone to blow money they dont have. once again this is just my 2 (maybe 1) cents.
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Offline SPLP

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Re: Amex F/R Master Thread
« Reply #1346 on: June 11, 2012, 07:45:18 AM »
didnt say i was right but based on my observations Id say it made sense. I never saw or heard of a targeted spg biz app that just shows up in the mail. perhaps they exist, but it seems amex pushes their gold card for new businesses (which is a MR card and not a partner card like the spg) more than any of their other business cards. Additionally the gold card is a npsl and as such theres more room for someone to blow money they dont have. once again this is just my 2 (maybe 1) cents.

I think it has  to due with  "other" things and not just the type of card -- biz cards just may be more abused by individuals , look above the pre aprvd plat  caused a FR ( OR WAS IT OTHER ACTIONS )

Most on Dan's are not what one would call conservative , we/they push the envelope all the way

Offline PETERP

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Re: Amex F/R Master Thread
« Reply #1347 on: June 11, 2012, 08:28:53 AM »
I think it has  to due with  "other" things and not just the type of card -- biz cards just may be more abused by individuals , look above the pre aprvd plat  caused a FR ( OR WAS IT OTHER ACTIONS )

Most on Dan's are not what one would call conservative , we/they push the envelope all the way

+1000

Offline sky121

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Re: Amex F/R Master Thread
« Reply #1348 on: June 11, 2012, 09:25:50 AM »
When doing an 'upgrade' to the Business Platinum from the Business Gold does this require a hard pull?

Also, is this a F/R trigger?


tia
"Not all who wander are lost"

Offline myb821

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Re: Amex F/R Master Thread
« Reply #1349 on: June 11, 2012, 07:40:55 PM »
My cards have officially been reopened

Offline zale

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Re: Amex F/R Master Thread
« Reply #1350 on: June 11, 2012, 07:56:47 PM »
When doing an 'upgrade' to the Business Platinum from the Business Gold does this require a hard pull?

Also, is this a F/R trigger?


tia

I had this same question a few months ago when I did this, I believe that it does not do a credit pull. Don't know about the FR though.


Offline sky121

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Re: Re: Amex F/R Master Thread
« Reply #1351 on: June 11, 2012, 07:58:17 PM »
I had this same question a few months ago when I did this, I believe that it does not do a credit pull. Don't know about the FR though.

Thanks. Maybe ill call and ask Amex.
"Not all who wander are lost"

Offline AsherO

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Re: Amex F/R Master Thread
« Reply #1352 on: June 11, 2012, 08:18:18 PM »
My cards have officially been reopened

Now we can officially say:

Congrats!

A survival is a survival, no matter how you cut it.

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Offline Mimi K.

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Re: Amex F/R Master Thread
« Reply #1353 on: June 12, 2012, 03:08:31 PM »
I think it has  to due with  "other" things and not just the type of card -- biz cards just may be more abused by individuals , look above the pre aprvd plat  caused a FR ( OR WAS IT OTHER ACTIONS )

Most on Dan's are not what one would call conservative , we/they push the envelope all the way
:P I didn't do nothing! maybe it was random? or maybe they saw a lot of pulls on my CR?  :-[
didnt say i was right but based on my observations Id say it made sense. I never saw or heard of a targeted spg biz app that just shows up in the mail. perhaps they exist, but it seems amex pushes their gold card for new businesses (which is a MR card and not a partner card like the spg) more than any of their other business cards. Additionally the gold card is a npsl and as such theres more room for someone to blow money they dont have. once again this is just my 2 (maybe 1) cents.
I got my preapproved app. in my online account when I signed in?!?

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Offline myb821

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Re: Amex F/R Master Thread
« Reply #1354 on: June 19, 2012, 10:48:37 AM »
Since i just passed an FR do you think it is risky to make big charges like AP or since i Just got F/Red they wont F/R me again

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Re: Amex F/R Master Thread
« Reply #1355 on: June 19, 2012, 11:48:00 AM »
Since i just passed an FR do you think it is risky to make big charges like AP or since i Just got F/Red they wont F/R me again
I have the same Q'

Does anyone have any experience with this?

My experience is - I had a F/R and now I spend way over my CL monthly (I spend pay, and repeat) ...  So far so good ::)

I know this is stupid, but they only give me 3K CL on a Business account :(


Offline Jkhein

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Re: Amex F/R Master Thread
« Reply #1356 on: June 19, 2012, 12:33:39 PM »
Is this not something one can ask the rep in charge of their FR? You know, say it causes alot of inconvenience etc and if they can put a note etc.

Offline Drago

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Re: Amex F/R Master Thread
« Reply #1357 on: June 19, 2012, 03:36:42 PM »
Since i just passed an FR do you think it is risky to make big charges like AP or since i Just got F/Red they wont F/R me again

When it happened to the spouse and I, I went right back to doing AP, and no issues...

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1358 on: June 19, 2012, 03:44:45 PM »
IIRC, up in this thread there is a report of someone got hit twice the same tax year.
But if you survived, why shouldn't you again?
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Re: Amex F/R Master Thread
« Reply #1359 on: June 19, 2012, 04:16:53 PM »
IIRC, up in this thread there is a report of someone got hit twice the same tax year.
But if you survived, why shouldn't you again?
Thats me :)

But the thing is if Amex decides you spend too much for what your income is and are a risk they could shut you down