Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1929454 times)

Offline rcarentals

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Re: Amex F/R Master Thread
« Reply #1420 on: August 14, 2012, 02:23:39 PM »
so should i be beleiving them that all i'm in for is worst case scenario some limit cuts or should i be expecting my accounts to be shut down?... they sent out all three of my cards gold plat and starwood... in the meantime can i use my PLAT to get into lounges?... even if they close them? :)  ......
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Re: Amex F/R Master Thread
« Reply #1421 on: August 14, 2012, 02:31:40 PM »
you can pass with 6500 income?

Offline rcarentals

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Re: Amex F/R Master Thread
« Reply #1422 on: August 14, 2012, 02:34:55 PM »
dunno? could i? people have posted they did with bank account statements? maybe without too?... they told me they don't want my bank account statements?... i have a PRG personal and now these 3 biz cards.. gold plat and starwood.
am i definitely not passing?
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Re: Amex F/R Master Thread
« Reply #1423 on: August 14, 2012, 02:40:02 PM »
Will they need to see tax statements from your business? if its for a business card?

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Re: Amex F/R Master Thread
« Reply #1424 on: August 14, 2012, 02:40:09 PM »
dunno? could i? people have posted they did with bank account statements? maybe without too?... they told me they don't want my bank account statements?... i have a PRG personal and now these 3 biz cards.. gold plat and starwood.
am i definitely not passing?

I'm not saying you cant -just asking if anyone ever passed with that type of income

Offline rcarentals

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Re: Amex F/R Master Thread
« Reply #1425 on: August 14, 2012, 02:45:29 PM »
Will they need to see tax statements from your business? if its for a business card?
i filed as sole proprietorship.
they told me over the phone that since they weren't able to pull my business they are pulling my personal.
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline AsherO

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Re: Amex F/R Master Thread
« Reply #1426 on: August 14, 2012, 05:50:46 PM »
I'm not saying you cant -just asking if anyone ever passed with that type of income

I remember someone saying they had their limits cut drastically with 8k income.
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Offline rcarentals

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Re: Amex F/R Master Thread
« Reply #1427 on: August 14, 2012, 05:54:34 PM »
I remember someone saying they had their limits cut drastically with 8k income.
i read they even put soft limits on their charge cards...
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Re: Amex F/R Master Thread
« Reply #1428 on: August 14, 2012, 06:12:16 PM »
i read they even put soft limits on their charge cards...

Soft limit? Those don't really mean anything.
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Offline myb821

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Re: Amex F/R Master Thread
« Reply #1429 on: August 14, 2012, 06:14:09 PM »
Soft limit? Those don't really mean anything.
i got limits on my charge cards and they arent soft

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Re: Amex F/R Master Thread
« Reply #1430 on: August 14, 2012, 06:17:29 PM »
i got limits on my charge cards and they arent soft

Yup, those are called hard limits.

Charge cards don't have soft limits, but even if they did (after F/R), it wouldn't pose an issue.
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Re: Amex F/R Master Thread
« Reply #1431 on: August 15, 2012, 12:53:06 AM »
So even though a rep told I cud send in  bank statement instead of tax return, amex still wants my taxes.  So my question is do I lose anything by sending my tax info?

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Re: Amex F/R Master Thread
« Reply #1432 on: August 15, 2012, 01:08:49 AM »
is there a special form you needed to send in with your bank statements? if i just added them in to my fax would that be adviseable or not?
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Re: Amex F/R Master Thread
« Reply #1433 on: August 15, 2012, 01:19:39 AM »
i read they even put soft limits on their charge cards...
What do you mean by soft limit?

Some of my charge cards have a limit that was not able to spend over

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Re: Amex F/R Master Thread
« Reply #1434 on: August 15, 2012, 08:06:17 AM »
What do you mean by soft limit?

Some of my charge cards have a limit that was not able to spend over
he prob means, that even charge cards are not unlimited, they do have some kind of internal limit pattern.

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Re: Amex F/R Master Thread
« Reply #1435 on: August 18, 2012, 10:11:19 PM »
Giftcardmall.com
I know alot of things can lead to and amex f/r. is buying gift cards from giftcardmall.com
as big a risk as buying str8 from amex?

Offline AsherO

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Re: Amex F/R Master Thread
« Reply #1436 on: August 18, 2012, 10:28:07 PM »
Giftcardmall.com
I know alot of things can lead to and amex f/r. is buying gift cards from giftcardmall.com
as big a risk as buying str8 from amex?

I'd say a drop less. I don't think it's a flag per se, but once they review your account (to see if you should be F/R'd) these types of spend make them suspicious.
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Re: Amex F/R Master Thread
« Reply #1437 on: August 18, 2012, 11:24:25 PM »
I'd say a drop less. I don't think it's a flag per se, but once they review your account (to see if you should be F/R'd) these types of spend make them suspicious.

Why??

Thanks!


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Re: Amex F/R Master Thread
« Reply #1438 on: August 18, 2012, 11:34:21 PM »
Why??

Thanks!

1. They don't know what exactly you purchased at the 3rd party giftcard merchant.
2. It was suggested above that (at least in some instances) they went to look at how the GCs were used, with cards from a 3rd party they wouldn't be able to do that.
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Re: Amex F/R Master Thread
« Reply #1439 on: August 18, 2012, 11:36:47 PM »
1. They don't know what exactly you purchased at the 3rd party giftcard merchant.
2. It was suggested above that (at least in some instances) they went to look at how the GCs were used, with cards from a 3rd party they wouldn't be able to do that.

& meaning, what are they afraid that you purchased??