Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874823 times)

Offline yoyo6713

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Re: Amex F/R Master Thread
« Reply #1820 on: November 26, 2012, 08:07:31 PM »
During my FR, my cards were suspended but loading to serve seemed to work but then again they don't earn me any points.  Just an observation.

Offline Fan of Dan

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Re: Amex F/R Master Thread
« Reply #1821 on: November 26, 2012, 08:11:28 PM »
I know this has been asked in before in different ways but I was wondering if adding many AU's over an extended period of time would be a FR risk. Say 2-3 per month on an account with several already.

Offline elikay

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Re: Re: Amex F/R Master Thread
« Reply #1822 on: November 26, 2012, 08:13:09 PM »
I know this has been asked in before in different ways but I was wondering if adding many AU's over an extended period of time would be a FR risk. Say 2-3 per month on an account with several already.
Let us know :P
I don't think it would.

Offline dans fan

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Re: Amex F/R Master Thread
« Reply #1823 on: November 26, 2012, 09:22:28 PM »
Don't confuse a fraud freeze with a FR.  ;)
i  had my account suspended not just a freez by the fr dept but they said its a fraud freez
« Last Edit: November 26, 2012, 09:48:30 PM by dans fan »

Offline Jkhein

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Re: Amex F/R Master Thread
« Reply #1824 on: November 27, 2012, 04:37:00 AM »
The FR dept also is in charge of the mini-FR's.

Offline Chaikel

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Re: Amex F/R Master Thread
« Reply #1825 on: November 27, 2012, 07:06:07 AM »
The FR dept also is in charge of the mini-FR's.
And now with Amex 5 you need a micro-FR
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Offline HelpMe

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Re: Amex F/R Master Thread
« Reply #1826 on: November 27, 2012, 07:21:06 AM »
If the Finencial Review team is in charge of fraud freezes, then I'm confused.
OK you are confused. What is your point?
i  had my account suspended not just a freez by the fr dept but they said its a fraud freez
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Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1827 on: November 27, 2012, 09:35:16 AM »
Is there a FR risk if on my Plat I first cancel the AU then a month or 2 later cancel mine?

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Re: Amex F/R Master Thread
« Reply #1828 on: November 27, 2012, 12:47:18 PM »
I just got FR'd for the second time in 2 months. Last time my accounts were shut down while they reviewed my 4506 and now they just called me again!!! They said that because they can only request a 4506 once every 30 days, I would need to fax in 3 recent consecutive bank statements. I faxed them a few minutes after they called but meanwhile, my cards are suspended. Awful, just awful. When I asked why I am being FR'd again, he told me that its because I applied for an additional card. Does this mean that every time I apply for another amex, I will get FR'd????!!!!!

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Re: Amex F/R Master Thread
« Reply #1829 on: November 27, 2012, 12:50:38 PM »
I just got FR'd for the second time in 2 months. Last time my accounts were shut down while they reviewed my 4506 and now they just called me again!!! They said that because they can only request a 4506 once every 30 days, I would need to fax in 3 recent consecutive bank statements. I faxed them a few minutes after they called but meanwhile, my cards are suspended. Awful, just awful. When I asked why I am being FR'd again, he told me that its because I applied for an additional card. Does this mean that every time I apply for another amex, I will get FR'd????!!!!!

Oiy. I feel for ya.

Twice in 2 months must be some sort of record.

Do you have the consistent income to pass?
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Offline dans fan

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Re: Amex F/R Master Thread
« Reply #1830 on: November 27, 2012, 12:58:44 PM »
When I asked why I am being FR'd again, he told me that its because I applied for an additional card.
how many additional cards did you recently add
Does this mean that every time I apply for another amex, I will get FR'd????!!!!!
no

Offline yoyo6713

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Re: Amex F/R Master Thread
« Reply #1831 on: November 27, 2012, 01:23:24 PM »
I just got FR'd for the second time in 2 months. Last time my accounts were shut down while they reviewed my 4506 and now they just called me again!!! They said that because they can only request a 4506 once every 30 days, I would need to fax in 3 recent consecutive bank statements. I faxed them a few minutes after they called but meanwhile, my cards are suspended. Awful, just awful. When I asked why I am being FR'd again, he told me that its because I applied for an additional card. Does this mean that every time I apply for another amex, I will get FR'd????!!!!!
Maybe you got 46 X $25 credit from AMEX and they are looking for payback?

Offline dans fan

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Re: Amex F/R Master Thread
« Reply #1832 on: November 27, 2012, 01:24:45 PM »
Maybe you got 46 X $25 credit from AMEX and they are looking for payback?
fr is not about revenge

Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1833 on: November 27, 2012, 01:26:31 PM »
Is there a FR risk if on my Plat I first cancel the AU then a month or 2 later cancel mine?

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Offline yoyo6713

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Re: Amex F/R Master Thread
« Reply #1834 on: November 27, 2012, 01:27:01 PM »
fr is not about revenge
true but they really don't tell you the real reason for FR, do they?  Plus he already showed AMEX the tax form so what else are they looking for from bank statements?

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Re: Amex F/R Master Thread
« Reply #1835 on: November 27, 2012, 01:29:54 PM »
Is there a FR risk if on my Plat I first cancel the AU then a month or 2 later cancel mine?
I don't think so.

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Re: Amex F/R Master Thread
« Reply #1836 on: November 27, 2012, 01:30:33 PM »
true but they really don't tell you the real reason for FR, do they?
yes.
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Re: Amex F/R Master Thread
« Reply #1837 on: November 27, 2012, 03:24:33 PM »
Create professional looking itineraries.
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Re: Amex F/R Master Thread
« Reply #1838 on: November 27, 2012, 03:37:21 PM »
Then I'm very interested in your "long story."

Basically in the begining of '12 i called Chase recon. They informed me that there was a issue with my credit report. It seemed that there was a payment way past due from amex. I had no clue what they were talking about, thought possibly that my identity had been stolen. I checked my Credit report and sure enough, my score dropped to the 6's and there was a payment past due from aprox. october of '11 by Amex for $10.
Called amex they had no clue. Many times a HUCA and transfers (I thought possibly my identity was compromised) they found and old card that was charged $10  for the MR linkage fee, after the card had already beeen cancelled. They said no problem they will credit the account.  ::) wonderful, but that didn't take care of the messed up credit report. Much time and Hucas again they said they'll take care  of the report. As I was dealing with them, I checked My online account and there was no problem. as soon as I got of the phone I checked again and BAM!! Suspended. I immediatly called customer service (maybe I reached the FR department, dunno) I was agitated and I sounded like it, I explained that they were supposed to take care of the issue not suspend my accounts. Bingo!!, My woes were finally over.
« Last Edit: November 27, 2012, 03:41:18 PM by U-no-me! »
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Re: Amex F/R Master Thread
« Reply #1839 on: November 27, 2012, 04:07:37 PM »
Basically in the begining of '12 i called Chase recon. They informed me that there was a issue with my credit report. It seemed that there was a payment way past due from amex. I had no clue what they were talking about, thought possibly that my identity had been stolen. I checked my Credit report and sure enough, my score dropped to the 6's and there was a payment past due from aprox. october of '11 by Amex for $10.
Called amex they had no clue. Many times a HUCA and transfers (I thought possibly my identity was compromised) they found and old card that was charged $10  for the MR linkage fee, after the card had already beeen cancelled. They said no problem they will credit the account.  ::) wonderful, but that didn't take care of the messed up credit report. Much time and Hucas again they said they'll take care  of the report. As I was dealing with them, I checked My online account and there was no problem. as soon as I got of the phone I checked again and BAM!! Suspended. I immediatly called customer service (maybe I reached the FR department, dunno) I was agitated and I sounded like it, I explained that they were supposed to take care of the issue not suspend my accounts. Bingo!!, My woes were finally over.

Long story, indeed. But one that worked out in your favor. Glad you were able to get out of it.

That said, it doesn't seem you were F/Red for the typical reasons, so perhaps that's why you were able to talk yourself out of it.
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