Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874266 times)

Offline YG

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Re: Amex F/R Master Thread
« Reply #1860 on: December 05, 2012, 07:57:06 AM »
I've closed multiple cards with chase moving the entire CLs to other cards. Relative newbie, but have closed three or four cards and never lost any CL .....?


Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1861 on: December 05, 2012, 09:16:04 AM »
@Moishebatchy:
Re Chase: -1
They have such a policy, but a HUCA or a call to the lending dept. always helped.
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Offline Dan

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Re: Amex F/R Master Thread
« Reply #1862 on: December 05, 2012, 09:31:20 AM »
I've closed multiple cards with chase moving the entire CLs to other cards. Relative newbie, but have closed three or four cards and never lost any CL .....?
+1.
If you're keeping the card open or if it has a balance that's when you can't move the entire line.
Otherwise it can be done.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1863 on: December 05, 2012, 09:33:44 AM »
I don't say @Moishebatchy's experience is not true, I had the same with a 0 balance, but it very easy to get around.
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Offline YG

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Re: Amex F/R Master Thread
« Reply #1864 on: December 05, 2012, 10:35:55 AM »
+1.
If you're keeping the card open or if it has a balance that's when you can't move the entire line.
Otherwise it can be done.


So is it likely that the reason the reason they won't let me move it all is because of the balance on the card from the annual fee?
If that assumption is correct, would paying the balance then increase the likelihood that they'd be prepared to move the whole CL to another card before closing it? Presumably I could then request a personal check for the refund of the annual fee once it shows up as a negative balance on the closed account.

Should this work for both the Delta Amex and the Citi AA Amex?

Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1865 on: December 05, 2012, 10:42:34 PM »
I want to do a 3bm spg,spg biz, mb plat. It's my first biz card. What precautions do I make in spending that I shouldn't trigger a fr. The basics are ap, use more than half the cl. What else should I be careful about (I can't afford a fr)

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1866 on: December 06, 2012, 03:34:11 AM »
@Moishebatchy:
Re Chase: -1
They have such a policy, but a HUCA or a call to the lending dept. always helped.

I had this issue with 2 separate cards, called over a dozen times each with no luck. Maybe they notated my accounts... >:(

Offline YG

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Re: Amex F/R Master Thread
« Reply #1867 on: December 06, 2012, 08:27:52 AM »
I had this issue with 2 separate cards, called over a dozen times each with no luck. Maybe they notated my accounts... >:(

Was there a balance on the cards you wanted to move the CL away from at the time?

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1868 on: December 06, 2012, 08:51:09 AM »
Was there a balance on the cards you wanted to move the CL away from at the time?

No.

The sin I was guilty of was "activity on the card within the last 3 months."

Offline PETERP

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Re: Amex F/R Master Thread
« Reply #1869 on: December 06, 2012, 09:38:57 AM »
No.

The sin I was guilty of was "activity on the card within the last 3 months."

?  I would not accept that answer . HUCA  Unless of course your activity was outside the T & Cs ?

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1870 on: December 06, 2012, 12:13:39 PM »
?  I would not accept that answer . HUCA  Unless of course your activity was outside the T & Cs ?

I had this issue with 2 separate cards, called over a dozen times each with no luck. Maybe they notated my accounts... >:(

Offline PETERP

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Re: Amex F/R Master Thread
« Reply #1871 on: December 06, 2012, 01:45:57 PM »


Anyone here understand what guilty of activity on a Chase credit card means . Isn't activity what Chase issues credit cards for?

is this supposed to be funny or some kind of inside joke ?

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1872 on: December 06, 2012, 01:46:50 PM »
Anyone here understand what guilty of activity on a Chase credit card means . Isn't activity what Chase issues credit cards for?

is this supposed to be funny or some kind of inside joke ?
I'm with you on this.
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Offline txtmax4

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Re: Amex F/R Master Thread
« Reply #1873 on: December 06, 2012, 02:49:53 PM »
Anybody here went through an F/R, closed all their Amex cards and after some time had a smooth transition with applying for new cards without being requested F/R docs?
If You See Something, Say Something!!

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1874 on: December 06, 2012, 03:17:33 PM »
Anyone here understand what guilty of activity on a Chase credit card means . Isn't activity what Chase issues credit cards for?

is this supposed to be funny or some kind of inside joke ?

It's called being facetious. Also known as "tongue-in-cheek". Familiar with that concept? :P

Offline elikay

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Re: Re: Amex F/R Master Thread
« Reply #1875 on: December 06, 2012, 03:39:00 PM »
+1.
If you're keeping the card open or if it has a balance that's when you can't move the entire line.
Otherwise it can be done.
+1
I once called Chase and asked to move over credit and close the card. The csr says not possible since you have a balance. I said try leaving over $500 and wonder of wonders, it worked!

Offline dirah

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Re: Amex F/R Master Thread
« Reply #1876 on: December 06, 2012, 06:02:43 PM »
Getting back on topic:
One of the people whose account I manage was f/r, and it only finished after SBS.
[Kinda defeated the purpose of getting all those AU's in the first place ;)]
Just got off the phone with them, and they are crediting all twelve accounts (including secondary) with $25, plus a courtesy of 3,000 SPG points for the "inconvenience".
I hope this is helpful to anyone in the same boat.

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Re: Amex F/R Master Thread
« Reply #1877 on: December 06, 2012, 06:08:03 PM »
Anybody here went through an F/R, closed all their Amex cards and after some time had a smooth transition with applying for new cards without being requested F/R docs?
have the same question

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Re: Amex F/R Master Thread
« Reply #1878 on: December 06, 2012, 06:14:35 PM »
i havent read up until now, and i really dont want to.

would someone be so kind and answer the following:
at the end of the day, if i were to get FR'd, as long as i can provide a 1040 from 2011 that verifies the income i wrote on the application, i will be okay regardless of what triggered the FR in the first place (such as opening too many cards or adding too many AU's)??

thank you

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1879 on: December 06, 2012, 06:15:23 PM »
i havent read up until now, and i really dont want to.

would someone be so kind and answer the following:
at the end of the day, if i were to get FR'd, as long as i can provide a 1040 from 2011 that verifies the income i wrote on the application, i will be okay regardless of what triggered the FR in the first place (such as opening too many cards or adding too many AU's)??

thank you

Yes.

Still a royal PITA, though.