Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1874317 times)

Offline Sowhat

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Re: Amex F/R Master Thread
« Reply #1900 on: December 06, 2012, 11:38:07 PM »
thought the thread veered off topic....

Offline Moishebatchy

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Re: Amex F/R Master Thread
« Reply #1901 on: December 06, 2012, 11:58:28 PM »
thought the thread veered off topic....

Not anymore.

Offline mow

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Re: Amex F/R Master Thread
« Reply #1902 on: December 11, 2012, 12:48:41 AM »
if you get shut down from amex because of fr do they take the amex points too or can you recover that

Offline AsherO

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Re: Amex F/R Master Thread
« Reply #1903 on: December 11, 2012, 12:51:26 AM »
if you get shut down from amex because of fr do they take the amex points too or can you recover that

You typically have 30 days to redeem/transfer them.
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Offline Cbs

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Re: Amex F/R Master Thread
« Reply #1904 on: December 11, 2012, 12:51:33 AM »
Nooo! I just got "the email"!!
They want me to call because of unfinished financial documents :'(

What do I do? Call? What do I say?
How do I get out of this?

Obviously there's much reading to do here but it's too much for my hands now. So if someone can help me or pm me that would be very appreciated!
Thanx

Offline dans fan

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Re: Amex F/R Master Thread
« Reply #1905 on: December 11, 2012, 12:55:49 AM »
Nooo! I just got "the email"!!
They want me to call because of unfinished financial documents :'(

What do I do? Call? What do I say?
How do I get out of this?

Obviously there's much reading to do here but it's too much for my hands now. So if someone can help me or pm me that would be very appreciated!
Thanx
check if your acc is suspended, it might not be a fr

Offline Cbs

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Re: Amex F/R Master Thread
« Reply #1906 on: December 11, 2012, 01:05:28 AM »
check if your acc is suspended, it might not be a fr
They wrote its suspended and in 7 days if I don't call it'll be shut down

Offline Chaikel

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Re: Amex F/R Master Thread
« Reply #1907 on: December 11, 2012, 01:16:58 AM »
They wrote its suspended and in 7 days if I don't call it'll be shut down
Honesty is the best policy. Just call and do what they say
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Offline HelpMe

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Re: Amex F/R Master Thread
« Reply #1908 on: December 11, 2012, 02:22:23 AM »
There is always the nuclear option. Close all your accounts. Wait 6 to 8 months then apply again.
Has anyone tried this?
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Offline txtmax4

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Re: Amex F/R Master Thread
« Reply #1909 on: December 11, 2012, 02:28:08 AM »
Has anyone tried this?
+1
Anybody here went through an F/R, closed all their Amex cards and after some time had a smooth transition with applying for new cards without being requested F/R docs?
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Offline Armadillo

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Re: Amex F/R Master Thread
« Reply #1910 on: December 11, 2012, 10:24:41 AM »
I still say get them to approve bank statements instead of tax return. Minimal pain and you don't have to close accounts. Search this thread for my FR trip report and for my post-FR lessons learned.

Offline SGF

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Re: Amex F/R Master Thread
« Reply #1911 on: December 11, 2012, 02:49:32 PM »
So here is my story:
I have CC for a few years but never had Amex, finally 2 weeks ago i applied 2BM for amex plat and SPG, I got instaly approved for the plat and got it in the mail within 2 days and got acceptes to SPG 2 days later and and got it in the mail 9 days later.
I started spending on my plat right away and reached my threshold of $3K (prob a stupid idea) and within my 1st week of spending I got F'Rd on the plat and i have no tax forms. This is all before I even had a chance to activate my SPG.
Does this mean im closed for everyhting or should I wait to finish with this and then try my luck activating SPG as if nothing happened?
Any help is appreciated.

Offline AJK

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Re: Amex F/R Master Thread
« Reply #1912 on: December 11, 2012, 02:51:23 PM »
So here is my story:
I have CC for a few years but never had Amex, finally 2 weeks ago i applied 2BM for amex plat and SPG, I got instaly approved for the plat and got it in the mail within 2 days and got acceptes to SPG 2 days later and and got it in the mail 9 days later.
I started spending on my plat right away and reached my threshold of $3K (prob a stupid idea) and within my 1st week of spending I got F'Rd on the plat and i have no tax forms. This is all before I even had a chance to activate my SPG.
Does this mean im closed for everyhting or should I wait to finish with this and then try my luck activating SPG as if nothing happened?
Any help is appreciated.

"Finishing with this" in your case (without a shred of backup) means preemptively closing your cards (unless you can convince them to take bank statements), and that means losing both cards.
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Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1913 on: December 11, 2012, 03:26:25 PM »
Nooo! I just got "the email"!!
They want me to call because of unfinished financial documents :'(

What do I do? Call? What do I say?
How do I get out of this?

Obviously there's much reading to do here but it's too much for my hands now. So if someone can help me or pm me that would be very appreciated!
Thanx
I know you don't want to hear this but didn't everyone here warn you this will happen?? Not that I don't feel bad. It just gets me so aggravated  when people here do stupid things   and even pre warned not to do them IMHO.

Offline Cbs

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Re: Amex F/R Master Thread
« Reply #1914 on: December 11, 2012, 03:39:17 PM »
I know you don't want to hear this but didn't everyone here warn you this will happen?? Not that I don't feel bad. It just gets me so aggravated  when people here do stupid things   and even pre warned not to do them IMHO.
no one warned me anything and if theres something specific ur referring to maybe best PM me to what u mean.
bu otherwise im not sure what ur talking about. this can happen to anyone that makes a big transaction . i thought by calling them to notate the account it wold help

Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #1915 on: December 11, 2012, 03:47:07 PM »
no one warned me anything and if theres something specific ur referring to maybe best PM me to what u mean.
bu otherwise im not sure what ur talking about. this can happen to anyone that makes a big transaction . i thought by calling them to notate the account it wold help
IICC you added some au for SBS?  If not I'm sorry and take back what I said.


Offline meshugener

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Re: Amex F/R Master Thread
« Reply #1916 on: December 11, 2012, 03:50:10 PM »
ROFL on the confussion...
What a דור הפלגה
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Re: Amex F/R Master Thread
« Reply #1917 on: December 11, 2012, 03:52:32 PM »
IICC you added some au for SBS?  If not I'm sorry and take back what I said.
thats not why they F/red me. sorry maybe next time you can get me  :P

i recently made a charge of $10k thats what happened

Offline Armadillo

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Re: Amex F/R Master Thread
« Reply #1918 on: December 11, 2012, 03:57:28 PM »
Does this mean im closed for everyhting or should I wait to finish with this and then try my luck activating SPG as if nothing happened?
Any help is appreciated.
I think it was mentioned before that if you haven't activated a card, it won't be affected by the FR and you can just activate it when it's all over. As always, YMMV.

Offline mow

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Re: Amex F/R Master Thread
« Reply #1919 on: December 11, 2012, 03:59:16 PM »
Spending a quarter million dollars in 2 months and my taxes are not that exciting do I stand a chance at staying opened ?
If I do get shut where should I turn for that kind of spending for the best points ?